Fraud Blocker Get 20% off. Download the app now. Skip to content
  • Doctors online now. For emergency, call 000.
Hola_logo
  • Telehealth
    • Telehealth Appointment
    • Online Doctor
    • Specialist Referral
    • Blood Test Referral
    • Radiology Test Referral
    • After-hours doctor
    • Weight Loss
  • Medical Certificate
    • Online medical certificate
    • Student medical certificate
    • Carer’s leave certificate
    • Mental health certificate
    • Multi-day certificate
  • Online Scripts
  • Chemist Delivery
  • Bulk Billed
  • Telehealth
    • Telehealth Appointment
    • Online Doctor
    • Specialist Referral
    • Blood Test Referral
    • Radiology Test Referral
    • After-hours doctor
    • Weight Loss
  • Medical Certificate
    • Online medical certificate
    • Student medical certificate
    • Carer’s leave certificate
    • Mental health certificate
    • Multi-day certificate
  • Online Scripts
  • Chemist Delivery
  • Bulk Billed
See a doctor now
See a doctor now
See a doctor now
See a doctor now
Request a certificate
Request a script
Book an appointment
Hola_logo
Download App
Download App
  • Telehealth
    • Telehealth Appointment
    • Online Doctor
    • Specialist Referral
    • Blood Test Referral
    • Radiology Test Referral
    • After-hours doctor
    • Weight Loss
  • Medical Certificate
    • Online medical certificate
    • Student medical certificate
    • Carer’s leave certificate
    • Mental health certificate
    • Multi-day certificate
  • Online Scripts
  • Chemist Delivery
  • Bulk Billed
  • Telehealth
    • Telehealth Appointment
    • Online Doctor
    • Specialist Referral
    • Blood Test Referral
    • Radiology Test Referral
    • After-hours doctor
    • Weight Loss
  • Medical Certificate
    • Online medical certificate
    • Student medical certificate
    • Carer’s leave certificate
    • Mental health certificate
    • Multi-day certificate
  • Online Scripts
  • Chemist Delivery
  • Bulk Billed
Official Partner of Cricket Australiacricket-bat

Contents


Home Health Info Mental Health

Where do I start seeking help for mental health in Australia?

Reviewed by: Amira Shah Written by: Editorial staff
Updated on 25 September 2026
Where do I start seeking help for mental health in Australia?

Summarise with AI:

X icon ChatGpt
X icon Google AI Mode
X icon Perplexity
X icon Claude

This blog is for educational purposes only and does not replace professional medical advice or diagnosis. If you have health concerns, consult an AHPRA-registered telehealth doctor or request a medical certificate online if clinically appropriate. Please note: Hola Health does not currently offer Mental Health Care Plans.


Overview

Mental health, the foundation of a well-balanced life should be given utmost importance in our daily activity. In this fast-paced world, we undergo extreme stress in our professional or personal lives. Addiction to scrolling, social media, seeking constant peer validation, and comparing ourselves to their fabulous lifestyles became the new normal.   Navigating mental health can be overwhelming but understanding where to start will help. Whether you are experiencing workplace stress, Post-Traumatic Stress Disorder (PTSD), post-natal depression, or any other mental health challenge, Australia has a plethora of services to help you on your path to recovery.  

Mental health landscape in Australia

Australia with its diverse population and geological landscape, often leads to the high prevalence of mental health issues. Some of the factors contributing to this are: 

  • Australian location and geography: Many people in Australia live in rural or remote areas. They tend to undergo social isolation and limited access to mental support. With Indigenous populations facing mental health crises, It’s worth noting that urban areas also face significant challenges, including high stress and mental health issues related to the fast-paced lifestyle. 
  • Natural disasters: Australia is prone to bushfires, floods, and other such natural disasters which leave a lasting impact on the mental health of people who experience them. It’s important to acknowledge the role of community support and disaster recovery services in mitigating these effects. 
  • Substance abuse and the stigma surrounding mental health can make problems worse and make it harder for people to seek the help they need. 

According to the Australian Institute of Health and Welfare (AIHW), 43% of Australians have experienced a mental health disorder at some point in their life. Current data indicates a rising trend in mental health challenges, partly due to increased awareness and reporting. Here are some more statistics on the mental health issues rampant in Australia: 

  • The most common mental health in Australia in the past 12 months are anxiety disorders, mood disorders such as depression, bipolar disorder, and substance abuse disorder.  
  • 1 in 7 children or adolescents experienced a mental health disorder 

Can a virtual doctor’s appointment help in addressing mental health concerns?

Yes, a telehealth doctor’s appointment will help deal with the stigma of mental health faced by patients. Telehealth is paving the way for on-demand healthcare in Australia. Connecting with a doctor online at the click of a button seems to attract most Australians who want instant access to various health services such as online sick certificate, online doctor consultations, referrals online, pharmacy online, online prescription, and more. Telehealth provides 24/7 access to online doctors ensuring help is available when required.   Virtual mental health consultations can be booked easily from any reputed telehealth platform.

Urgent mental health helplines and support organisations in Australia

Mental health strategy in Australia is guided by the National Mental Health Strategy which was first released in 1992. This plan seeks to establish a national approach to mental health in Australia. It gives preference to regional planning, suicide prevention, improving the mental health of Indigenous tribes, reducing stigma through educating patients, and coordinated treatment for people with severe mental description.  Here’s a summary of each mental health organisation in Australia: 

  • Mental health Australia: Focuses on reducing stigma and educating the public about mental depression. 
  • WayAhead – Mental Health Association NSW: Promotes mental health education and a stigma-free society in NSW. 
  • Sane Australia: Provides online support and resources for mental health awareness and assistance. Call 1800 18 7263.
  • Beyond Blue: A well-known non-profit aiming to increase awareness and support for depression and anxiety. Call 1300 22 4636. 
  • Head to Health: An Australian Government website providing digital mental health resources. Call 1800 595 212. 
  • Black Dog Institute: Focuses on research and treatment for depression and other mental health disorders. 
  • Headspace: Provides mental health services for young people aged 12-25, including support for substance abuse. 
  • Lifeline: Offers 24/7 crisis support and suicide prevention services. Call 13 11 14. 
  • Open Minds: Offers personalised mental health services to help individuals achieve recovery. 
  • Healing Foundation: Supports Aboriginal and Torres Strait Islander communities in healing from trauma. 
  • Suicide Call Back Service — for anyone thinking about suicide, call 1300 659 467. 
  • Qlife — For mental health issues related to their sexuality or gender identity (LGBTIQA+), call 1800 184 527. 

Seeking help for mental health in Australia is a courageous step. Whether you start by talking to someone you trust, visiting your GP, or reaching out to a support service, know that you’re not alone. Australia’s mental health system is designed to support you at every stage of your journey, offering a wide range of resources tailored to your needs. Remember, taking the first step is often the hardest, but it’s also the most important. Your mental health matters and help is available. 



Authors

Editorial staff

Editorial staff

The Hola Health Editorial Team consists of experienced health writers who work alongside AHPRA-registered practitioners to deliver trustworthy, evidence-based, and medically reviewed healthcare information.


Medically reviewed by

Amira Shah

Amira Shah

Master’s in Counselling Psychology, Psychotherapist & Counsellor

8+ Years of Experience

Amira Shah is a trauma-informed psychotherapist with over a decade of experience in supporting women through complex mental health challenges. She holds a Master’s in Counselling Psychology and has worked extensively at a women’s centre, offering therapy to survivors of physical abuse, sexual assault, PTSD, and human trafficking. Amy owns her practice, Empathetic Counselling & Psychotherapy (ECP), and is committed to continuing her support for women.


Disclaimer

This blog is for general informational purposes only and does not indicate that Hola Health provides all treatments or preventive measures mentioned. It is not intended to be a substitute for professional medical advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition. For emergencies please immediately contact 000. Any medical topics discussed are intended to educate, not to imply availability through Hola Health.

Note: At Hola Health, we're committed to offering trustworthy, accurate and up-to-date health information. Our Editorial Process entails thorough research, fact- checking, and medical review by doctors in diverse health fields, including medical practitioners, doctors, and psychotherapists based in Australia. We take guidance from qualified Australian doctors. We prioritise primary sources and avoid tertiary references wherever possible.

See a Aussie GP online, available 24/7

Download the app today.

Download on the App Store Get it on Google Play
Share
Facebook icon
Facebook
X icon
X
Copy link icon
Copy to Link
Link copied to clipboard!

Related blogs
How to Stop Overthinking? Easy Tips From Experts
How to Stop Overthinking? Easy Tips From Experts
Depression
Navigating the Depths of Depression: Understanding, Coping, and Seeking Help
How emotional suppression affect your body  
How emotional suppression affects your body  
Feeling empty & lost inside
Feeling empty & lost inside: What it means?  
Causes and effects of elderly social isolation 
Causes and effects of elderly social isolation 

*Hola Health offers telehealth consults across Australia. Bulk billing is available for eligible patients with a valid Medicare card for after-hours urgent care and script refill consultations (if clinically appropriate) during designated periods only: 11pm to 6:45am, 7 days a week. Private fees apply for all other consultations and service types. After-hours telehealth is designed for urgent but non-life-threatening conditions when your regular GP or clinic is closed. It is not a substitute for emergency care. For life-threatening emergencies — including chest pain, difficulty breathing, stroke symptoms, severe injury, or any condition where delay could be dangerous — call 000 immediately. Our wait time is based on typical wait times and may vary depending on demand and availability.

hola-logo

Head office: 9 The Esplanade, Perth Western Australia 6000
ABN 62 634 507 949 

We operate nationally
QLD, NSW, ACT, VIC, SA, WA, NT, TAS

Email: support@hola.health
Facebook Linkedin Instagram Youtube
Head office: 9 The Esplanade, Perth Western Australia 6000
ABN 62 634 507 949
We operate nationally
QLD, NSW, ACT, VIC, SA, WA, NT, TAS
Email: support@hola.health
JAS ANZ Basic logo
fast-starters-logo
100-fast-logo
COMPANY
  • About Us
  • For Doctors
  • For Nurse Practitioners
  • For Pharmacies
  • For Business
  • Meet our Doctors
  • Community
  • Contact Us
  • Glossary
  • Explore on Google
HELPFUL LINKS
  • FAQs
  • Health News
  • All Conditions
  • Telehealth Pricing
  • Privacy
  • Terms of use
  • Explore on Google
  • Bushfire support
  • Clinical Safety
  • Editorial Policy
  • Hola Insights
TELEHEALTH SERVICES
  • Telehealth Appointment
  • Medical Certificate Online
  • Online Prescription
  • Referral Letter
  • Bulk-billing doctor
  • After-hours doctors
  • Urgent Care Online
  • Instant scripts
  • Weight Loss
HELPFUL LINKS
  • FAQs
  • Health News
  • All Conditions
  • Health Calculators
  • Telehealth Pricing
  • Privacy
  • Terms of use
  • Bushfire support
  • Clinical Safety
  • Editorial Policy
  • Hola Insights
Google_app
App_store

© Hola Health, a brand of Packapill Pty Ltd

For emergency, call 000.

Acknowledgement of Country

We acknowledge the Traditional Custodians of the land on which we operate and honour their enduring connection to land, waters, and culture. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Acknowledgement of Country

We acknowledge the Traditional Custodians of the land on which we operate and honour their enduring connection to land, waters, and culture. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Hola Logo

TAKE 20% OFF FIRST ORDER

Download the app & use code APP20 at checkout

OPEN