How An Online Doctor's Consult Works

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Work    |    School/University   |   Carer    |   Multiday

Tell us about yourself 

Select which length consult you need and fill in your details.

Add payment details

Pay by credit card via our secure payment gateway.

Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.

You’re connected to an AHPRA registered doctor
You’re connected with an AHPRA registered doctor within 15 minutes for a video consult on your mobile phone or computer.
Receive your medical certificate, scripts or referrals

You’ll receive any scripts from the consult via SMS, and any referrals or certificates via email.

Tell us about yourself 

Select which length consult you need and fill in your details.

Add payment details

Pay by credit card via our secure payment gateway.

Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.

You’re connected to an AHPRA registered doctor

You’re connected with an AHPRA registered doctor within 15 minutes for a video consult on your mobile phone or computer.
Receive your medical certificate, scripts or referrals
You’ll receive any scripts from the consult via SMS, and any referrals or certificates via email.

Frequently Asked Questions

An online doctor consultation allows a patient to consult a doctor remotely via video call when a physical examination is unnecessary, and/or the patient is unable to present to a clinic in person. Hola Health provides telehealth via video calls and online requests.
Standard GP consults – $35
Long GP consults – $45
 
Please note: Hola Health telehealth consults are not Medicare rebateable.

Hola Health consults are performed exclusively by Australian Health Practitioner Regulation Agency (AHPRA) registered doctors.

The provision of any prescriptions are at the discretion of the doctor who determines the best course of action. Doctors are unable to prescribe Schedule 8 medicines and Schedule 4D medicines via a telehealth consultation.
Schedule 8 and Schedule 4D medicines include but not exclusively;
S8: Alprazolam, Buprenorphine, Dexamphetamine, Fentanyl, Hydromorphone, Lis-dexamphetamine, Methadone, Methylphenidate, Morphine, Oxycodone, Tapentadol and Pethidine.
Schedule 4D: Benzodiazepines (Clonazepam, Diazepam, Oxazepam, Temazepam), Phentermine, Pregabalin, Testosterone, Modafinil, Zolpidem and Zopiclone.
Secure, confidential, convenient everyday healthcare
Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles, to give you peace of mind when using our telehealth services.

See a Doctor For a X-ray Referral For $35

Consult an Australian Health Practitioner Regulation Agency (AHPRA) accredited telehealth doctor about your x-ray referral needs.

What Is An X-ray and When Is An X-ray Referral Given?

An X-ray is a type of invisible, high-energy light that can pass through objects, including the human body. When directed at a body part, X-rays create images by passing through and striking a detector or film on the other side. These images show the internal structures of the body, helping doctors diagnose conditions like broken bones or lung infections.

Your GP will suggest an X-ray, if further investigation is needed to check various internal structures such as bones, joints, lungs, etc. This X-ray referral can be taken to any Australian radiology clinic.

What Are The Safety Considerations For X-rays?

X-rays are generally safe in small doses. However, pregnant women may need to inform their healthcare provider, as X-rays can be harmful to the developing foetus.

What Will The Referral Include?

The referral will typically include information about the specific X-ray views needed. For example, if your concern is related to a specific joint or bone, the referral may specify the views required to capture the necessary images

 

How will the referral be given?

If an X-ray is recommended, your GP will issue a referral for the X-ray imaging. This referral is sent via email. 

Will I have to book the test in advance?

Some X-rays require prior booking. With the referral in hand, you can contact a radiology centre to schedule your appointment.

How much does an X-ray cost?

X-rays may be bulk billed by many radiology centres. Please contact your local centre for their fee schedule.