Accessing a telehealth appointment is a simple and quick process. To book an appointment with a health practitioner, you can simply open our telehealth consultations  page and click on “see a doctor now”. Here is a step-by-step guide to booking a virtual doctor’s appointment:

• Choose the consultation type
• Fill in your details and make payment via our secure payment gateway
• Speak to an AHPRA-accredited practitioner within 15 minutes
• If warranted, receive instant scripts via SMS and medical certificates online or online referrals via email.

Yes, you can discuss any sexual health-related concerns such as contraception, premature ejaculation, erectile dysfunction, STIs and more during your online doctor’s appointment. The health practitioner will ask questions about your symptoms, discuss your concerns and give you medical advice and follow-up care. If your situation  demands, an online script or an online medical certificate will be issued by your virtual doctor. If further investigation is necessary, they might issue an online referral such as a specialist referral or a blood test referral.

Yes, you can discuss your mental health concerns in your online GP appointment. The medical practitioner will discuss your symptoms and medical history and give you medical advice as well as instructions on follow-up care. If deemed necessary, they could issue a stress leave certificate or medication through online prescriptions. You can also alternatively book a 100% fully bulk-billed mental health assessment and seek a mental health care plan from our AHPRA-accredited health practitioners.

Hola Health provides 24/7 telehealth consultations making it convenient to see an after-hours GP online, during weekends or on public holidays. Be assured of speaking to a qualified doctor or health practitioner within minutes at any time of the day, regardless of your location.