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Get Your Medical Certificate Online Now For $15.90

Fill out our secure, confidential online form to request a single day medical certificate within 15 minutes* 24 hours a day, 7 days a week.

*Average wait time to receive approved medical certificates.

A doctors medical certificate on a mobile phone screen

Answer 5 quick questions in our online form and an Australian Health Practitioner Regulation Agency (AHPRA) accredited doctor or nurse practitioner will review your Medical Certificate request within 15 minutes, 24/7. Approved certificates will be delivered by email.

How online Medical Certificates work

Choose your service

Work    |    School/University   |   Carer    |   Multiday

Tell us about yourself 

Select which kind of leave certificate you need and fill in your details.

Add payment details

Pay $15.90 by credit card via our secure payment gateway.

Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.

Your medical certificate request is reviewed

An AHPRA registered doctor reviews your request within 15 minutes.

Receive your medical certificate

We send your approved certificate to your email

Tell us about yourself 

Select which kind of leave certificate you need and fill in your details.

Add payment details

Pay $15.90 by credit card via our secure payment gateway.

Hola Health’s payment gateway uses best-in-class security practices to secure your payment information.

Your medical certificate request is reviewed

An AHPRA registered doctor or nurse practitioner reviews your request within 15 minutes.

Receive your medical certificate


We send your approved certificate to your email

Don't wait a day or three to consult a doctor for the
medical certificate you need today

Whether you need a doctor’s certificate for work, school, or as a carer, Hola Health puts you in control of your medical certificate needs with simple, quick, online certificate requests. We like to call it ‘on-demand telehealth’.

Leave Certificates For Work

No one does their their best work when they’re sick, and no one in your office wants your germs either. Rest up, let your body recover, and get your medical certificate for work from the comfort of your couch.

Leave Certificates For School/University

Studying is hard enough without trying to think clearly through illness. Fill out our online form and get your medical certificate for school or uni in your inbox within 15 minutes.

A doctor providing advice while stepping out of a mobile phone | Telehealth | Hola Health
A doctor providing advice while stepping out of a mobile phone | Hola Health

Carers Leave Certificates

Taking care of someone else? You’ve got enough to do without having to get to a doctors office too. Fulfil your employment or study obligations, take care of the people you need to, and minimise your to-do list by filling out our simple online carers leave form. Approved certificates are issued by an AHPRA accredited doctor within 15 minutes, 24 hours a day.

Stress Leave And Leave For Mental Health Reasons

Your mental well-being is just as important as your physical. Leave for mental health reasons and stress is not a category of leave, rather they refer to the cause of personal leave (AKA sick leave). Our doctors can issue medical certificates for these reasons, however, if you require more than a single day of leave you will need a telehealth vide consult with a Hola Health GP. You can see a doctor via telehealth here.

Leave Certificates For Work

No one does their best work when they’re sick, and no one in your office wants your germs either. Rest up, let your body recover, and get your medical certificate for work from the comfort of your couch.

A person who looks sick sitting at a laptop with their eyes closed

Leave Certificates For School/University

Studying is hard enough without trying to think clearly through illness. Fill out our online form and get your medical certificate for school or uni in your inbox within 15 minutes.

A sick looking person sneezes into a tissue

Carer's Leave Certificates

Taking care of someone else? You’ve got enough to do without having to get to a doctors office too. Fulfil your employment or study obligations, take care of the people you need to, and minimise your to-do list by filling out our simple online carers leave form. Approved certificates are issued by an AHPRA accredited doctor within 15 minutes, 24 hours a day.

A tall person assisting a person with a walking stick

Stress Leave And Leave For Mental Health Reasons

Your mental well-being is just as important as your physical. Leave for mental health reasons and stress is not a category of leave, rather they refer to the cause of personal leave (AKA sick leave). Our doctors can issue medical certificates for these reasons, however, if you require more than a single day of leave you will need a telehealth video consult with a Hola Health GP. You can see a doctor via telehealth here
A stressed out looking person with arms raised

Leave Certificates For Work

No one does their best work when they’re sick, and no one in your office wants your germs either. Rest up, let your body recover, and get your medical certificate for work from the comfort of your couch.

A person who looks sick sitting at a laptop with their eyes closed
A sick looking person sneezes into a tissue

Leave Certificates For School/University

Studying is hard enough without trying to think clearly through illness. Fill out our online form and get your medical certificate for school or uni in your inbox within 15 minutes.

Carer's Leave Certificates

Taking care of someone else? You’ve got enough to do without having to get to a doctors office too. Fulfil your employment or study obligations, take care of the people you need to, and minimise your to-do list by filling out our simple online carer’s leave form. Approved certificates are issued by an AHPRA accredited doctor or nurse practitioner within 15 minutes, 24 hours a day.

A tall person assisting a person with a walking stick
A stressed out looking person with arms raised

Stress Leave And Leave For Mental Health Reasons

Your mental well-being is just as important as your physical. Leave for mental health reasons and stress is not a category of leave, rather they refer to the cause of personal leave (AKA sick leave). Our GPs and nurse practitioners can issue medical certificates for these reasons, however, if you require more than a single day of leave you will need a telehealth video consult with a Hola Health GP. You can see a doctor via telehealth here.

Leave Certificates For Work

No one does their best work when they’re sick, and no one in your office wants your germs either. Rest up, let your body recover, and get your medical certificate for work from the comfort of your couch.

A tall person assisting a person with a walking stick

Carers Leave Certificates

Taking care of someone else? You’ve got enough to do without having to get to a doctors office too. Fulfil your employment or study obligations, take care of the people you need to, and minimise your to-do list by filling out our simple online carers leave form. Approved certificates are issued by an AHPRA accredited doctor within 15 minutes, 24 hours a day.

A person who looks sick sitting at a laptop with their eyes closed

Leave Certificates For School/University

Studying is hard enough without trying to think clearly through illness. Fill out our online form and get your medical certificate for school or uni in your inbox within 15 minutes.

A sick looking person sneezes into a tissue

Stress Leave And Leave For Mental Health Reasons

Your mental well-being is just as important as your physical. Leave for mental health reasons and stress is not a category of leave, rather they refer to the cause of personal leave (AKA sick leave). Our doctors can issue medical certificates for these reasons, however, if you require more than a single day of leave you will need a telehealth vide consult with a Hola Health GP. You can see a doctor via telehealth here.
A stressed out looking person with arms raised

Leave Certificates For School/University

Studying is hard enough without trying to think clearly through illness. Fill out our online form and get your medical certificate for school or uni in your inbox within 15 minutes.

A sick looking person sneezes into a tissue

Stress Leave And Leave For Mental Health Reasons

Your mental well-being is just as important as your physical. Leave for mental health reasons and stress is not a category of leave, rather they refer to the cause of personal leave (AKA sick leave). Our doctors can issue medical certificates for these reasons, however, if you require more than a single day of leave you will need a telehealth vide consult with a Hola Health GP. You can see a doctor via telehealth here.
A stressed out looking person with arms raised

Leave Certificates For Work

No one does their best work when they’re sick, and no one in your office wants your germs either. Rest up, let your body recover, and get your medical certificate for work from the comfort of your couch.

A tall person assisting a person with a walking stick
A person who looks sick sitting at a laptop with their eyes closed

Carers Leave Certificates

Taking care of someone else? You’ve got enough to do without having to get to a doctors office too. Fulfil your employment or study obligations, take care of the people you need to, and minimise your to-do list by filling out our simple online carers leave form. Approved certificates are issued by an AHPRA accredited doctor within 15 minutes, 24 hours a day.

Leave Certificates For School/University

Studying is hard enough without trying to think clearly through illness. Fill out our online form and get your medical certificate for school or uni in your inbox within 15 minutes.

A stressed out looking person with arms raised
A sick looking person sneezes into a tissue

Stress Leave And Leave For Mental Health Reasons

Your mental well-being is just as important as your physical. Leave for mental health reasons and stress is not a category of leave, rather they refer to the cause of personal leave (AKA sick leave). Our doctors can issue medical certificates for these reasons, however, if you require more than a single day of leave you will need a telehealth vide consult with a Hola Health GP. You can see a doctor via telehealth here.
Medical Certificates for more than one day of leave.

If you require a leave certificate for more than a single day you will need a telehealth video consult with a Hola Health GP. Our doctors can issue medical certificates for up to 7 days of leave.

Frequently Asked Questions

A medical certificate, also known as a doctor’s certificate or sick certificate, is a document provided by a healthcare professional like a doctor or nurse. It confirms someone’s health condition and can be used as proof for various reasons such as taking leave from work or school, or for travel purposes. Essentially, it’s an official record of someone’s health status at a particular time. When a registered healthcare professional assesses someone’s health online and issues the certificate through an online provider like ours, it’s called an online medical certificate.

Getting a medical certificate or doctor’s certificate online is easy. You just need to fill out a simple questionnaire online, including your payment details. Your information will then be reviewed by a registered Australian doctor or nurse practitioner, who is an Australian Health Practitioner Regulation Agency (AHPRA) registered online doctor. Once approved, the certificate will be emailed to you and sent to you via SMS for your convenience.
After providing your details online, a licensed Australian doctor or nurse practitioner will assess them. The online doctor or nurse will evaluate the severity of your medical condition and its clinical viability. Based on this assessment, the doctor will decide whether to approve the doctor certificate or not. It is important to note that not all requests are approved. If necessary, you might be advised to see a local GP in person for further evaluation.

Yes, they are valid when issued by an Australian government registered doctor or nurse practitioner. They should be accepted by your employer, school, insurance company, or travel partner. A medical certificate obtained through a properly conducted online assessment holds the same legal validity as one obtained in a physical clinic setting. To learn more about your rights as an employee, please visit www.fairwork.gov.au.

Yes, they are legal in Australia. They hold legal validity when issued by a registered Australian doctor or nurse through a legitimate platform like ours, which strictly adheres to government and medical authority regulations. The popularity of online doctor’s note or certificate services is steadily rising in Australia due to their convenience and affordability.

Yes, getting a doctor’s certificate online or a sick certificate online is secure when issued by an AHPRA registered doctor or nurse. Whether you get a single day or multiple-day medical certificate, all your information is kept confidential between you and Hola Health. Therefore, your health data remains safe and secure.

Several types of medical certificates can typically be obtained online, including:

  • Taking sick leave from work, school/ university
  • Taking a carer’s leave to take care of someone
  • Taking a stress leave
  • Taking a multi-day leave for medical concerns
  • Travel fitness certificates
  • Certificates for insurance claims

The most common reasons for requesting a sick or doctor’s certificate include taking sick leave from work or school. Additionally, a carer may obtain a carer’s certificate if someone in the family falls ill. People also submit these for insurance claims or as a fitness certificate for travel purposes. Some common conditions for which certificates are obtained include the common cold, fatigue, back pain, period pain, gastroenteritis, sore throat, and minor injuries, among others.

In Australia, doctors are generally discouraged issuing a backdated medical certificate as it is considered unethical and may have legal implications. Doctor’s certificates are intended to provide an accurate reflection of a patient’s health status at the time of consultation. Therefore, doctors are expected to issue certificates with the date of assessment to maintain integrity and accuracy.

Online doctors should be registered with the Australian Health Practitioner Regulation Agency (AHPRA) for them to be able to practice in Australia. Rest assured, every doctor on the Hola Health team is a licensed, registered, and fully insured practitioner situated in Australia, ensuring adherence to stringent clinical standards. Each document we provide will include the AHPRA registration number of the respective doctor, facilitating easy access to their registration details on the AHPRA website.

No, you do not need a Medicare card for a doctor’s certificate online.

In the context of an online doctor’s certificate, ‘multi-day’ typically refers to a medical certificate that covers a period of consecutive days rather than a single day. This indicates that the certificate is valid for a duration spanning more than one day, often to cover a prolonged absence from work, school, or other activities due to illness or injury. To get a multi-day certificate, you will need to have a telehealth doctor’s consultation to discuss the condition over a video call.

The timeframe to receive an online carer certificate can vary depending on several factors, including the platform used, the availability of healthcare professionals, and the urgency of your situation. Typically, when you consult with us, you can obtain the certificate for carer’s leave within 15 minutes from the time you fill out the questionnaire. However, it’s important to note that a doctor needs to validate the request against its clinical viability, and only after approval will the certificate be issued.

Medical certificates, whether obtained online or through in-person consultations, are legitimate legal documents. Certificates issued by telehealth doctors are widely accepted across Australia and are treated equally to certificates issued through in-person consultations. However, it’s possible that some employers, universities, and schools may have specific rules in their sick/leave policy guidelines that require an in-person appointment to have occurred. It’s advisable to check with the concerned institution for their leave policy guidelines.

Certificates issued by Hola Health come from Australian registered doctors and comply with the laws set out by the Australian Government. Any employer, university, or school should not have any issues accepting our sick certificates online. Additionally, we strictly adhere to patient confidentiality. Any information regarding your health or personal details is secured and will not be shared with your employer, university, or school.

The duration of coverage can vary based on your specific circumstances and the assessment by the healthcare provider. Typically, these certificates cover the necessary period determined by the healthcare professional, which may include a single day or multiple days depending on the severity and duration of your condition or caregiving responsibilities. During your consultation, it’s important to discuss your needs to ensure the certificate adequately addresses your situation.

In general, same-day certificates, whether for medical or carer purposes, are usually issued for one day. Multi-day certificates can be issued for up to 7 days from the day of the consultation.

Hola Health Doctors cannot provide medical clearance certificates for any reason.
Secure, Confidential & Convenient

Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles, to give you peace of mind when using our telehealth services.

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