Medical Certificate online for $16.90.
Are you a student? Get yours for just $14.90.

A medical certificate, also known as a doctor’s certificate or sick certificate, is a document provided by a healthcare professional like a doctor or nurse. It confirms someone’s health condition and can be used as proof for various reasons such as taking leave from work or school, or for travel purposes. Essentially, it’s an official record of someone’s health status at a particular time. When a registered healthcare professional assesses someone’s health online and issues the certificate through an online provider like ours, it’s called an online medical certificate.

Getting a medical certificate or doctor’s certificate online is easy. You just need to fill out a simple questionnaire online, including your payment details. Your information will then be reviewed by a registered Australian online doctor or nurse practitioner, who is an Australian Health Practitioner Regulation Agency (AHPRA) registered medical practitioner. Once approved, the certificate will be emailed to you and sent to you via SMS for your convenience.

Yes, they are valid when issued by an Australian government registered doctor or nurse practitioner. They should be accepted by your employer, school, insurance company, or travel partner. A medical certificate obtained through a properly conducted online assessment holds the same legal validity as one obtained in a physical clinic setting. To learn more about your rights as an employee, please visit www.fairwork.gov.au.

Yes, getting a doctor’s certificate online or a sick certificate online is secure when issued by an AHPRA registered doctor or nurse practitioner. Whether you get a single day or multiple-day medical certificate, all your information is kept confidential between you and Hola Health. Therefore, your health data remains safe and secure.

The most common reasons for requesting a doctor’s certificate include taking sick leave from work or school. Additionally, a carer may obtain a carer’s certificate if someone in the family falls ill. Some common conditions for which certificates are obtained include the common cold , fatigue, back pain, period pain, gastroenteritis, sore throat, and minor injuries, among others.

In Australia, doctors are generally discouraged issuing a backdated medical certificate as it is considered unethical and may have legal implications. Doctor’s certificates are intended to provide an accurate reflection of a patient’s health status at the time of consultation. Therefore, doctors are expected to issue certificates with the date of assessment to maintain integrity and accuracy.

Online doctors should be registered with the Australian Health Practitioner Regulation Agency (AHPRA) for them to be able to practice in Australia. Rest assured, every doctor on the Hola Health team is a licensed, registered, and fully insured practitioner situated in Australia, ensuring adherence to stringent clinical standards. Each document we provide will include the AHPRA registration number of the respective doctor, facilitating easy access to their registration details on the AHPRA website.

No, you do not need a Medicare card for a doctor’s certificate online.

In the context of an online doctor’s certificate, ‘multi-day’ typically refers to a medical certificate that covers a period of consecutive days rather than a single day. This indicates that the certificate is valid for a duration spanning more than one day, often to cover a prolonged absence from work, school, or other activities due to illness or injury. To get a multi-day certificate, you will need to have a telehealth appointment with an online doctor to discuss the condition over a video call.

The timeframe to receive an online carer certificate can vary depending on several factors, including the platform used, the availability of healthcare professionals, and the urgency of your situation. Typically, when you consult with us, you can obtain the certificate for carer’s leave within 15 minutes from the time you fill out the questionnaire. However, it’s important to note that a doctor needs to validate the request against its clinical viability, and only after approval will the certificate be issued.

Medical certificates, whether obtained online or through in-person consultations, are legitimate legal documents. Certificates issued by telehealth doctors are widely accepted across Australia and are treated equally to certificates issued through in-person consultations. However, it’s possible that some employers, universities, and schools may have specific rules in their sick/leave policy guidelines that require an in-person appointment to have occurred. It’s advisable to check with the concerned institution for their leave policy guidelines. Hola Health medical certificates come from Australian registered doctors or nurse practitioners. Any employer, university, or school should not have any issues accepting our sick certificates online. Additionally, we strictly adhere to patient confidentiality. Any information regarding your health or personal details is secured and will not be shared with your employer, university, or school.

The duration of coverage can vary based on your specific circumstances and the assessment by the healthcare provider. Typically, these certificates cover the necessary period determined by the healthcare professional, which may include a single day or multiple days depending on the severity and duration of your condition or caregiving responsibilities. During your consultation, it’s important to discuss your needs to ensure the certificate adequately addresses your situation.

In general, same-day certificates, whether for medical or carer purposes, are usually issued for one day. Multi-day certificates can be issued for up to 7 days from the day of the consultation.

As our single day medical certificates are issued through asynchronous consultations, we require the information provided to be accurate, so we recommend contacting us straight away to ensure your details are updated accordingly as soon as possible. If the medical certificate has already been issued, unfortunately we will not be able to amend any details. 

If you know it is going to take you a few days to recover from your illness, you can book a Multi-Day medical certificate appointment or a Standard Consultation to discuss this with a doctor and request a doctor’s certificate. Please note that medical certificates are provided at the doctor’s discretion.