24/7 Telehealth Appointments. Anytime, Anywhere, Within 15 Minutes.
Trusted by over 250K Australians, we offer quick and convenient telehealth consultations, instant scripts online, medical certificates online, blood test referrals & more with registered online doctors & health practitioners.
Within 15 minutes, 24/7
100% online & secure
250k+ Aussie Customers
Highly Rated Telehealth Service
In need of a doctor's consultation? Book a telehealth appointment instantly.
Book an instant telehealth consultation with a registered Australian doctor and nurses from the comfort of your home within 15 minutes. Skip the clinic visits to request medical certificates, prescriptions, or referrals.
As simple as:
01
02
03
04
01
Choose appointment type & fill in details
02
Add payment details
03
Talk to your medical practitioner within 15 minutes
04
If approved, instantly receive your script, certificate or referral via SMS/emailChoose a telehealth service
Medical advice
$35
8 mins Consult$45
15 mins ConsultOnline medical certificate
$15.90
for single day certificateOnline script
$17.90
for a single script
Specialist referrals
$35
Mental health treatment plan
100% bulk billed
Online pharmacy delivery
$4.99
Delivery charge
Blood Tests / Pathology
Request pathology/ blood tests from anywhere in Australia. Approved referrals are sent via email. Available: 24/7
$35
Radiology & X-Rays
$35
What is telehealth?
Telehealth allows a patient to consult a doctor or healthcare provider remotely via video call or phone when a physical examination is unnecessary, and/or the patient is unable to present to a clinic in person. Hola Health provides telehealth via video calls and online requests.
How is patient information secured?
All data are encrypted at rest and in transit using enterprise-grade encryption protocols. All data are stored within Australia Data Centre who are conformant to ISO 27001 standards.
How does telehealth work?
Step 1: Choose your service
and fill in your details
Step 2: Add payment details
through our secure gateway.
Step 3: See a doctor within 15
minutes
Step 4: If approved, get
scripts via SMS, referrals or
certificates via email.
Talk to a doctor now and get your meds delivered straight to your door!
Visit the App Store (for iOS) or Google Play Store (for Android) to download the Hola Health App for free. Our experienced doctors are ready when you are.
We’re partnered with
In Need of a Doctor s Consultation? Book a Telehealth Appointment Instantly
Connect with a registered Australian doctor and nurses instantly from the comfort of your home within 15 minutes. Skip the clinic visit to request medical certificates, prescriptions, or referrals. Book an instant telehealth consultation with a qualified doctor online for assistance with medical certificates online, scripts, specialist referrals, blood tests, pathology requests, and radiology requests, all while adhering to strict Australian telehealth guidelines.
Forget the hassle of waiting for GP appointments or sitting in clinics for consultations. Our team of AHPRA registered telehealth doctors serves all suburbs across NSW, QLD, VIC, SA, WA, ACT, TAS, and NT, covering every state and territory in Australia. We pride ourselves on unmatched convenience and dedication to providing affordable healthcare instantly to everyone in Australia. Connect face-to-face through a video call with the first available online doctor, available every single day of the year. Whether you’re unable to see your regular GP, too unwell to leave your home, or simply seeking medical advice, we understand that booking appointments and traveling can be time-consuming. Our registered online doctors are available every day, every night, every weekend, and every public holiday.
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Frequently asked questions
What is Hola Health?
Trusted by 250,000 Australians, Hola Health is a premier 24/7 on-demand telehealth provider in Australia, dedicated to delivering quality healthcare accessible to all Australians within 15 minutes, 365 days a year. With our secure, online digital healthcare platform, you can consult Australian registered medical practitioners online for advice, online scripts, medical certificate online, and referrals. Speak to a mental health GP from the comfort of your home or enjoy online pharmacy delivery within 2 hours. Hola Health has transformed healthcare accessibility in Australia. Learn more about Hola Health and the team here.
Is Hola Health Safe?
Is Hola Health legit?
Yes, Hola Health is a legitimate health-tech business operating in Australia. Established in Perth in 2022 under the parent brand Packapill Pty Ltd, Hola Health exclusively collaborates with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA). Through partnerships with a diverse network of reputable doctors and healthcare providers nationwide, we ensure access to a comprehensive range of medical services and expertise. Additionally, our collaborations with pharmacies streamline medicine prescription deliveries, offering convenience directly to your doorstep. Hola Health is a conformant app registered with the Australian Government, ensuring that the online scripts provided are valid and legitimate. Our online medical certificates are signed by Australian GPs, affirming the trustworthiness of the doctor’s certificate.
Is Hola Health Australian?
Can I book a doctor’s appointment online?
Yes, you can consult registered Australian doctors within 15 minutes by booking telehealth appointments. This service operates round-the-clock, offering access to Australian GPs after-hours, at weekends, and even on public holidays. Receive 24/7 answers to your medical concerns and request services such as online scripts, medical certificates online, referrals, blood test requests, radiology requests, and more. Choose between a short consultation or a long consultation. Simply fill out an online form, provide payment details in our secure platform, and connect with a registered online doctor or health practitioner within 15 minutes for a telehealth consultation.
Additionally, with our Mental Health Care Plan, you can book appointments with mental health practitioners or clinical psychologists. These appointments are 100% Medicare bulk billed.
How do I request a medicine prescription online?
You can easily request a medicine prescription online through our secure platform. To access a Partner Practitioner who can potentially provide an online prescription, you’ll need to complete a brief telehealth consultation. This consultation is conducted with an Australian Partner Practitioner, and if deemed necessary by the Health Practitioner, a prescription can be issued within minutes. The online script will then be sent to your mobile number via SMS.
How do I request a medical certificate online?
To request a medical certificate online easily. Simply select the doctor’s certificate for work, school, university, or carer responsibilities. Fill out a brief online form detailing your medical condition, and our trained online doctor will review the information. If deemed necessary, they will issue a legitimate medical certificate online tailored to your needs.
Choose between a single-day medical certificate or multiple-days certificate (requesting doctor’s certificate for multiple days require a short telehealth consult).
Are Hola Health doctors' real doctors in Australia?
What happens to my medical records in telehealth appointments?
How does online pharmacy delivery work?
You can get medicine delivered within 2 hours from the comfort of your location or schedule a medicine delivery for a convenient time via our online Pharmacy Delivery service anywhere in Australia. You can upload a paper or an electronic script, fill in your details, select delivery and get medicines delivered at your doorstep.
Convenient healthcare for all Australians
Forget the hassle of waiting for GP appointments or sitting in clinics for consultations. Our team of AHPRA registered telehealth doctors serves all suburbs across NSW, QLD, VIC, SA, WA, ACT, TAS, and NT, covering every state and territory in Australia. We pride ourselves on unmatched convenience and dedication to providing affordable healthcare instantly to everyone in Australia. Connect face-to-face through a video call with the first available online doctor or nurse practitioner, available every single day of the year. Whether you’re unable to see your regular GP, too unwell to leave your home, or simply seeking medical advice, we understand that booking appointments and traveling can be time-consuming. Our registered online doctors are available every day, every night, every weekend, and every public holiday.
Be connected to a GP, FAST
Our team of AHPRA registered telehealth GPs and Nurse Practitioners are based all across Australia, giving you fast access to advice, referrals, scripts and medical certificates by connecting you with the first available medical practitioner no matter where you are.
Secure, confidential, convenient everyday healthcare
Hola Health ensures that your personal information remains private and confidential. We adhere to strict privacy protocols, as set out by the Australian Privacy Principles to give you peace of mind when using our telehealth services.
Access to medical advice when it suits you
A busy life shouldn’t hinder your health. With Hola Health, access qualified medical professionals online anytime, from anywhere. Be connected to a doctor or nurse practitioner within 15 minutes, whether you’re using your phone, desktop, or tablet 24 hours a day.
Accessible healthcare
Hola Health believes that convenient, accessible healthcare should be available to everyone, no matter your location, schedule, or accessibility needs. We are committed to providing inclusive healthcare to everyone in Australia.
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