What are the benefits of urgent care via telehealth?

Health issues often occur at the most inconvenient times. It can be sudden cramps at 2 am, an elderly relative who’s had a minor fall in late evening walk or a persistent cough that doesn't stop. At these times, the local GP clinic is closed, so an after-hours telehealth appointment could provide the care you need. There are many ways telehealth can improve urgent care, and Hola strives to make access to urgent care easier, quicker and more affordable. 

Here are just some of the many benefits Hola's after-hours telehealth service offers: 

1. Fast medical attention when you need it, especially after hours

Telehealth appointments offer a fast solution when you need medical help late at night or on weekends, as most healthcare places are closed. With no appointments, no waiting room, Hola telehealth services offer bulk-billed urgent care for medical advice and a prescription if needed. 

Our doctors are available to support you all 365 days, 24 hours, with the option to bulk bill under Medicare during select hours.  

2. Telehealth provides access to scripts if suitable and support from a GP

From late-night fevers to sore throats and constipation, health problems can be sudden and never work on a schedule. There may not be a nearby medical centre or clinic that’s open when these symptoms appear late at night.  

At Hola Health, patients can connect with a doctor, seek advice and even receive telehealth prescriptions without stepping outside. Moreover, with the chemist delivery service, Hola makes life easier for patients who are too sick to leave or run around taking care of their loved ones.  

3. No physical waiting rooms. You may be able to avoid unnecessary ED trips

With you or your loved one feeling unwell, a crowded medical facility or ED will be the last thing you would want to deal with. Long queues, unpredictable wait times and an atmosphere that can make you uncomfortable or anxious. 

With Hola's after-hours virtual healthcare services, you don’t need to make appointments or wait for your turn. Just submit a real-time request, and you’ll be on a video call with a GP in 15 minutes. 

4. Bulk billing after-hours GP makes it affordable and hassle-free

Telehealth with Hola Health is bulk billed under Medicare for select hours every day. These include after hours, night and early mornings. That means no out-of-pocket fee for patients. If you are eligible, bulk billing is applied automatically. Hola will process the claim on your behalf.  That is one of the ways Hola makes it affordable and easy for all Australians. 

Whether you’re caring for a loved one, managing your own urgent health concern or just trying to get medical advice without leaving home, you can depend on us as Australia’s trusted telehealth providers. 

In case of an emergency, please call triple zero (000).