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Online Doctor Telehealth Consult
See an online doctor via video telehealth appointments from home, work or anywhere.
From $39
In 15 mins^
Available 24/7
How it works? (No booking needed)
- Fill out an online form
- Get a link to start your instant consult via video
- Get care and any documents, if clinically appropriate.
4+ ★
Star rating
4400+
Reviews
2M+
consults
AHPRA
Registered
^Based on typical wait times; may vary depending on demand and practitioner availability.
What can an online doctor help with?
Doctor medical advice
From $39
Talk to doctor now to discuss health concerns and symptoms. Choose from a long consult (up to 15 minutes) or a standard consult (up to 8 minutes).
Multi-day medical certificates
From $39
Video consult with a doctor online for a telehealth medical certificates for 2 days or more, depending on doctor’s clinical assessment.
See a doctor now →
Online doctor referrals
From $39
Start your instant consult with a telehealth doctor to recieve specialist referrals, radiology or pathology referrals if clinically appropriate, in minutes.
Start a standard consult →
After-hours urgent care
Bulk billed for eligible patients*
Get urgent care after hours via online phone consultation, available from 11pm to 6:45am, 7 days a week. Medicare card needed.
What is a telehealth appointment?
A telehealth appointment is a video consultation with a doctor instead of in a clinic.
You can speak to a doctor online from home, work or wherever you are, with no travel or waiting room. With Hola, you’ll talk to an AHPRA-registered doctor who can assess your health
concern and recommend next steps. Telehealth is for non-emergency care. If you’re having a medical emergency, call 000.
Can a telehealth doctor prescribe medication?
Yes, if it’s clinically appropriate after assessment.
Your doctor will ask about your symptoms and health history before prescribing. If a prescription is right for you, they'll send it to your phone as an eScript you can use at a pharmacy. Some
medicines can’t be prescribed through telehealth, and some conditions need an in-person visit. Your doctor will let you know. Request a script online now.
What can you use a Hola telehealth appointment for?
You can use it for a wide range of everyday, non-emergency health concerns.
This includes general medical advice, prescriptions and script refills, referrals to specialists, health checks or blood tests, weight management and medical certificates. You can also get care
after hours, when your regular clinic is closed. All prescriptions, referrals and certificates are issued following assessment, where clinically appropriate.
Are online doctors available for same-day consults?
Yes. Hola has AHPRA-registered doctors online 24/7, so you can speak to one the same day, typically within 15 minutes (based on typical wait times).
There’s no need to book ahead. Just start a telehealth consultation when you need one, day or night, including weekends and public holidays. Access real doctors in Australia without looking
for clinics that are open, travelling to the clinic, and hanging out in the waiting room.
Medically reviewed by Dr. Nelson Lau, MBBS FRACGP. Last updated & reviewed on 22 Oct 2026.
Why choose Hola for a telehealth appointment?
100+ AHPRA-registered practitioners
ISO 27001 data security
ADHA-conformant
Hola’s platform meets the Australian Digital Health Agency’s conformance requirements, so your health records work with Australia’s national digital health system.
24/7 doctors online
Hola has doctors online 24/7, including nights, weekends and public holidays. Discuss your health anytime from anywhere in Australia. Fast, simple and sorted.
No long waits
No booking and no waiting room. Most patients connect with a doctor within 15 minutes (Based on typical wait times; may vary).
Legit & confidential
Every consult is with an AHPRA-registered doctor or medical practitioner, and your health information is kept private and secure.
Bulk-billed telehealth doctor at home
- When: Bulk billing* may be available for eligible Medicare cardholders from 11pm to 6:45am, 7 days a week.
- What for: Urgent care and medical advice for health concerns that need attention overnight. Urgent script refills can be issued where clinically appropriate.
- How: Enter your Medicare card details when you start your consult.
- Claim: If you’re eligible, we lodge the Medicare claim for you, so there’s nothing to pay and no paperwork.
Rated 4+ across Google & Trustpilot | 4,400+ total verified reviews
Join over 1 million Australians
Very quickly to respond back to me. All the correct correspondence. Thank you.
Kb
Quick and easy to browse and navigate through.
Alan Tourany
Very quick, easy and efficient
Johanna
Very quickly to respond back to me. All the correct correspondence. Thank you.
Quick and easy to browse and navigate through.
Very quick, easy and efficient
Super fast appointment and very efficient service. First time using and was more than impressed. Have told all my friends and will definitely use again.
It’s my first time for this consult and surprisingly very easy. I registered, booked and the doctor called in a minute. So easy. Highly recommended.
I have used this service several times and it is excellent every time. Such a useful and valuable service!!
Reliable Online Doctor in Australia
Co-Founder and Chief Medical Officer
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Telehealth appointments across Australia
Telehealth NSW
Manage your health conveniently with an online doctor in Sydney, Penrith, Newcastle or across NSW – whether you’re in the CBD, backpacking in the Blue Mountains or tucked away in Wollongong, Central Coast or Albury.
Telehealth VIC
Whether you’re in Melbourne CBD, staying in Geelong, hiking in Yarra Valley or living beyond East Melbourne, access experienced doctors or medical practitioners’ care anytime. Jump on a telehealth call over the phone from anywhere.
Telehealth QLD
Hola Health in QLD caters across the state, from Brisbane CBD and Eight Mile Plains to Alderley and beyond the Gold Coast. Hola Health online doctor services are an affordable option for non-emergency care. Quick consults that are safe.
Telehealth WA
Telehealth with Hola offers fast healthcare in remote suburbs, lessening the need to travel long distances. Access an online doctor in Perth or across WA. See an online doctor for non-emergency care, without travelling to a clinic.
Frequently Asked Questions
What is an online doctor consultation?
How much does a telehealth appointment cost?
Hola telehealth appointment starts from $39, and it depends on the type of consultation. Eligible Medicare cardholders may be able to access bulk-billed doctor* consults for urgent care after hours 11pm to 6:45am, 7 days a week.
Learn more: – Hola Health Telehealth Services & Pricing
Are online doctor consultations in Australia covered by Medicare?
Yes. Some consults may be bulk billed for eligible Medicare card holders after hours* for urgent care during 11pm to 6:45am, 7 days a week. Outside these hours, private fees apply.
Medicare card is needed for bulk billing telehealth appointment, timing applies.
How does bulk billing work with Hola Health?
At Hola Health, bulk billing is applied automatically if you are eligible for the services. Simply provide your Medicare details during booking. If you meet the requirements, the claim will be processed by Hola on your behalf.
You won’t be charged for an eligible bulk-billed consult. You assign your Medicare benefit, and we handle the claim.
Who are the clinicians at Hola Health?
All clinicians at Hola Health are AHPRA-registered clinicians, including Australian-based doctors and nurse practitioners. When you book a telehealth appointment, you connect with a suitable telehealth doctor or practitioner. Our doctors follow the same registration and professional standards as doctors in clinics
Some conditions may need a physical exam and not be suitable for a telehealth. Your doctor will assess your situation and advise you if an in-person doctor appointment is needed.
Are Hola Health’s online doctors legitimate?
Yes. Every Hola doctor is registered with AHPRA, and you can check any practitioner’s registration at ahpra.gov.au.
Hola has over 100 AHPRA-registered doctors, who must meet the Medical Board of Australia’s professional standards, including for telehealth.
Is my information safe when I use Hola Health’s telehealth service?
Hola takes your privacy seriously and handles your information under the Australian Privacy Principles.
Data is stored within an Australian data centre that is compliant with ISO 27001 standards. Conformant by the Australian Digital Health Agency, Hola takes all the effort in ensuring the confidentiality and safety of your data.
Read our Privacy Policy.
What happens after I book a telehealth appointment?
What happens if I miss my telehealth appointment?
Our support team can help you reconnect with a doctor where possible. They may guide and reconnect you with your doctor where possible.
If you need assistance with your telehealth appointment, you can also contact Hola Health support at support@hola.health.
Read more: – Access & Technical Support
Can I get a specialist referral through a telehealth consultation?
Yes, if clinically appropriate after your doctor’s assessment.
Your AHPRA-registered doctor will assess your condition and provide a referral if needed. Explore specialist referral options.
Can I get a blood test referral through telehealth?
Yes, if clinically appropriate after assessment.
Your referral is sent by email or SMS after your consult. Pathology providers may charge fees, and your doctor can let you know what to expect. Referrals are issued at the sole clinical discretion of the consuting practitioner, and a consult doesn’t guarantee any particular test. Explore blood test referral options.
Can an online doctor provide X-ray, ultrasound or other imaging referral through telehealth?
Yes, if imaging is clinically appropriate after assessment.
Your referral is sent by email or SMS after your consult. Imaging providers may charge fees. Find out about imaging referrals.
Telehealth is not for emergencies. In an emergency, call 000.
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- Experience healthcare, uninterrupted.
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