24/7 Telehealth Appointments. Anytime, Anywhere, Within 15 Minutes

Hola Health is a 24/7 on-demand telehealth provider in Australia, dedicated to delivering quality healthcare accessible to all Australians within 15 minutes, 365 days a year. With our secure, online digital healthcare platform, you can consult Australian registered medical practitioners online for advice, online prescriptions, online dr certificate, and referrals. Speak to a mental health GP from the comfort of your home or enjoy online pharmacy delivery within 2 hours (Delivery time may vary in some instances). Hola Health has transformed healthcare accessibility in Australia. Learn more about Hola Health and the team here. 

Absolutely! Hola Health ensures the utmost safety and security for all your medical needs. Our platform connects you with accredited medical practitioners approved by the Australian Health Practitioner Regulation Agency (AHPRA). Whether you require telehealth appointments, referrals, online scripts, or online doctor’s certificates, rest assured that you’re in capable hands. We prioritise the privacy of your data. All patient information is stored on highly secure, encrypted servers hosted in Australia.

Yes, Hola Health is a legitimate health-tech business operating in Australia. Established in Perth in 2022 under the parent brand Packapill Pty Ltd, Hola Health exclusively collaborates with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA). Through partnerships with a diverse network of reputable doctors and healthcare providers nationwide, we ensure access to a comprehensive range of medical services and expertise. Additionally, our collaborations with pharmacies streamline medicine prescription deliveries, offering convenience directly to your doorstep.

Yes, Hola Health is proudly Australian-owned and operated, with its inception in Perth in 2022 under Packapill Pty Ltd. We exclusively collaborate with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA), ensuring the highest standards of care for our patients. Recognized for our outstanding performance, we have earned a prestigious spot on the Australian Financial Review’s Fast Starters list. Through innovative telehealth solutions, we are transforming healthcare accessibility, providing timely and top-quality medical and telehealth services to communities across Australia. With strategic partnerships in place, including collaborations with HealthEngine, MedAdvisor, and Terry White Chemmart, Hola Health is expanding its reach and impact. Furthermore, our presence on online pharmacy marketplaces like Uber Eats and DoorDash underscores our commitment to making healthcare more convenient and accessible than ever before.

Yes, you can consult registered Australian doctors within 15 minutes by booking telehealth appointments. This service operates round-the-clock, offering access to Australian GPs after-hours, at weekends, and even on public holidays. Receive 24/7 answers to your medical concerns and request services such as online scripts, medical certificates online, referrals, blood test requests, radiology requests, and more. Choose between a short consultation or a long consultation. Simply fill out an online form, provide payment details in our secure platform, and connect with a registered online doctor or health practitioner within 15 minutes for a telehealth consultation.

Additionally, with our Mental Health Care Plan, you can book appointments with mental health practitioners or clinical psychologists. These appointments are 100% Medicare bulk billed.

You can easily request a medicine prescription online through our secure platform. To access a Partner Practitioner who can potentially provide an online prescription, you’ll need to complete a brief telehealth consultation. This consultation is conducted with an Australian Partner Practitioner, and if deemed necessary by the Health Practitioner, a prescription can be issued within minutes. The online script will then be sent to your mobile number via SMS.

To request a medical certificate online easily. Simply select the doctor’s certificate for work, school, university, or carer responsibilities. Fill out a brief online form detailing your medical condition, and our trained online doctor will review the information. If deemed necessary, they will issue a legitimate medical certificate online tailored to your needs.

Choose between a single-day medical certificate or multiple-days certificate (requesting doctor’s certificate for multiple days require a short telehealth consult).

Yes, Hola Health doctors are real Australian doctors who are registered with Australian Health Practitioners Regulation Agency. This means they have undergone the necessary training and meet the professional standards required to practice medicine in Australia. We ensure that all medical practitioners on our platform are accredited and qualified to provide healthcare services to patients.

Our telehealth services prioritise your peace of mind. From the moment you connect with us, you can trust that your information is handled with the highest standards of privacy and security. We employ robust protocols and encryption measures to safeguard your data throughout every interaction. At Hola Health, safeguarding your data is paramount. All data are encrypted at rest and in transit using enterprise-grade encryption protocols. All data are stored within Australia Data Centre who are conformant to ISO 27001 standards. Rest assured, we spare no effort in ensuring the confidentiality and safety of your data throughout your telehealth experience.

You can get medicine delivered within 2 hours from the comfort of your location or schedule a medicine delivery for a convenient time via our online Pharmacy Delivery service anywhere in Australia. You can upload a paper or an electronic script, fill in your details, select delivery and get medicines delivered at your doorstep.

Telehealth allows a patient to consult a telehealth doctor or healthcare provider remotely via video call or phone when a physical examination is unnecessary, and the patient is unable to present to a clinic in person. Hola Health provides telehealth via video calls and online requests.

All data are encrypted at rest and in transit using enterprise-grade encryption protocols. All data are stored within Australia Data Centre who are conformant to ISO 27001 standards.