Medical Certificate Online

Yes. Online medical certificates meet the same criteria as traditional GP medical certificates. They hold legal validity in Australia under the Fair Work Act 2009 when issued by a healthcare provider registered with the Australian Health Practitioner Regulation Agency (AHPRA). Hola online medical certificates are legit documents that are acceptable for sick or carer’s leave. Read the Australian Medical Association’s guidelines here.

Health practitioners, such as doctors, GPs, and medical practitioners registered with AHPRA (Australian Health Practitioner Regulation Agency), can issue a valid absence from work medical certificate online in Australia. Registration with AHPRA ensures that the medical practitioners have completed accredited training and hold high standards of healthcare in Australia.

Any medical certificate when approved and issued by an AHPRA-registered health practitioner, either online with Hola or via in-person consultation, is accepted. It meets all the requirements of the Fair Work Act 2009. However, some employers or universities might have specific policies regarding work sick leave. It’s always best to check their guidelines.

Hola Health is also happy to validate certificates for employers or institutions (that is, confirm that the certificate is real). All they need to do is contact support@hola.health, and we can chat to them for you.

More info on why Hola medical certificates accepted in Australian employers.

Yes, many workplaces require a medical leave certificate even for a single day of sick leave to approve your time off.

Under the Fair Work Act 2009, employers have the right to request evidence to support an employee’s need for leave. This evidence should be sufficient to convince a reasonable person of the need for the absence. While the Act does not specify a precise timeframe for providing evidence, it emphasises that it should be provided as soon as practically possible. This means that employees are expected to inform their employers promptly about their need for leave and provide supporting documentation in a timely manner.

With Hola Health, you can get it within minutes upon approval. It is fast and easy. It will be sent to the email address you provided during booking. Please double-check your email for any typos to ensure smooth delivery.

This includes access to after-hours doctors who can assist with urgent medical needs and issue medical certificate online quickly.

Hola Health online medical certificate services are privately billed (not bulk-billed). However, our single-day medical certificates are priced affordably than an in-person GP visit after a Medicare rebate.

Read more on: Can I get free medical certificate online?

No, Hola Health does not provide a backdated medical certificate online. In Australia, sick certificates are intended to provide an accurate reflection of a patient’s health status at the time of assessment. Therefore, doctors are expected to issue sick leave certificates with the date of assessment to maintain integrity and accuracy.

Here’s details on why backdated medical certificates are not allowed.

Yes. We are an award-winning telehealth service and use secure, encrypted platforms to protect your personal details. Hola Health is an Australian Digital Health Agency (ADHA) registered provider and adheres to strict privacy protocols set out by the Australian Privacy Principles.

A valid medical certificate online or work absence certificate, whether online or in-person, must contain – 

• Provider’s name and address 

• Patient’s name 

• Date of the consultation 

• Dates the patient is unfit for work. 
• Practitioner’s name & signature 
• Practitioner’s registration number
•  

No, it is not required to disclose a patient’s specific diagnosis on a medical certificate when issued online or via in-person consultation. To protect patients’ privacy, most certificates will state “unfit to work” with the accurate dates.

Usually up to 7 days if suitable. Anything longer generally requires a face-to-face appointment and further assessment. For medical certificate for 2-day or more days, a telehealth consultation is required.  

If you require a full consultation or medical advice after hours, our night doctors online are always available to help.