24/7 Telehealth Appointments. Anytime, Anywhere, Within 15 Minutes.

Trusted by over 250K Australians, we offer quick and convenient telehealth consultations, instant scripts online, medical certificates online, blood test referrals & more with registered online doctors & health practitioners.

Telehealth Doctors

From $35

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Medical Certificates

From $15.90

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Online Prescription

From $17.90

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Pharmacy Delivery

For $4.99

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Trusted by over 250K Australians, we offer quick and convenient telehealth consultations, instant scripts online, medical certificates online, blood test referrals & more with registered online doctors & health practitioners.

Registered Australian General Practitioners

Within 15 minutes, 24/7

100% online & secure

250k+ Aussie Customers

Over 500k+ Transactions

Highly Rated Telehealth Service

Need a doctor's consultation? Book a telehealth appointment instantly.

Book an instant telehealth consultation with a registered Australian doctor and nurse practitioner from the comfort of your home within 15 minutes. Skip the clinic visits to request medical certificates, prescriptions, or referrals.

As simple as:

Choose appointment type & fill in details

Add payment details

Talk to your medical practitioner within 15 minutes

If approved, instantly receive your script, certificate or referral via SMS/email

Choose appointment type & fill in details

Add payment details

Talk to your medical practitioner within 15 minutes

If approved, instantly receive your script, certificate or referral via SMS/email

Choose a telehealth service

Medical advice

Speak with a registered Australian health practitioner within 15 minutes via video consult. Available: 24/7

$35

8 mins Consult

$45

15 mins Consult

Online medical certificate

Request a medical certificate online for work, university, school, or carer. Your single or multi-day certificate will be sent via email within 15 minutes upon approval. Available: 24/7.

$15.90

for a single-day certificate

Online script

Request a new or renew your repeat medication prescriptions online. If approved, online scripts are sent via SMS within 15 minutes. Available: 24/7

$17.90

for a single script

Specialist referrals

Consult an AHPRA-accredited telehealth doctor about your specialist referral needs. Available: 24/7

$35

Up to 8 mins consult

Mental health treatment plan

Fully bulk billed ($0) for Medicare card holders. A $63 hold is placed on your credit card & refunded post-consultation.

100% bulk billed

20 mins consult

Online pharmacy delivery

Medicine delivery from your local pharmacy within 2 hours. Order for yourself & your family. Get reminders & manage your refills.

$4.99

Delivery charge

Blood Tests / Pathology

Request pathology / blood tests from anywhere in Australia. Approved referrals are sent via email. Available: 24/7

$35

8 mins consult

Radiology & X-Rays

Request referrals to X-rays, radiology and more. Approved referrals sent via email instantly. Available: 24/7

$35

8 mins consult

Talk to a doctor now and get your meds delivered straight to your door!

Visit the App Store (for iOS) or Google Play Store (for Android) to download the Hola Health App for free. Our experienced doctors are ready when you are.

We’re partnered with

What our users say

I went to bed with a migraine and woke up to it and nausea and did not feel like driving to see my Dr for a certificate. Great service at a lower price than my Dr who no longer bulk bills and I could stay in bed and continue to recover.

Great to see a Health Care provider who understand the frustrations in trying to secure a local GP appointment. Sometimes it is just a medical certificate needed for a minor ailment to satisfy employers when it is unnecessary to tie up a doctors appointment when a 1 day recovery is all that is needed for a minor ailment. Easy site to use and quick in responding. Also cheaper than the gap we pay at our regular doctors! Highly recommend.

As somone with a chronic Illness and also has had a kidney transplant I’m grateful for these services so I can get things actioned as I need. It’s important to have supportive services to best manage your illnesses and care. And it’s not always easy to get into a doctors surgery.

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Frequently asked questions

What is Hola Health?

Trusted by 250,000 Australians, Hola Health is a premier 24/7 on-demand telehealth provider in Australia, dedicated to delivering quality healthcare accessible to all Australians within 15 minutes, 365 days a year. With our secure, online digital healthcare platform, you can consult Australian registered medical practitioners online for advice, online scripts, medical certificate online, and referrals. Speak to a mental health GP from the comfort of your home or enjoy online pharmacy delivery within 2 hours. Hola Health has transformed healthcare accessibility in Australia. Learn more about Hola Health and the team here.

Is Hola Health safe?

Absolutely! Hola Health ensures the utmost safety and security for all your medical needs. Our platform connects you with accredited medical practitioners approved by the Australian Health Practitioner Regulation Agency (AHPRA). Whether you require telehealth appointments, referrals, online scripts, or doctor’s certificates online, rest assured that you’re in capable hands. We prioritise the privacy of your data. All patient information is stored on highly secure, encrypted servers hosted in Australia. These servers operate on Australian IRAP certified infrastructure, provided by AWS Sydney. This means that your sensitive data remains protected at all times. To further safeguard your privacy, both patient and user data are encrypted using enterprise-grade encryption protocols, both at rest and in transit. This ensures that your information remains confidential throughout every interaction with our secure platform. You can trust Hola Health for a secure, reliable, and confidential telehealth experience from anywhere in Australia.

Is Hola Health legit?

Yes, Hola Health is a legitimate health-tech business operating in Australia. Established in Perth in 2022 under the parent brand Packapill Pty Ltd, Hola Health exclusively collaborates with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA). Through partnerships with a diverse network of reputable doctors and healthcare providers nationwide, we ensure access to a comprehensive range of medical services and expertise. Additionally, our collaborations with pharmacies streamline medicine prescription deliveries, offering convenience directly to your doorstep. Hola Health is a conformant app registered with the Australian Government, ensuring that the online scripts provided are valid and legitimate. Our online medical certificates are signed by Australian GPs, affirming the trustworthiness of the doctor’s certificate.

Is Hola Health Australian?

Yes, Hola Health is proudly Australian-owned and operated, with its inception in Perth in 2022 under Packapill Pty Ltd. We exclusively collaborate with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA), ensuring the highest standards of care for our patients. Recognized for our outstanding performance, we have earned a prestigious spot on the Australian Financial Review’s Fast Starters list. Through innovative telehealth solutions, we are transforming healthcare accessibility, providing timely and top-quality medical and telehealth services to communities across Australia. With strategic partnerships in place, including collaborations with HealthEngine, MedAdvisor, and Terry White Chemmart, Hola Health is expanding its reach and impact. Furthermore, our presence on online pharmacy marketplaces like Uber Eats and DoorDash underscores our commitment to making healthcare more convenient and accessible than ever before.

Can I book a doctor’s appointment online?

Yes, you can consult registered Australian doctors within 15 minutes by booking telehealth appointments. This service operates round-the-clock, offering access to Australian GPs after-hours, at weekends, and even on public holidays. Receive 24/7 answers to your medical concerns and request services such as online scripts, medical certificates online, referrals, blood test requests, radiology requests, and more. Choose between a short consultation or a long consultation. Simply fill out an online form, provide payment details in our secure platform, and connect with a registered online doctor or health practitioner within 15 minutes for a telehealth consultation.

Additionally, with our Mental Health Care Plan, you can book appointments with mental health practitioners or clinical psychologists. These appointments are 100% Medicare bulk billed.

How do I request a medicine prescription online?

You can easily request a medicine prescription online through our secure platform. To access a Partner Practitioner who can potentially provide an online prescription, you’ll need to complete a brief telehealth consultation. This consultation is conducted with an Australian Partner Practitioner, and if deemed necessary by the Health Practitioner, a prescription can be issued within minutes. The online script will then be sent to your mobile number via SMS.

How do I request a medical certificate online?

To request a medical certificate online easily. Simply select the doctor’s certificate for work, school, university, or carer responsibilities. Fill out a brief online form detailing your medical condition, and our trained online doctor will review the information. If deemed necessary, they will issue a legitimate medical certificate online tailored to your needs.

Choose between a single-day medical certificate or multiple-days certificate (requesting doctor’s certificate for multiple days require a short telehealth consult).

Are Hola Health doctors' real doctors in Australia?

Yes, Hola Health doctors are real Australian doctors who are registered with Australian Health Practitioners Regulation Agency. This means they have undergone the necessary training and meet the professional standards required to practice medicine in Australia. We ensure that all medical practitioners on our platform are accredited and qualified to provide healthcare services to patients.

What happens to my medical records in telehealth appointments?

Our telehealth services prioritise your peace of mind. From the moment you connect with us, you can trust that your information is handled with the highest standards of privacy and security. We employ robust protocols and encryption measures to safeguard your data throughout every interaction. At Hola Health, safeguarding your data is paramount. All data are encrypted at rest and in transit using enterprise-grade encryption protocols. All data are stored within Australia Data Centre who are conformant to ISO 27001 standards. Rest assured, we spare no effort in ensuring the confidentiality and safety of your data throughout your telehealth experience.

How does online pharmacy delivery work?

You can get medicine delivered within 2 hours from the comfort of your location or schedule a medicine delivery for a convenient time via our online Pharmacy Delivery service anywhere in Australia. You can upload a paper or an electronic script, fill in your details, select delivery and get medicines delivered at your doorstep.

What is telehealth?

Telehealth allows a patient to consult a doctor or healthcare provider remotely via video call or phone when a physical examination is unnecessary, and/or the patient is unable to present to a clinic in person. Hola Health provides telehealth via video calls and online requests.

How is patient information secured?

All data are encrypted at rest and in transit using enterprise-grade encryption protocols. All data are stored within Australia Data Centre who are conformant to ISO 27001 standards.

Convenient healthcare for all Australians

Forget the hassle of waiting for GP appointments or sitting in clinics for consultations. Our team of AHPRA registered telehealth doctors serves all suburbs across NSW, QLD, VIC, SA, WA, ACT, TAS, and NT, covering every state and territory in Australia. We pride ourselves on unmatched convenience and dedication to providing affordable healthcare instantly to everyone in Australia. Connect face-to-face through a video call with the first available online doctor or nurse practitioner, available every single day of the year. Whether you’re unable to see your regular GP, too unwell to leave your home, or simply seeking medical advice, we understand that booking appointments and traveling can be time-consuming. Our registered online doctors are available every day, every night, every weekend, and every public holiday.

Approved by Australian Digital Health Agency

Developed in consultation with doctors, Hola Health prioritises your privacy and is conformant by ADHA. Our telehealth services ensure the confidentiality of your personal information and the secure software stores your data on encrypted servers within Australia.

Experienced & Australian-registered online doctors

All our doctors & nurse practitioners are fully qualified and registered with the Australian Health Practitioner Regulation Agency (AHPRA). Access licensed online doctors in Australia, within minutes.

Telehealth & healthcare on-demand: Day & night, year-round

Take control of your everyday health with Hola Health’s telehealth consults, day or night. Receive an online prescription via SMS, medical certificates online via email, or order prescription medication delivered straight to you. Speak to a dr online for medical advice, pathology & radiology referrals.

GP consultations within 15 minutes - Fast & convenient

Book a telehealth appointment within 15 minutes, available 24 hours a day, 365 days a year. Our service is accessible even on public holidays and long weekends. Offering instant consults in all suburbs across NSW, QLD, VIC, WA, SA, ACT, TAS, and NT, connect with a real Australian doctor anytime & from anywhere.