How to book an after-hours doctor consult?

With Hola Health, consulting an after-hours GP and night or on weekends is easy, safe and fast. There is no need to book an appointment. Simply connect with a night doctor via video in 15 minutes. Here is a step-by-step guide –   

1. Choose consult type and fill in details – Select the after-hours consult and complete a secure online form that takes minutes. With Hola, after-hours doctor consultation is bulk-billed at a set time, so you will need to add your Medicare card details to be bulk-billed under Medicare. Which means, patients pay nothing and no credit card is needed.  
2. Connect with
a Licensed
Australian Doctor – You will then talk to an AHPRA-registered GP in 15 minutes via video consult. Discuss your health, and request the script if needed. This service caters to urgent care as well.  
3. Get scripts on your phone – If suitable, you will get an online script on your phone via SMS.   

What technology is needed to join a telehealth session?  

At Hola, we are committed to making our online doctor service as easy as possible, even for those who are not comfortable with technology. With our secure platform, you can simply connect with a doctor online. All you need is a smartphone and a stable signal to join an online Doctor consultation through a video call. 

Find out more about bulk billing GP after hours 

During an emergency:

Hola Health after hours service is for non-life-threatening conditions. If it is an emergency and cannot be treated with medical advice from a doctor, you can call the (000) emergency department and go to the hospital.  

• There are also Government-funded helplines for emergencies:
  • Patients from NSW, ACT, SA, WA, and NT can ring 1800 022 222 (Healthdirect Australia). 
  • Queensland has a 24-hour nurse advice line called 13HEALTH. 
  • Victoria has a Nurse-on-call 24-hour advice line on 1300 606 024. 
  • For people in Tasmania, you can reach 1300 780 011 for GP Assist. 
  •  Pregnancy, Birth and Baby hotline (1800 882 436) – 24-hour service where you speak to a maternal child health nurse. 
  • The National Home Doctor service, accessible via telephone (13 74 25) or its mobile app, offers bulk-billed doctor home visits. 
  • Mental Health: Beyond Blue offers around-the-clock counselling support services for all Australians experiencing mental health concerns. Some telehealth providers also include mental health support in their services.