How to get a same-day referral for imaging scans?

If you need an imaging scan, a Hola Health doctor can provide a referral letter during a video consult if clinically appropriate. You can then take this letter to any radiology clinic in Australia.

How it works:

1. Video call with a registered GP: Speak with a Hola Health doctor online, typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability), once you submit your request.
2. Describe your symptoms: Tell the doctor why you need a scan.
3. Receive your referral: If a scan is clinically appropriate, your practitioner will email the referral to you shortly after your consultation.
4. Visit a clinic: Take the digital referral to any radiology centre. The imaging centre may charge a “gap fee” depending on their own pricing and your Medicare status.

Hola Health telehealth GPs are available 24/7.

What types of scans can I get?

• X-rays: Best for checking possible broken bones or chest infections.
• Ultrasounds: Used for pregnancy or muscle injuries.

What types of scans can’t I get?

• MRI

What does the referral include?

• Patient name and details
• Clinical notes of tests required
• Hola Telehealth Doctor’s name, signature
• Hola Telehealth Doctor’s Provider number
• Date of consult
• Hola Health’s details are on the bottom edge of the referral

View a sample referral from Hola.  

Which Australian services accept an online referral?

Online imaging referrals (like X-ray or radiology) are widely accepted across Australia. It has the same details as a physical referral issued in clinics. If the practitioner issues a diagnostic-imaging request, contact the imaging provider before attending to confirm that it performs the requested test, accepts the electronic request and can advise you about Medicare eligibility and any fee.

Get a radiology referral online fast.

Clinical note: A telehealth GP will assess if a scan is medically necessary. While online consults are convenient, an in-person exam is the best way to check for physical injuries or lumps. Referrals are provided at the doctor’s discretion. Your assessment depends on the symptoms you describe. If you have severe trauma, a possible spinal injury, or loss of limb function, call 000 immediately.