24 Hour Telehealth Doctors & Online Medical Certificates - Hola Health

iOS Safari

Typically, Safari prompts for cam/mic access for each call. This is a privacy setting imposed by Apple. Follow the steps below.

Refresh the call

  • Refresh the Safari tab

  • You should be alerted for Microphone & Camera Access

  • Tap "Allow"

If that doesn't work, see the steps below

Check camera access is enabled on iOS

  • Open the Settings app

  • Tap on Safari > Camera

  • Scroll down to Camera & Microphone

  • Confirm that "Ask" or "Allow" is checked  

  • Retry the "Refresh the call" steps, above.

iOS Safari — Intercom video calls

If you are having trouble with Intercom, follow the steps below:

  • Open the Settings app

  • Tap on Safari > Camera

  • Scroll down to Camera & Microphone

  • Confirm that "Ask" or "Allow" is checked  

  • Retry the "Refresh the call" steps, above.

Next, refresh and rejoin the call. 

24 Hour Telehealth Doctors & Online Medical Certificates - Hola Health
Privacy policy Terms of use

Hola Health , 79 St Georges Terrace, Perth WA 6000

© Hola Health – a brand of Packapill Pty Ltd.
24 Hour Telehealth Doctors & Online Medical Certificates - Hola Health
24 Hour Telehealth Doctors & Online Medical Certificates - Hola Health

Hola Health offers instant telehealth consultations with experienced Australian registered doctors & GPs via video call nationwide. We are dedicated to providing affordable healthcare needs for Australians, day and night, 365 days a year. 

Address: 79 St Georges Terrace, Perth WA 6000

Hola Health App

Fast starters

Hola Health offers instant telehealth consultations with experienced Australian registered doctors & GPs via video call nationwide. We are dedicated to providing affordable healthcare needs for Australians, day and night, 365 days a year. 

Address: 79 St Georges Terrace, Perth WA 6000

© Hola Health, a brand of Packapill Pty Ltd