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Carer’s Certificate Online
Need to take care of your loved one? Request a valid carer’s leave certificate certified by AHPRA-registered practitioners. Widely accepted and can be easily verified with Hola. Available typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability), 24/7.
Reliable carer's certificate, sorted from home
Single-Day Carer's Certificate Online
From $16.90 
Multi-Day Carers Leave Certificate
From $39
4+ on Google & Trustpilot · 4,400+ reviews 
4+ on Google & Trustpilot · 4,400+ reviews 
Why choose Hola for an online carer’s certificate?
Top Rated
100+ AHPRA
Registered Practitioners
24/7
service, all 365 days
ADHA
Registered platform
ISO 27001
Data security
Your Data Safe
APP & ADHA compliant
Medically reviewed by Dr. Nelson Lau, MBBS FRACGP. Last updated & reviewed on 8 Sep 2026.
Benefits of Carer’s Certificate Online with Hola Health
Legit & Online
Issued only by AHPRA-registered medical practitioners complying with the Australian guidelines set by government bodies. Available even in rural Australia!
Valid in Australia
Legally valid under the Fair Work Act 2009 when issued by an AHPRA-registered practitioner, supporting your leave of absence.
Widely Accepted
Meeting the standards required by Australian workplaces, your certificate is easy to download and share upon approval.
Your Privacy Protected
Your data is safe under the Australian Privacy Principles. Each carer leave certificate issued has the provider’s AHPRA number, making it valid.
How to Get a Carers Certificate in 3 Easy Steps
1. Request your certificate
Complete a quick questionnaire in our secure online form, it usually takes minutes.
3. Get your medical certificate
If approved, your certificate is emailed to you in minutes.
1. Request your certificate
Complete a quick questionnaire in our secure online form, it usually takes minutes.
3. Get your medical certificate
If approved, your certificate is emailed to you in minutes.
WHAT TO EXPECT
Instant support from home
You can obtain a multi-day carer leave certificate via a telehealth online consult. - There is no hidden fee or booking fee.
- The carer certificate can be verified by the employers easily. They can email Hola support at support@hola.health
- If your family member needs immediate medical advice at night, you can also consult an after-hours doctor.
- You do not need a Medicare card.
- Call triple zero (000) for an emergency.
Carer's Leave Certificate FAQs
What is a carer’s leave certificate?
Why do I need a certificate for carer's leave?
- Employment requirement – employers in Australia have the right to request a carer’s leave certificate as evidence for carer’s leave. It is not mandatory by law, but is commonly required.
- Proof of care – The certificate validates your leave and is proof you need to provide at workplaces.
- Paid leave – Employers are generally obligated to pay for carers’ leave when a valid certificate is provided.
For comprehensive information about employment law, follow the link to: www.fairwork.gov.au
Who can get a carer's leave certificate?
Do casuals need carer’s leave certificates?
Can Hola Health backdate my medical certificate for carer’s leave?
Can employers reject an online carer certificate?
Is carer's leave different to sick leave in Australia?
Yes, carer’s leave and sick leave are different to each other.
- Sick leave, also known as personal leave or sick days, is intended to provide employees with paid time off when they are unable to work due to their own illness, injury, or medical emergency.
- Carer’s leave, also referred to as carer’s responsibilities leave, is designed to allow employees to take time off work to provide care or support to a member of their immediate family or household who is ill, injured, or experiencing an emergency.
Can anyone request a sick leave or carer’s leave certificate?
Is an online doctor’s certificate for carers safe and secure?
Obtaining an online medical certificate for a carer’s leave from a reputable service like Hola Health is safe and secure. We prioritise patient confidentiality and use robust security measures to protect your information. This includes encrypting data transmission and storage. Hola Health is an Australian Digital Health Agency (ADHA) registered provider and follows Australian Privacy Principles. All while being affordable.
What types of payment methods are accepted?
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Very quick, easy and efficient
Super fast appointment and very efficient service. First time using and was more than impressed. Have told all my friends and will definitely use again.
It’s my first time for this consult and surprisingly very easy. I registered, booked and the doctor called in a minute. So easy. Highly recommended.
I have used this service several times and it is excellent every time. Such a useful and valuable service!!
CONVENIENCE. AUTHENTICITY. AUSTRALIA-WIDE
Hola makes it painless
“We provide valid Australian medical certificates to support you in caring for your loved one. We understand that when a family member is sick, the last thing on your mind is getting a medical certificate. Our practitioners aim to review certificate requests typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability) of booking. Where a carer’s leave certificate is clinically appropriate following assessment, it is issued electronically so you can focus on what matters.”
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- Experience healthcare, uninterrupted.
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