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Telehealth consultations for travelling Australians: A guide 

Reviewed by: Dr Nelson Lau Written by: Editorial staff
Updated on 17 September 2026
Telehealth consultations for travelling Australians: A guide 
Telehealth consultations for travelling Australians: A guide 

Contents


Telehealth consultations for travelling Australians: A guide 

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This blog is for educational purposes only and does not replace professional medical advice or diagnosis. If you have health concerns, consult an AHPRA-registered telehealth doctor or request a medical certificate online if clinically appropriate. Please note: Hola Health does not currently offer Mental Health Care Plans.


In today’s digital age, healthcare is no longer limited to a clinic. For Australians who enjoy travelling, telehealth consultations are a convenient service, offering online access to medical guidance and assistance no matter where they are in Australia. The online doctors can help you heal and work on your health condition, provide medical guidelines, scripts or referrals if needed and an sick medical certificate if time off is needed.  Capterra surveyed more than 1,000 Aussies who have had a doctor’s appointment within the last 12 months. They wanted to understand the benefits and challenges patients may have faced if they did experience remote healthcare and whether they would want to use it again in a post-pandemic world. They conducted an online survey in April 2021. Of the total respondents, we were able to identify 1,008 Australians who adhered to the following criteria:
  • Resident of Australia
  • Over 18 years of age
  • Had a healthcare appointment within the last 12 months
  • Visits the doctor at least once a year.
Benefits of telehealth for travelling Australians

Benefits of telehealth for travelling Australians

Telehealth services provide an efficient healthcare option for Australians on the move. 
  1. Accessibility: Individuals can obtain medical advice or prescriptions from any location in Australia with internet access.  
  2. Time efficiency: Travellers can forgo the search for nearby clinics and the inconvenience of waiting in line. 
  3. Emergency support: Users can receive prompt medical advice for minor health issues, travel-related concerns, or medication renewals. Note that telehealth is not suitable for emergencies requiring immediate in-person care. 
  4. Flexible appointment scheduling: Individuals can arrange healthcare consultations that align with their travel schedules. 
  5. Specialised services: Patients can secure referrals, receive travel-related health guidance, or obtain multi-day medical certificates remotely. 


Authors

Editorial staff

Editorial staff

The Hola Health Editorial Team consists of experienced health writers who work alongside AHPRA-registered practitioners to deliver trustworthy, evidence-based, and medically reviewed healthcare information.


Medically reviewed by

Dr Nelson Lau

Dr Nelson Lau

MBBS FRACGP, General Practitioner

30+ Years of Experience

Dr Nelson Lau is a highly experienced Doctors in Australia and digital health innovator with over 30 years of clinical practice. He is a graduate of the University of Western Australia and a Fellow of the Royal Australian College of General Practitioners (FRACGP).


Disclaimer

This blog is for general informational purposes only and does not indicate that Hola Health provides all treatments or preventive measures mentioned. It is not intended to be a substitute for professional medical advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition. For emergencies please immediately contact 000. Any medical topics discussed are intended to educate, not to imply availability through Hola Health.

Note: At Hola Health, we're committed to offering trustworthy, accurate and up-to-date health information. Our Editorial Process entails thorough research, fact- checking, and medical review by doctors in diverse health fields, including medical practitioners, doctors, and psychotherapists based in Australia. We take guidance from qualified Australian doctors. We prioritise primary sources and avoid tertiary references wherever possible.

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*Hola Health offers telehealth consults across Australia. Bulk billing is available for eligible patients with a valid Medicare card for after-hours urgent care and script refill consultations (if clinically appropriate) during designated periods only: 11pm to 6:45am, 7 days a week. Private fees apply for all other consultations and service types. After-hours telehealth is designed for urgent but non-life-threatening conditions when your regular GP or clinic is closed. It is not a substitute for emergency care. For life-threatening emergencies — including chest pain, difficulty breathing, stroke symptoms, severe injury, or any condition where delay could be dangerous — call 000 immediately. Our wait time is based on typical wait times and may vary depending on demand and availability.

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Head office: 9 The Esplanade, Perth Western Australia 6000
ABN 62 634 507 949
We operate nationally
QLD, NSW, ACT, VIC, SA, WA, NT, TAS
Email: support@hola.health
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