Consult A Telehealth Doctor Within 15 Minutes, 24 Hours A Day, 7 Days A Week

See an Australian Health Practitioner Regulation Agency (AHPRA) accredited doctor online from wherever you are. All you need is an internet connection.

Medical
Certificates

$15.90 Single Day
$35 Multi Day

Telehealth
Doctors

$35 Short Consultations
$45 Long Consultations

Mental Health

$0 Bulk Billed Mental Health Treatment Plans.

Online
Prescription

$17.90 Single Prescription

Medical
Certificates

$15.90 Single Day
$35 Multi Day

Telehealth
Doctors

$35 Short Consultations
$45 Long Consultations

Online
Prescription

$17.90 Single Prescription

Mental Health

$0 Bulk Billed Mental Health Treatment Plans.

Consult A Telehealth GP Within
15 Minutes, 24 Hours A Day, 7 Days A Week

See an Australian Health Practitioner Regulation Agency (AHPRA) accredited doctor online from wherever you are. All you need is an internet connection.

Medical
Certificates

$15.90 Single Day
$35 Multi Day

Telehealth
Doctors

$35 Short Consultations
$45 Long Consultations

Mental Health

$0 Bulk Billed Mental Health Treatment Plans.

Online
Prescription

$17.90 Single Prescription

Don't wait a day or three to consult a doctor

Whether you need a medical certificate, script or referral today, or a doctor’s advice now, Hola Health puts you in control of your everyday health with online consults within 15 minutes, 24 hours a day. We like to call it ‘on-demand telehealth’.

How on-demand telehealth works

Choose your telehealth service

GP consult (short or long)      |     Medical certificate     |     Prescription consult  

Tell us about yourself 
We only ask for information directly related to your telehealth service, and your details are secured and private. You will need to provide your Medicare number (or IHI) to be issued a prescription.

Add payment details
Pay by credit card via our secure payment gateway.

Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.

You’re connected to an AHPRA registered doctor
You’ll receive an SMS and email link to join your consult using your preferred device. 

The average wait time for yourconsult is less than 15 minutes.

Receive your medical certificate, scripts or referrals
You’ll receive any approved medical certificates or referrals by email. All scripts will be issued as
e-scripts via SMS

We’re on a mission to make healthcare
more convenient and accessible
for all Australians.

How on-demand telehealth works

Choose your telehealth service

GP consult (short or long)      |     Medical certificate     |     Prescription consult  

GP consult (short or long)
Medical certificate
Prescription consult

Tell us about yourself 

We only ask for information directly related to your telehealth service, and your details are secured and private. You will need to provide your Medicare number (or IHI) to be issued a prescription.

Add payment details

Pay by credit card via our secure payment gateway.

Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.

You’re connected to an AHPRA registered GP or Nurse Practitioner

You’ll receive an SMS and email link to join your consult using your preferred device.

The average wait time for your consult is less than 15 minutes.

Receive your medical certificate, scripts or referrals

You’ll receive any approved medical certificates or referrals by email. All scripts will be issued as e-scripts via SMS

A doctor providing advice while stepping out of a mobile phone | Telehealth | Hola Health
Be connected to a GP, FAST

Our team of AHPRA registered telehealth doctors are based all across Australia, giving you fast access to advice, referrals, scripts and medical certificates by connecting you with the first available GP no matter where you are.

Secure, confidential, convenient everyday healthcare

Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles to give you peace of mind when using our telehealth services.

A doctor providing advice while stepping out of a mobile phone | Hola Health
GP access when it suits you

A busy life shouldn’t hinder your health. With Hola Health, access qualified GPs online anytime, from anywhere. Be connected to a doctor within 15 minutes, whether you’re using your phone, desktop, or tablet 24 hours a day.

Accessible healthcare

Hola Health believes that convenient, accessible healthcare should be available to everyone, no matter your location, schedule, or accessibility needs. We are committed to providing inclusive healthcare to everyone in Australia.

Telehealth allows a patient to consult a doctor or nurse practitioner remotely via video call or phone when a physical examination is unnecessary, and/or the patient is unable to present to a clinic in person. Hola Health provides telehealth via video calls and online requests.

Data is stored on secure, encrypted servers located in Australia. All patient data and user data is encrypted at rest and in transit using enterprise-grade encryption protocols. 

Data in transit: Movement of data between the webserver and browser is secured with the latest HTTPS technology using RSA encrypted TLS (Transport Layer Security).

Data storage: All user and patient data is stored on secure Amazon Web Services servers (AWS Sydney). These servers conform to the ISO27001 standard ensuring data remains backed up and safe at all times.
Read our Privacy Policy in full here.

Be connected to a GP, FAST

Our team of AHPRA registered telehealth GPs and Nurse Practitioners are based all across Australia, giving you fast access to advice, referrals, scripts and medical certificates by connecting you with the first available medical practitioner no matter where you are.

Secure, confidential, convenient everyday healthcare

Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles to give you peace of mind when using our telehealth services.

A doctor providing advice while stepping out of a mobile phone | Telehealth | Hola Health
A doctor providing advice while stepping out of a mobile phone | Hola Health

Access to medical advice when it suits you

A busy life shouldn’t hinder your health. With Hola Health, access qualified medical professionals online anytime, from anywhere. Be connected to a doctor or nurse practitioner within 15 minutes, whether you’re using your phone, desktop, or tablet 24 hours a day.

Accessible healthcare

Hola Health believes that convenient, accessible healthcare should be available to everyone, no matter your location, schedule, or accessibility needs. We are committed to providing inclusive healthcare to everyone in Australia.

Our partners

Get prescription medicine delivered to your door within two hours with Hola Meds.
First delivery is free!

Frequently Asked Questions

Hola Health is an Australian 24 hour on-demand telehealth provider. This means you can speak with an AHPRA registered doctor or medical practitioner for advice, prescriptions or referrals, or request and receive an approved medical certificate via our online form, within 15 minutes, 7 days a week from wherever you are.

Hola Health offers
 
– Telehealth doctor consultations ($35 short consultations, $45 long consultations)
– Online medical certificates ($15.90 single day certificates, $35 multiday certificates)
– Online prescriptions ($17.90 single script requests, multiple script requests available via a short consultation with a doctor or nurse practitioner)
– Pathology referrals (via a short consultation with a doctor)
– Radiology referrals (via a short consultation with a doctor)
Mental Health Treatment Plans ($0 fully bulk billed)

Hola Health is an Australian owned and operated health-tech business, founded in Perth in 2022 under the parent brand Packapill Pty Ltd. Hola Health works exclusively with Australian Health Practitioner Regulation Agency (AHPRA) accredited medical practitioner.

Hola Health is safe – all consults, referrals, scripts and medical certificates are provided by Australian Health Practitioner Regulation Agency (AHPRA) accredited medical practitioner. All patient data is stored on secure, encrypted servers located in Australia which run on Australian IRAP certified infrastructure (AWS Sydney). All patient data and user data is encrypted at rest and in transit using enterprise-grade encryption protocols.

Need to see a doctor?
Don't wait, get your GP consult now
No appointment needed—our experienced doctors are ready when you are.