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* Average wait time to receive approved medical certificates.
There’s nothing worse than not feeling well enough to attend work or you’re at work trying to push through and you really need to be home in bed. With Hola Health you can request a medical certificate direct from your mobile without leaving the bedroom.
Medical certificates are important as they act as a legal document to provide your employer with the required information needed to support your leave of absence. It is important that you advise your employer as soon as possible if you intend to be absent due to sickness. If you don’t provide your employer with adequate evidence, you may not be entitled to be paid for the time away.
The Fair Work Act of 2009 outlines what is reasonably attainable by an employer to ascertain that an employee has taken time off for a legitimate reason, in this case, sick leave from work. Some employers will only request a work medical certificate if the employee has taken multiple days off, however employers are able to request a certificate for a single day’s absence.
All medical certificate requests are reviewed by a Hola Health medical practitioner within 15 minutes any time day or night.
Medical certificates are important as they act as a legal document to provide your employer with the required information needed to support your leave of absence. It is important that you advise your employer as soon as possible if you intend to be absent due to sickness. If you don’t provide your employer with adequate evidence, you may not be entitled to be paid for the time away.
The Fair Work Act of 2009 outlines what is reasonably attainable by an employer to ascertain that an employee has taken time off for a legitimate reason, in this case, sick leave from work. Some employers will only request a work medical certificate if the employee has taken multiple days off, however employers are able to request a certificate for a single day’s absence.
All medical certificate requests are reviewed by a Hola Health medical practitioner within 15 minutes any time day or night.
Tell us about yourself
Select which kind of leave certificate you need and fill in your details.
Add payment details
Pay $15.90 by credit card via our secure payment gateway.
Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.
Your medical certificate request is reviewed
An AHPRA registered practitioner reviews your request within 15 minutes.
Receive your medical certificate
We send your approved certificate to your email.
Tell us about yourself
Select which kind of leave certificate you need and fill in your details.
Add payment details
Pay $15.90 by credit card via our secure payment gateway.
Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.
An AHPRA registered practitioner reviews your request within 15 minutes.
We send your approved certificate to your email.
Simply fill in the quick form, pay online, and one of our Australian accredited medical practitioner will review your request. No consult required.
It is important to note that Hola Health practitioners can only provide a same day certificate via a form based consult and cannot backdate any certificates. If you require a multi day certificate you will need to have a video telehealth consult with a doctor.
Simply fill in the quick form, pay online, and one of our Australian accredited medical practitioners will review your request. No consult required.
It is important to note that Hola Health practitioners can only provide a same day certificate via a form based consult and cannot backdate any certificates. If you require a multi day certificate you will need to have a video telehealth consult with a doctor.
Online medical certificates are leave certificates issued on the basis of medical conditions reported by a patient to a doctor through a online form rather than in-person. An online medical certificate is issued once the form is reviewed, and reported medical conditions are accepted, by an accredited Australian doctor.
Hola Health Doctors cannot provide medical clearance certificates for any reason.
Medical certificates are legitimate legal documents. However, some employers may have specific rules in their sick/leave policy guidelines around specific requests for an in-person appointment to have occurred. Please check your employers personal leave policy guidelines.
Online Medical Certificates are legal documents that are reviewed and issued by Australian Health Practitioner Agency (AHPRA) accredited medical practitioners. Medical certificates can be issued based on medical conditions observed by the practitioner or reported by the patient.
You can read the Australian Medical Association’s guidelines for medical certificates here.
Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles, to give you peace of mind when using our telehealth services.
Hola Health
79 St Georges Terrace
Perth WA 6000
Privacy policy Terms of use © Hola Health, a brand of Packapill Pty Ltd.
Privacy policy Terms of use © Hola health, a brand of Packapill Pty Ltd.
