Australia's 24/7 Telehealth Clinic
- See an AHPRA-registered doctor in 15 mins^
- Jump on a video consult via a secure link
- Bulk-billing* available; timings apply
Online doctor consult
From $0 (Bulk-billing hours*)
Instant script online
From $18.90
Medical certificate
From $14.90
Weight management
From $79
2M+ Consults
24/7 Availability
4+ Experience Rating
How it works
- 1
Submit your request:
Choose a consult type. Answer a few questions – it usually takes a few minutes. - 2
Start your video consult:
Receive a video link to talk to an AHPRA-registered practitioner or doctor online. - 3
Get your script or certificate:
If approved, receive your medical certificate, referral or script on your phone shortly after your consult. Subject to clinical assessment.
Rated 4+ across Google & Trustpilot | 4,400+ total verified reviews
Join over 1 million Australians
Very quickly to respond back to me. All the correct correspondence. Thank you.
Kb
Quick and easy to browse and navigate through.
Alan Tourany
Very quick, easy and efficient
Johanna
Very quickly to respond back to me. All the correct correspondence. Thank you.
Quick and easy to browse and navigate through.
Very quick, easy and efficient
Super fast appointment and very efficient service. First time using and was more than impressed. Have told all my friends and will definitely use again.
It’s my first time for this consult and surprisingly very easy. I registered, booked and the doctor called in a minute. So easy. Highly recommended.
I have used this service several times and it is excellent every time. Such a useful and valuable service!!
Care from Australia's trusted Doctors
Healthcare made simple
“We have built a convenient and secure system to see a doctor within minutes – that means no wait!
With over 100 doctors and medical practitioners registered with the Australian Health Practitioner Regulation Agency (AHPRA), our focus is only on quality care.”
MBBS, FRACGP
Co-Founder and Chief Medical Officer
Easy & fast telehealth service
Serving local communities
Supporting Cricket Communities in Western Australia
Hola has a proud history of partnering with WA Cricket to support players, staff, and local cricket communities across Western Australia.
This partnership reflects our belief that quality healthcare should be accessible at every level, from grassroots sport through to elite competition.
Through our work with WA Cricket, Hola continues to give back to local communities while supporting healthier outcomes across the state.
Digital Health Partner of Cricket Australia
Proudly seen on
Frequently Asked Questions
What is Hola Health?
Hola Health is a secure on-demand telehealth provider in Australia. Available all year round, Hola Health connects you with AHPRA-registered doctors or medical practitioners for online medical certificates, instant scripts or new prescriptions (where clinically appropriate), specialist referrals, and general consultations typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability). Access bulk billing doctor consults after hours for urgent medical advice available for eligible Medicare cardholders.
Is Hola Health safe?
Hola Health operates within Australian clinical and privacy standards. As with all healthcare services, individual outcomes depend on clinical assessment. We prioritise the privacy of your data. All patient information is stored on highly secure, encrypted servers hosted within the Australian Data Centre, compliant with ISO 27001 standards. All data is encrypted at rest and in transit using enterprise-grade encryption protocols. Hola Health is an Australian Digital Health Agency-conformant platform, which means we follow strict privacy guidelines under the Australian Privacy Principles.
Read more on: How is Hola protecting my information & privacy?
Is Hola Health legit?
Yes, Hola Health is a legitimate health-tech business operating in Australia. Hola is proudly Australian-owned and operated, with its inception in Perth in 2022 under Packapill Pty Ltd. The Hola team collaborates with doctors and medical practitioners in Australia, taking every reasonable step to keep your information confidential. With strategic partnerships in place, including collaborations with Bupa, Woolworths, HotDoc, MedAdvisor, Healthylife and Terry White Chemmart.
Hola Health is an established Australian telehealth service, proudly Australian-owned and operated since 2022. With partner pharmacy marketplaces like Uber Eats and DoorDash, Hola commits to making healthcare more convenient and easy.
Here’s more: Is Hola Health legit?
How do I find a doctor near me?
You don’t have to. With Hola, you can consult with an AHPRA-registered Doctor or a medical practitioner from anywhere in Australia. With 24/7 Telehealth GP consult via video call, request online scripts, medical certificate online, and referrals anytime. All you need to do is complete a quick questionnaire, and an AHPRA-registered Doctor or practitioner will review your request and contact you with any follow-up questions. It’s simple and convenient.
Is your telehealth bulk-billed?
Yes, with Hola Health, you can speak to a bulk-billing doctor online for eligible telehealth services if you have a valid Medicare card.
For eligible patients, bulk billing applies to urgent care consults from 6 pm to 7:45 am Monday to Friday; from 12 pm on Saturdays; and all day on Sundays and national holidays.
After-hours urgent care is available for non-life-threatening conditions when your regular GP is closed. This service is not a substitute for emergency care. For life-threatening emergencies, chest pain, difficulty breathing, stroke symptoms, or severe injury, call 000 immediately.
How do I claim bulk billing for the telehealth services?
Bulk billing at Hola Health is applied automatically if you’re eligible. Just enter your Medicare details when booking. If you qualify, Hola will process the claim for you—there’s no upfront payment needed.
How do I request an instant script online?
You can easily request a script online in 3 steps. If clinically appropriate, you can receive your script shortly after the consult. Here’s how:
- Select your service: Choose the “Online Script” option or simply click on instant script.
- Share a few details: Tell us what you take, fill in your details and answer a few brief clinical questions.
- Consult with a Doctor or a practitioner: Connect for a brief video consultation with an AHPRA-registered medical practitioner, typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability) to review your health needs.
- Receive your script instantly: If clinically appropriate, your e-script is sent to your phone via SMS or email shortly after the consult. You can have the QR code scanned at any local pharmacy or choose to click-and-collect or home delivery for added convenience.
Get started now – Online script Australia – bulk billed*
Scripts are subject to clinical assessment.
Are online medical certificates valid?
Yes – Hola Health’s online medical certificates are valid in Australia under the Fair Work Act 2009 when issued by an AHPRA-registered practitioner. The only difference is that online medical certificates are provided virtually. Choose between a single-day medical certificate or a multiple-day certificate that is reviewed and signed by AHPRA-registered GPs or practitioners, and complies with the AMA Guidelines. If approved, your online medical certificate is sent to your inbox. It takes minutes to request a sick certificate online. Book now – Request medical certificate.
Read more on: Are Hola Health medical certificates legit?
HOW CAN WE HELP YOU
Caring for all your usual GP needs
Secure Telehealth with real doctor
Australian Digital Health Agency
Developed in consultation with doctors, Hola Health prioritises your privacy and is conformant by ADHA. Our telehealth services ensure the confidentiality of your personal information and the secure software stores your data on encrypted servers within Australia.
Telehealth & healthcare on-demand: 24/7
Take control of your everyday health with Hola Health’s telehealth consults, day or night. Receive an online prescription via SMS, doctors certificate online via email, or have your medicine delivered, if a script is issued. Speak to a dr online for medical advice, pathology & radiology referrals.
AHPRA-registered doctors in Australia
All our online doctors and practitioners are registered with the Australian Health Practitioner Regulation Agency ( AHPRA ). They are available 24/7 to help everyday Australians with their healthcare or when you need us most – before work, after hours, public holidays and on weekends.
Fast GP consultations
Download the Hola app for quicker, easier telehealth
- See an online doctor instantly.
- Access your medical docs anytime.
- Experience healthcare, uninterrupted.
