24/7 Telehealth Appointments. Anytime, Anywhere, Within 15 Minutes
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Registered Australian General Practitioners

Within 15 minutes, 24/7

100% online & secure

400K+ Aussie customers

Over 1M consults

Highly-rated telehealth service
Choose a telehealth service
Trusted by over 250K Australians, we offer quick and convenient telehealth consultations, instant scripts online, medical certificates online, blood test referrals & more with registered online doctors & health practitioners.
Instant consultation
From $39
Up to 8 mins Consult
From $49
Up to 15 mins Consult
Online medical certificate
From $14.90
for a single-day certificate
Online script
From $19.90
for a single scriptSpecialist referrals
From $39
up to 8 mins consult
Mental health treatment plan
Fully bulk billed ($0) for Medicare card holders. A $63 hold is placed on your credit card & refunded post-consultation.
100% bulk billed
20 mins consultOnline pharmacy delivery
$4.99
Delivery chargeBlood Tests / Pathology
Request blood tests referrals. Availability of certain tests may vary. Approved referrals sent via email. Available: 24/7.
From $39
up to 8 mins consultRadiology / X-Rays
Request imaging referrals. Availability of certain tests may vary. Approved online referrals sent via email. Available: 24/7.
From $39
up to 8 mins consultCOVID-19 oral antivirals
Access antiviral for COVID-19 via telehealth consult. Available 24/7. Check your Covid antiviral eligibility now.
From $59
How does telehealth work with Hola?
Choose appointment type & fill in details.
Add payment details. (No hidden fee or surprises)
Talk to an Australian practitioner within 15 minutes.
If approved, instantly receive your script, certificate or referral via SMS/email.
Meet our doctors
Providing telehealth consults for:
We’re partnered with
With an average star rating of 4.2
“So easy to book an appointment. So convenient. Was quick and reliable. Had a script send to be straight away and able to fill the script with ease at my chemist. Highly recommend.”
– Simone
“Was able to speak to a Doctor within the allotted time and discussing symptoms
gave me the prescription I needed. Very happy with overall service.”
– Bob
“Was an easy and successful consultation. 8 minutes and I had my scripts and medical certificate for work. Only cost $39 which is the same as the Medicare gap anyway and didn’t have to leave house to wait with other sick people :-)”
– JaneFrequently asked questions
What is Hola Health?
Hola Health is a 24/7 on-demand telehealth provider in Australia, dedicated to delivering quality healthcare accessible to all Australians within 15 minutes, 365 days a year. With our secure, online digital healthcare platform, you can consult Australian registered medical practitioners online for advice, online prescriptions, online dr certificate, and referrals. Speak to a mental health GP from the comfort of your home or enjoy online pharmacy delivery within 2 hours (Delivery time may vary in some instances). Hola Health has transformed healthcare accessibility in Australia. Learn more about Hola Health and the team here.
Is Hola Health safe?
Absolutely! Hola Health ensures the utmost safety and security for all your medical needs. Our platform connects you with accredited medical practitioners approved by the Australian Health Practitioner Regulation Agency (AHPRA). Whether you require telehealth appointments, referrals, online scripts, or online doctor’s certificates, rest assured that you’re in capable hands. We prioritise the privacy of your data. All patient information is stored on highly secure, encrypted servers hosted in Australia.
Is Hola Health legit?
Yes, Hola Health is a legitimate health-tech business operating in Australia. Established in Perth in 2022 under the parent brand Packapill Pty Ltd, Hola Health exclusively collaborates with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA). Through partnerships with a diverse network of reputable doctors and healthcare providers nationwide, we ensure access to a comprehensive range of medical services and expertise. Additionally, our collaborations with pharmacies streamline medicine prescription deliveries, offering convenience directly to your doorstep.
Is Hola Health Australian?
Yes, Hola Health is proudly Australian-owned and operated, with its inception in Perth in 2022 under Packapill Pty Ltd. We exclusively collaborate with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA), ensuring the highest standards of care for our patients. Recognized for our outstanding performance, we have earned a prestigious spot on the Australian Financial Review’s Fast Starters list. Through innovative telehealth solutions, we are transforming healthcare accessibility, providing timely and top-quality medical and telehealth services to communities across Australia. With strategic partnerships in place, including collaborations with HealthEngine, MedAdvisor, and Terry White Chemmart, Hola Health is expanding its reach and impact. Furthermore, our presence on online pharmacy marketplaces like Uber Eats and DoorDash underscores our commitment to making healthcare more convenient and accessible than ever before.
Can I book a doctor’s appointment online?
Yes, you can consult registered Australian doctors within 15 minutes by booking telehealth appointments. This service operates round-the-clock, offering access to Australian GPs after-hours, at weekends, and even on public holidays. Receive 24/7 answers to your medical concerns and request services such as online scripts, medical certificates online, referrals, blood test requests, radiology requests, and more. Choose between a short consultation or a long consultation. Simply fill out an online form, provide payment details in our secure platform, and connect with a registered online doctor or health practitioner within 15 minutes for a telehealth consultation.
Additionally, with our Mental Health Care Plan, you can book appointments with mental health practitioners or clinical psychologists. These appointments are 100% Medicare bulk billed.
How do I request a medicine prescription online?
You can easily request a medicine prescription online through our secure platform. To access a Partner Practitioner who can potentially provide an online prescription, you’ll need to complete a brief telehealth consultation. This consultation is conducted with an Australian Partner Practitioner, and if deemed necessary by the Health Practitioner, a prescription can be issued within minutes. The online script will then be sent to your mobile number via SMS.
How do I request a medical certificate online?
To request a medical certificate online easily. Simply select the doctor’s certificate for work, school, university, or carer responsibilities. Fill out a brief online form detailing your medical condition, and our trained online doctor will review the information. If deemed necessary, they will issue a legitimate medical certificate online tailored to your needs.
Choose between a single-day medical certificate or multiple-days certificate (requesting doctor’s certificate for multiple days require a short telehealth consult).
Are Hola Health doctors' real doctors in Australia?
Yes, Hola Health doctors are real Australian doctors who are registered with Australian Health Practitioners Regulation Agency. This means they have undergone the necessary training and meet the professional standards required to practice medicine in Australia. We ensure that all medical practitioners on our platform are accredited and qualified to provide healthcare services to patients.
What happens to my medical records in telehealth appointments?
Our telehealth services prioritise your peace of mind. From the moment you connect with us, you can trust that your information is handled with the highest standards of privacy and security. We employ robust protocols and encryption measures to safeguard your data throughout every interaction. At Hola Health, safeguarding your data is paramount. All data are encrypted at rest and in transit using enterprise-grade encryption protocols. All data are stored within Australia Data Centre who are conformant to ISO 27001 standards. Rest assured, we spare no effort in ensuring the confidentiality and safety of your data throughout your telehealth experience.
How does online pharmacy delivery work?
You can get medicine delivered within 2 hours from the comfort of your location or schedule a medicine delivery for a convenient time via our online Pharmacy Delivery service anywhere in Australia. You can upload a paper or an electronic script, fill in your details, select delivery and get medicines delivered at your doorstep.
What does telehealth mean?
Telehealth allows a patient to consult a telehealth doctor or healthcare provider remotely via video call or phone when a physical examination is unnecessary, and the patient is unable to present to a clinic in person. Hola Health provides telehealth via video calls and online requests.
How is patient information secured?
All data are encrypted at rest and in transit using enterprise-grade encryption protocols. All data are stored within Australia Data Centre who are conformant to ISO 27001 standards.
Convenient healthcare for all Australians
Forget the hassle of waiting for GP appointments or sitting in clinics for consultations. Our team of AHPRA registered telehealth doctors serves all suburbs across NSW, QLD, VIC, SA, WA, ACT, TAS, and NT, covering every state and territory in Australia. We pride ourselves on unmatched convenience and dedication to providing affordable healthcare instantly to everyone in Australia.
Connect face-to-face through a video call with the first available online doctor or nurse practitioner, available every single day of the year. Whether you’re unable to see your regular GP, too unwell to leave your home, or simply seeking medical advice, our registered online doctors on demand are available every day, every night, every weekend, and every public holiday. If you are looking for Brisbane city doctors, Sydney doctors, Melbourne doctors or doctors in Perth, we have you covered.
Secure telehealth consults with real doctors
Approved by Australian Digital Health Agency
Developed in consultation with doctors, Hola Health prioritises your privacy and is conformant by ADHA. Our telehealth services ensure the confidentiality of your personal information and the secure software stores your data on encrypted servers within Australia.
Telehealth & healthcare on- demand: Day & night, year-round
Take control of your everyday health with Hola Health’s telehealth consults, day or night. Receive an online prescription via SMS, doctors certificate online via email, or order prescription medication delivered straight to you. Speak to a dr online for medical advice, pathology & radiology referrals.
Experienced & Australian- registered online doctors
All our doctors & nurse practitioners are fully qualified and registered with the Australian Health Practitioner Regulation Agency (AHPRA). Access licensed online doctors in Australia, within minutes. Video and on demand phone consults with an online GP or Australian-registered practitioners are available 24/7 at no extra cost.
GP consultations within 15 minutes - Fast & convenient
Book a telehealth appointment within 15 minutes, available 24 hours a day, 365 days a year. Our service is accessible even on public holidays and long weekends. Offering instant consults in all suburbs across NSW, QLD, VIC, WA, SA, ACT, TAS, and NT, connect with a real Australian doctor anytime & from anywhere. Online doctors or practitioners are available 24/7.
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