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Can a telehealth doctor issue a medical certificate for severe seasonal allergies or hay fever with Hola?

Dr Nelson Lau

Medically reviewed by Dr Nelson Lau

MBBS FRACGP, General Practitioner, 30+ Years of Experience

Updated in July 2026

Yes, if clinically appropriate. Severe hay fever (allergic rhinitis) can significantly affect your daily life. Many people experience brain fog, fatigue, and sinus pressure, making it difficult to carry out everyday activities.  

Hola Health’s online doctors or nurse practitioners can assess your symptoms via telehealth and, where clinically appropriate, issue a same-day sick certificate online.  

Are severe allergies a valid reason for taking personal leave in Australia? 

Yes. Under the Fair Work Act, if an illness prevents you from doing your work effectively, it’s a valid reason for sick leave. Online medical certificates from Hola Health’s AHPRA-registered doctors or nurse practitioners are valid under the Fair Work Act 2009. 

How fast can I get my online Dr certificate for allergies? 

Once your sick certificate is approved, it’s sent directly to your phone or email. It usually takes a few minutes. This allows you to rest at home and reduce your exposure to outdoor allergens.  

Get an online medical certificate for allergy symptoms within minutes, 24/7 (upon approval). 

Note: Telehealth is not suitable for medical emergencies. If you experience chest pain, severe shortness of breath, or a persistent high fever, call 000 or go to your nearest emergency department immediately. 


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