Australia’s leading 24/7 telehealth clinic
Consult an AHPRA-registered doctor within 15 minutes, anytime, anywhere. 100% bulk billing available during select hours every day.
Select your service
Telehealth Consult
100% Bulk Billed* 
Medical Certificate
From $14.90
Instant Scripts
100% Bulk Billed*
Mental Health Care
100% Bulk Billed, and 24/7
From $5.99
From $39
See more services 
* Medicare required & timing applies
See more services
1.5M+ Consults
100+ AHPRA-registered GPs 
4.6 Experience Rating
1.5M+ Consults 
100+ AHPRA-Registered GPs 
4.6 Experience Rating We’re partnered with
How it works
- 1
Request consult in minutes:
Choose consult type. Answer a few questions – it usually takes a few minutes. - 2
Video consult in less than 15 minutes:
Receive a video link to talk to an AHPRA-registered GP in under 15 minutes. - 3
Get scripts, referrals and sick notes:
If approved, get medical certificate, referrals or script on your phone.
CONVENIENT HEALTHCARE
It doesn’t get any easier with Hola
Fast & Easy Telehealth
See an AHPRA-registered Australian GP in minutes from your couch, car or office.
Learn about Telehealth 
Secure Medical Certificates
ADHA-registered. Protected under the Australian Privacy Principles
Your Prescription, Simplified
Trusted eScripts in minutes. New or repeat scripts, ready to scan at any Aussie chemist.
Skip the trip. Fast Chemist Delivery
All your docs and scripts in one place, with same-day medicine delivery.
Fast & Easy telehealth
See an AHPRA-registered Australian GP in minutes from your couch, car or office.
Secure Medical Certificates
ADHA-registered. Protected under the Australian Privacy Principles.
Your Prescription, Simplified
Trusted eScript in minutes. New or repeat scripts, ready to scan at any Aussie chemist
Skip the trip. Fast Chemist Delivery
All your docs and scripts in one place, with same-day medicine delivery.
Join over 700,000 Hola patients
Rated 4.6/5 from 28000+ reviews
Hola health is a great service for convenience for routine medical requirements. Dr Jan was amazing and I would be comfortable to book a longer consultation for more complex medical advice.
Matthew
Fantastic doctor! Very friendly & listened to my concerns. He handled my consultation expeditiously & is fixing things for me. I will use Hola Health for all of my future medical needs. Thank you!
Jacob
For me, this Telehealth service has allowed me to stay at home. I do not feel any where near well enough to get dressed, drive & go to a Dr’s office, plus my cough is terrible (embarrassing). So I am incredibly grateful for the service. Thank you Hola Team.
Michelle
I love that I didn’t have to wait 3hrs as a minimum, that doctor could have a very clear understanding of what\’s going on and still be able to communicate it all so well. Amazing 10/10 would do again.
Cameron Westlake
The Hola health process is great, so accessible. Dr Kristine was lovely, very professional and m d helped me with my concerns.
Zara
Couldn’t get an appointment at my usual GP practice as they were fully booked for a couple of days. Booking through Hola was a great alternative. The doctor was caring and the consult was efficient for my needs.
Paul Malafiej
Hola health is a great service for convenience for routine medical requirements. Dr Jan was amazing and I would be comfortable to book a longer consultation for more complex medical advice.
Matthew
Fantastic doctor! Very friendly & listened to my concerns. He handled my consultation expeditiously & is fixing things for me. I will use Hola Health for all of my future medical needs. Thank you!
Jacob
For me, this Telehealth service has allowed me to stay at home. I do not feel any where near well enough to get dressed, drive & go to a Dr's office, plus my cough is terrible (embarrassing). So I am incredibly grateful for the service. Thank you Hola Team.
Michelle
I love that I didn't have to wait 3hrs as a minimum, that doctor could have a very clear understanding of what\'s going on and still be able to communicate it all so well. Amazing 10/10 would do again.
Cameron Westlake
The Hola health process is great, so accessible. Dr Kristine was lovely, very professional and m d helped me with my concerns.
Zara
Couldn't get an appointment at my usual GP practice as they were fully booked for a couple of days. Booking through Hola was a great alternative. The doctor was caring and the consult was efficient for my needs.
Paul Malafiej
Care from Australia's trusted Doctors
Healthcare made simple
“We have built a convenient and secure system to see a doctor within minutes – that means no wait!
With over 100 doctors and medical practitioners registered with Australian Health Practitioner Regulation Agency (AHPRA) for a minimum of 5 years of experience, our focus is only on quality care.”
Dr Vishnu Gopalan 
MBBS, FRACGP
Co-Founder and Chief Medical Officer
Co-Founder and Chief Medical Officer
Award-winning telehealth service
Serving local communities
-
Proudly supporting Australians:
Partnered with WA Cricket, Hola Health is giving back to the community. -
Fastest-growing healthcare:
Ranked 4th on the AFR Fast 100 and 5th in Deloitte’s Fast 50 tech list. -
To be the best telehealth service in Australia:
Hola aims to provide the best care, whether you’re in Alice Springs, Sydney, Melbourne, Brisbane, or Perth.
Proudly seen on
Frequently Asked Questions
What is Hola Health?
Hola Health is a 24/7 on-demand telehealth provider in Australia. Dedicated to delivering the best healthcare within 15 minutes, 365 days a year, Hola’s secure, online digital healthcare platform is fast, easy and reliable. You can consult Australian Doctors or medical practitioners online for advice, bulk-billed after-hours consult or instant scripts, online Dr certificate, and specialist referrals. Speak to a qualified GP to access bulk-billed mental health care plans or enjoy same-day chemist delivery.
Is Hola Health safe?
Absolutely! Hola Health ensures the utmost safety and security for all your medical needs. Our ADHA-registered platform connects you with accredited medical practitioners approved by the Australian Health Practitioner Regulation Agency (AHPRA). We prioritise the privacy of your data. All patient information is stored on highly secure, encrypted servers hosted in Australia.
Is Hola Health legit?
Yes, Hola Health is a legitimate health-tech business operating in Australia. Hola is proudly Australian-owned and operated, with its inception in Perth in 2022 under Packapill Pty Ltd. The Hola team collaborates with the Australian doctors and medical practitioners, ensuring the highest standards of care for all Australians. With strategic partnerships in place, including collaborations with Bupa, HealthEngine, HotDoc, MedAdvisor, and Terry White Chemmart, Hola Health is one of the fastest growing telehealth services in Australia. With partner pharmacy marketplaces like Uber Eats and DoorDash, Hola commits in making healthcare more convenient and easy.
How do I find a doctor near me?
You don’t have to. With Hola, you can consult with an AHPRA-registered Doctor or a medical practitioner from anywhere in Australia. With 24/7 Telehealth GP consult via video call, request online scripts, medical certificate online, and referrals in minutes. All you need to do is complete a quick questionnaire, and an AHPRA-registered Doctor or practitioner will review your request and contact you with any follow-up questions. It’s simple and convenient.
Is your telehealth bulk-billed?
Yes, with Hola Health, you can consult our bulk billing doctor online in minutes for these telehealth services
- 100% Medicare bulk-billed instant consults for general medical advice – available after hours from 8 pm to 7:30 am, every day.
- 100% Medicare bulk-billed GP consults for scripts online – available after hours from 8 pm to 7:30 am, every day.
- 100% Medicare bulk-billed Mental Health Care Plan – available 24/7, every day.
How do I claim bulk billing for the telehealth services?
Bulk billing at Hola Health is applied automatically if you’re eligible. Just enter your Medicare details when booking. If you qualify, Hola will process the claim for you—there’s no upfront payment needed, and the Medicare rebate goes directly to Hola.
Can I book a doctor’s appointment online?
Yes, you can consult registered Australian doctors within 15 minutes by booking telehealth appointments. This service operates round-the-clock, offering access to Australian GPs after-hours, at weekends, and even on public holidays.
How do I request a prescription online?
You can easily request a script online through our secure platform. Your online Doctor will discuss your condition during your telehealth consultation, same as in a physical clinic visit. If suitable, your electronic prescription will be delivered straight to your device in minutes by SMS. Simple.
Are online medical certificates valid?
Yes – Hola Health’s online medical certificates are valid, and are the same as physical medical certificates. The only difference is that online medical certificates are provided virtually. Choose between a single-day medical certificate or a multiple-day certificate that is reviewed and signed by AHPRA-registered GPs or practitioners, and comply with the AMA Guidelines.
Can I get a medical certificate online using Hola Health?
Yes, Hola Health doctors and practitioners provide medical certificates online for work, school/universities, carer and stress 24/7. Simply fill out an online form in minutes, and our medical practitioner will review the request. If approved, you will receive your online medical certificate instantly in your inbox – same validity, less stress.
What happens to my medical records?
Our telehealth services prioritise your peace of mind. From the moment you connect with us, you can trust that your information is handled with the highest standards of privacy and security. We employ robust protocols and encryption measures to safeguard your data throughout every interaction.
How is patient information secured?
At Hola Health, safeguarding your data is paramount. All data is encrypted at rest and in transit using enterprise-grade encryption protocols. The patients’ information is stored within the Australian Data Centre, which is conformant to ISO 27001 standards. Hola Health is an Australian Digital Health Agency-registered platform, which means we follow strict privacy guidelines under the Australian Privacy Principles.
When will I receive an outcome from my consultation?
Our qualified health practitioners usually review requests within minutes, not hours. Hola Health delivers healthcare instantly, making sure you get timely care that is fast, easy and 100% safe, no matter where you are in Australia.
HOW CAN WE HELP YOU
Caring for all your usual GP needs
Secure Telehealth with real doctor
Approved by Australian Digital Health Agency
Developed in consultation with doctors, Hola Health prioritises your privacy and is conformant by ADHA. Our telehealth services ensure the confidentiality of your personal information and the secure software stores your data on encrypted servers within Australia.
Telehealth & healthcare on-demand: 24/7
Take control of your everyday health with Hola Health’s telehealth consults, day or night. Receive an online prescription via SMS, doctors certificate online via email, or order prescription medication delivered straight to you. Speak to a dr online for medical advice, pathology & radiology referrals.
Experienced & Australian Doctors
All our doctors & nurse practitioners are fully qualified and registered with the Australian Health Practitioner Regulation Agency ( AHPRA ). Access licensed online doctors in Australia, within minutes. Video and on demand phone consults with an online GP or Australian-registered practitioners are available 24/7 at no extra cost.
GP consultations within 15 minutes - Fast & convenient
Book a telehealth appointment within 15 minutes, available 24 hours a day, 365 days a year. Our service is accessible even on public holidays and long weekends. Offering instant consults in all suburbs across NSW, QLD, VIC, WA, SA, ACT, TAS, and NT anytime & from anywhere. Online doctors or practitioners are available 24/7.
Download our mobile app for better performance
- Book appointments instantly.
- Stay connected wherever you are.
- Experience healthcare, uninterrupted.
