How long until I receive my pathology test results?

Most pathology results arrive within 3 to 7 working days.

Typical Wait Times

• COVID-19 PCR tests: 24–48 hours
• STI tests: 2–4 days
• General blood tests: 2–5 days
• Iron & vitamin levels: 3–5 days

What happens if there is a delay?

• We follow up: If it has been more than 7 days since you visited the lab, please let us know.
• What to tell us: Send the name and location of the lab you visited to our support team. We are happy to contact the laboratory to find your results for you.

Tip: To avoid delays, ensure you use the same email address you used for your booking.

Email template for you

Copy and paste the following template into your email, fill in the details and send us at support@hola.health:

Hi team,

Requesting follow-up on my pathology results. Please confirm if my results are available.

My name:

Phone number:

Email:

Suburb:

Lab name: 

Suburb of lab: 

Date attended: 

Thank you.

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