How do I claim bulk billing on a telehealth service? 

At Hola Health, bulk billing* is applied automatically if you are eligible for the services. Simply provide your Medicare details during booking. If you meet the requirements, the claim will be processed by Hola on your behalf.  Since there is no upfront fee for the consultation (patients pay nothing), the Medicare rebate will be paid to Hola directly. 

Before your consultation with Hola

• Find the service that is bulk-billed – Hola offers certain telehealth services that are under Medicare bulk billing*. 
• Check eligibility – Timing may apply for the bulk billing services 
• Book an appointment: Book online on the website or via the app. Have your Medicare card ready. 

After your appointment

• Receive the medical script if approved: The telehealth GP may send you a prescription electronically (e.g., via email) if needed. 
• Hola Health claims on your behalf: Hola will submit the claim to Medicare; no actions needed by you. 

Start your bulk billing* doctor consultation now.