How can a Hola online doctor determine my allergy type?

To better understand your allergy symptoms, your doctor will take a detailed medical history during your video consultation. They may ask about: 

• The onset and frequency of your symptoms 

• Possible triggers, such as pollen, dust, pets, or certain foods 

• Any personal or family history of allergies, asthma, or eczema 

These details help your doctor narrow down the likely trigger and determine the most appropriate next steps. 

Telehealth is not suitable for medical emergencies. If you have signs of anaphylaxis, such as severe difficulty breathing, swelling of the face or throat, collapse, or a severe allergic reaction, use an adrenaline autoinjector if you have one, then call 000 and ask for an ambulance. 

Can an online doctor refer me to a specialist or provide test referrals for asthma or allergies? 

Yes. If your allergies are complex or require further investigation, your telehealth doctor online can issue a secure digital pathology referral, if clinically appropriate. This may include an allergen-specific IgE blood test (formerly known as a RAST test) or, for asthma, spirometry to measure your lung function. If needed, your doctor can also arrange a referral to an immunologist or respiratory specialist for further assessment.  

What to prepare for your allergy or asthma consultation? 

Here are a few things to keep in mind:  

• A timeline of your symptoms, including when they started and how they have changed 

• Any triggers you’ve identified 

• Any over-the-counter antihistamines or other symptom-relief medicines you’re using. 

These details give your doctor a more complete picture of your condition and help guide the consultation.  

Book a standard consult via an online telehealth appointment. Speak to a doctor typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability). Doctors are available 24/7. 

Note: Telehealth is not suitable for medical emergencies. If you experience chest pain, severe shortness of breath, or a persistent high fever, call 000 or go to your nearest emergency department immediately.