Instant Scripts Online

An instant script is like getting a regular prescription from your doctor, but it’s done through the internet. It’s a digital document made by a licensed Australian healthcare provider. With an  online prescription , you can get your medicine from a pharmacy without needing a paper prescription. After you fill in your details and have a short video consult with an online doctor or a nurse practitioner, your prescription will be sent to your phone as an eScript.

Yes! Hola instant scripts online are the digital version of paper prescriptions. They follow the same regulations, making them a safe and convenient alternative for getting the medication you need.

If you need a new script, consult with an AHPRA-registered doctor anytime to discuss your request.

Yes, with Hola Health, you can access bulk billing* doctor consults for script refills during select hours daily:

• Weekdays & Saturdays: 6 pm – 7:30 am
• Sundays & Public Holidays: 24 hours

For the rest of the hours, the service is available with private pay. You’ll need a valid Medicare card for all bulk-billed telehealth consults.

Bulk billing at Hola Health is applied automatically if you’re eligible. Just enter your Medicare details when booking. If you qualify, Hola will process the claim for you—there’s no upfront payment needed, and the Medicare rebate goes directly to Hola.

Your prescription arrives as a digital token (a unique QR code) via SMS and email. Take your phone to any local pharmacy, and the pharmacist will scan the code on your screen to dispense your medicine. Alternatively, you can choose our partner chemist delivery service during checkout to have your medication delivered straight to your door on the same day. 

It’s important to note that not all medications can be ordered online. The decision to prescribe medication depends on the consulting health practitioner’s assessment of your condition. While many medications can be prescribed online, some, such as sedatives or certain controlled medicines, may not be issued.

If our medical practitioner agrees to issue the instant script online, you should receive it via SMS or email within minutes. In case you haven’t received it, you can contact our support team at support@hola.health and raise a query. We will get back to you at the earliest and ensure your prescription is delivered.

If you receive script that you believe is incorrect, it’s essential to address the issue promptly. Reach out to Hola Health Support promptly at support@hola.health and raise a concern along with your appointment details. Our support team will resolve the issue and get the right script to you if suggested by the medical practitioner.

If your pharmacist informs you of a shortage in your prescribed medication, the pharmacist might be able to suggest a medicine from a different brand that has the same composition. You can also check our online pharmacy delivery to see if the medicine is available and order directly online.

Yes, all our telehealth doctor or medical practitioner are real and AHPRA-licensed. This means you get advice from professionals meeting the same high standards as doctors in physical clinics. You will get scripts online instead of a paper prescription and that’s the only difference.

Yes, you can use scripts online in NSW, QLD, VIC, SA, ACT, WA, NT and across most of the pharmacies in all Australian states & territories. The pharmacies are equipped to dispense medicines using electronic prescriptions. The prescription token will be directly sent to you via SMS or mobile which you can then use to get your medicines from anywhere in Australia.

At Hola, we make it easy to get 100% bulk-billed* prescriptions instantly and have medications delivered from our 200+ partner pharmacies across Australia. Whether you’re in the middle of the CBD or the heart of rural Australia, you can request an instantscript 24/7 from the comfort of your own home every day, including public holidays, after-hours and on weekends.

• Valid script instantly – Each script, when issued by an AHPRA-registered practitioner after a consultation, is valid in Australia. These are easily downloadable and have a QR code for easy scanning at any local chemist.
• Trust & transparency – All Hola medical practitioners have a minimum of 5 years of clinical experience in Australia. Each new or repeat script (if approved) is signed, certified and has the verified provider’s number.
• Reliability – We ensure patients’ confidentiality by adhering to strict privacy protocols, as set out by the Australian Privacy Principles and the Australian Digital Health Agency (ADHA).
• 200+ Registered pharmacies – Our partnership with registered Australian pharmacies guarantees seamless access to healthcare whenever and wherever you require it.

We can provide is a single refill of a prescription (one month supply) for the medication you are already taking without repeats.