Can I get my prescription online bulk-billed under Medicare?

Yes, Hola offers a bulk-billing script online consults every day after hours, weekends and public holidays (timing applies). All you need is a valid Medicare card. Here’s how it works –  

1. Submit a request within bulk billing hours – Check your local timing and submit a request during the bulk billing hours available on Weekdays 6 pm–7:30 am, Saturday 12 am–7:30 am & from 12 pm, Sunday & Public Holidays 24 hours. Outside of these hours, private billing will apply. 
2. Fill a secure online form – You will be prompted to fill in your details and search for the medication you need from our list. When searching for your medication, please enter the exact name of your regular prescription medication.  You can have your existing medication package handy to enter the exact name in the search. 
3. Video consult with a real Australian doctor – Within 15 minutes, you will be connected with an AHPRA-registered doctor via video. Discuss your needs during the consultation. 
4. Get the script – If suitable, you will get your script instantly via SMS. Simply take it to your local pharmacy for dispensing.  

How do I claim bulk billing when requesting a script online?   

Hola makes it too easy for patients across Australia. Bulk billing is applied automatically. Hola will process the claim for you.  

Get an online script with Hola instantly.

Who is eligible for bulk billing?

For bulk-billed services, your Medicare card is utilised to process the payment, and there are no charges at the point of service. You may qualify for bulk billing if you:

• Possess a valid Medicare card. 
• Request during bulk billing hours.

How are scripts filled?

The digital script can then be filled at your neighbourhood pharmacy. The script includes a QR code that the chemist scans to dispense. There is no need for a printed version of the script.

Will I have to pay for my medication at the pharmacy?

Yes, in most situations. Although your consultation or prescription may be bulk billed, the medication’s cost is separate and can vary based on whether it is included in the PBS  (Pharmaceutical Benefits Scheme).