Fraud Blocker Get 20% off. Download the app now.

How do telehealth appointments work?

Dr Ammar Al-Ani

Medically reviewed by Dr Ammar Al-Ani

MBChB, CCBST, AMC, General Practitioner, 28+ Years of Experience

Updated in June 2026

Telehealth consults with Hola are convenient and fast — you speak with an AHPRA-registered doctor or medical practitioner via video call and receive clinical advice, prescriptions, referrals, or medical certificates if clinically appropriate. Note: telehealth cannot replace a physical examination. If an in-person assessment is needed, your online doctor or medical practitioner will advise you.

What types of care can you get via Telehealth

With Hola Health, you can access these services available 24/7 –


Browse full FAQ list