iOS Safari

Typically, Safari prompts for cam/mic access for each call. This is a privacy setting imposed by Apple. Follow the steps below.

Refresh the call

• Refresh the Safari tab

• You should be alerted for Microphone & Camera Access

• Tap "Allow"

If that doesn't work, see the steps below

Check camera access is enabled on iOS

• Open the Settings app

• Tap on Safari > Camera

• Scroll down to Camera & Microphone

• Confirm that "Ask" or "Allow" is checked  

• Retry the "Refresh the call" steps, above.

iOS Safari — Intercom video calls

If you are having trouble with Intercom, follow the steps below:

• Open the Settings app

• Tap on Safari > Camera

• Scroll down to Camera & Microphone

• Confirm that "Ask" or "Allow" is checked  

• Retry the "Refresh the call" steps, above.

Next, refresh and rejoin the call.