Can telehealth prescribe medication?

Yes, doctors in Australia can prescribe most medications through telehealth. After assessing your condition during a phone or video call, the doctor can send the prescription electronically to you via SMS. This SMS will contain a digital token that can be scanned at your nearest pharmacy or uploaded to an online pharmacy for medicine home delivery.   

Here’s what you need to know about online prescriptions

Bulk-billed online prescriptions: Hola Health offers 100% fully bulk-billed online prescriptions for a list of medications every day during select hours. Simply choose a medication from the list, consult an online doctor or health practitioner, and if approved, receive a bulk-billed online prescription at $0 cost to the patient.

Standard scripts online: Outside of bulk-billing hours, Hola offers scripts online script service that is billed privately. The process for requesting the script is the same. You will need to choose a medication from the list, consult an online doctor or health practitioner, and if approved, receive your instant script online on your phone.

Limitations 

Certain medications, such as S8 medications and restricted drugs, can’t be prescribed online. Certain medical conditions require a physical assessment before medicine is prescribed. In these situations, an online script cannot be prescribed.