Consult A Telehealth Doctor Within 15 Minutes, 24 Hours A Day, 7 Days A Week
See an Australian Health Practitioner Regulation Agency (AHPRA) accredited doctor online from wherever you are. All you need is an internet connection.
Consult A Telehealth GP Within
15 Minutes, 24 Hours A Day, 7 Days A Week
See an Australian Health Practitioner Regulation Agency (AHPRA) accredited doctor online from wherever you are. All you need is an internet connection.
Don't wait a day or three to consult a doctor
Whether you need a medical certificate, script or referral today, or a doctor’s advice now, Hola Health puts you in control of your everyday health with online consults within 15 minutes, 24 hours a day. We like to call it ‘on-demand telehealth’.
How on-demand telehealth works
Choose your telehealth service
GP consult (short or long) | Medical certificate | Prescription consult
Tell us about yourself
We only ask for information directly related to your telehealth service, and your details are secured and private. You will need to provide your Medicare number (or IHI) to be issued a prescription.
Add payment details
Pay by credit card via our secure payment gateway.
Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.
You’re connected to an AHPRA registered doctor
You’ll receive an SMS and email link to join your consult using your preferred device.
The average wait time for yourconsult is less than 15 minutes.
Receive your medical certificate, scripts or referrals
You’ll receive any approved medical certificates or referrals by email. All scripts will be issued as
e-scripts via SMS
We’re on a mission to make healthcare
more convenient and accessible
for all Australians.
How on-demand telehealth works
Choose your telehealth service
GP consult (short or long) | Medical certificate | Prescription consult
GP consult (short or long)
Medical certificate
Prescription consult
Tell us about yourself
We only ask for information directly related to your telehealth service, and your details are secured and private. You will need to provide your Medicare number (or IHI) to be issued a prescription.
Add payment details
Pay by credit card via our secure payment gateway.
Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.
You’re connected to an AHPRA registered GP or Nurse Practitioner
You’ll receive an SMS and email link to join your consult using your preferred device.
The average wait time for your consult is less than 15 minutes.
Receive your medical certificate, scripts or referrals
You’ll receive any approved medical certificates or referrals by email. All scripts will be issued as e-scripts via SMS
Be connected to a GP, FAST
Our team of AHPRA registered telehealth doctors are based all across Australia, giving you fast access to advice, referrals, scripts and medical certificates by connecting you with the first available GP no matter where you are.
Secure, confidential, convenient everyday healthcare
Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles to give you peace of mind when using our telehealth services.
GP access when it suits you
A busy life shouldn’t hinder your health. With Hola Health, access qualified GPs online anytime, from anywhere. Be connected to a doctor within 15 minutes, whether you’re using your phone, desktop, or tablet 24 hours a day.
Accessible healthcare
Hola Health believes that convenient, accessible healthcare should be available to everyone, no matter your location, schedule, or accessibility needs. We are committed to providing inclusive healthcare to everyone in Australia.
What is Telehealth?
Telehealth allows a patient to consult a doctor or nurse practitioner remotely via video call or phone when a physical examination is unnecessary, and/or the patient is unable to present to a clinic in person. Hola Health provides telehealth via video calls and online requests.
How is patient information secured?
Data is stored on secure, encrypted servers located in Australia. All patient data and user data is encrypted at rest and in transit using enterprise-grade encryption protocols.
Data in transit: Movement of data between the webserver and browser is secured with the latest HTTPS technology using RSA encrypted TLS (Transport Layer Security).
Data storage: All user and patient data is stored on secure Amazon Web Services servers (AWS Sydney). These servers conform to the ISO27001 standard ensuring data remains backed up and safe at all times.
Read our Privacy Policy in full here.
Be connected to a GP, FAST
Our team of AHPRA registered telehealth GPs and Nurse Practitioners are based all across Australia, giving you fast access to advice, referrals, scripts and medical certificates by connecting you with the first available medical practitioner no matter where you are.
Secure, confidential, convenient everyday healthcare
Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles to give you peace of mind when using our telehealth services.
Access to medical advice when it suits you
A busy life shouldn’t hinder your health. With Hola Health, access qualified medical professionals online anytime, from anywhere. Be connected to a doctor or nurse practitioner within 15 minutes, whether you’re using your phone, desktop, or tablet 24 hours a day.
Accessible healthcare
Hola Health believes that convenient, accessible healthcare should be available to everyone, no matter your location, schedule, or accessibility needs. We are committed to providing inclusive healthcare to everyone in Australia.
Our partners
Get prescription medicine delivered to your door within two hours with Hola Meds.
First delivery is free!
Frequently Asked Questions
What is Hola Health?
Hola Health is an Australian 24 hour on-demand telehealth provider. This means you can speak with an AHPRA registered doctor or medical practitioner for advice, prescriptions or referrals, or request and receive an approved medical certificate via our online form, within 15 minutes, 7 days a week from wherever you are.
What healthcare services does Hola Health offer?
Is Hola Health Australian?
Hola Health is an Australian owned and operated health-tech business, founded in Perth in 2022 under the parent brand Packapill Pty Ltd. Hola Health works exclusively with Australian Health Practitioner Regulation Agency (AHPRA) accredited medical practitioner.
Is Hola Health Safe?
Hola Health is safe – all consults, referrals, scripts and medical certificates are provided by Australian Health Practitioner Regulation Agency (AHPRA) accredited medical practitioner. All patient data is stored on secure, encrypted servers located in Australia which run on Australian IRAP certified infrastructure (AWS Sydney). All patient data and user data is encrypted at rest and in transit using enterprise-grade encryption protocols.
