After Hours Doctor Consult | Medicare Bulk-billed

Yes. Hola Health is happy to launch a new after-hours bulk-billing doctor service via telemedicine, available at select hours, daily. Hola GPs are online 24 hours a day, 7 days a week, 365 days a year, but our new bulk-billed after-hours doctor service is designed to make healthcare more affordable. This is an on-demand care at home via a virtual telehealth solution that is 100% Medicare bulk-billed during select hours for patients with a Medicare card. With Australia’s growing population and rising rates of chronic conditions, timely access to urgent care has never been more important. Our after-hours doctor service ensures fast, expert-led telehealth care, especially for those in rural or remote areas where access can be limited.

You need: 

• A Medicare card
• An internet connection
• A camera, such as the one on a smartphone, tablet, or laptop with a webcam and microphone
• Headphones are optional.

Yes, it is available across Australia, which includes all rural, remote and urban suburbs in all states and territories. We know that life doesn’t always go as planned, and health issues often pop up at the most inconvenient times. Whether you’re in NSW, WA, QLD or looking for a doctor consult in the middle of the night in TAS, NT or VIC, speak to an Australian doctor in minutes.

The night doctor service is fully bulk billed to Medicare across Australia during select hours, which means patients pay nothing. The timings apply –

100% Medicare bulk-billed GP consults (general medical advice):

• Weekdays: 6 pm – 7:30 am

• Saturdays: from 12 pm

• Sundays & Public Holidays: 24 hours

100% Medicare bulk-billed script-only consults:

• Weekdays & Saturdays: 6 pm – 7:30 am

• Sundays & Public Holidays: 24 hours

100% Medicare bulk-billed Mental Health Care Plans:

• Available every day

All you need is your Medicare card.

• Fully bulk billed during select hours – No hidden fees, no surprises. Your consult is covered by Medicare.
• Australian licensed doctors in under 15 minutes – AHPRA-registered Australian doctors available online, just a click away. No appointments. Simple and easy.
• Bulk-billed consults for scripts online – Opt online prescription for listed medications that are fully Medicare bulk-billed during select hours. A Medicare card is needed.
• 24/7 access, Australia-wide – Late nights, evenings, weekends, or public holidays, we’ve got you covered.
• Care from home – Skip the drive to the emergency room; connect with a doctor from your couch or bed.
• For the whole family – From kids to adults with urgent health concerns, we’re here to help.
• Trusted and secure – All medical documents include your doctor’s provider number and follow the Australian Privacy Principles.
• Your data secured – Hola Health is the Australian Digital Health Agency (ADHA)-registered platform, with ISO-secured systems that protect your data.

At Hola Health, bulk billing is applied automatically. Simply provide your Medicare details during booking. If you meet the requirements, the claim will be processed by Hola on your behalf. Since there is no upfront fee for the consultation, the Medicare rebate will be paid to Hola directly.

Yes, our qualified GPs are available online to cater to your urgent after-hours needs at zero cost to patients (at select hours) with a valid Medicare card. Your health and peace of mind shouldn’t come with long waits, difficult late-night trips or unnecessary stress. Simply connect with a doctor online, no matter the time or postcode. The GP telehealth service is available to all Australians wherever they are.

You can see a doctor in 15 minutes via video call.

If the patient’s condition changes or worsens after the initial telehealth consultation, it’s important to reassess the situation. Depending on the urgency, you may choose to schedule a follow-up appointment with our after-hours GP service or consider seeking immediate medical attention, such as contacting emergency services or visiting the nearest hospital. Our telehealth doctors and health practitioners will guide the consultation based on the nature of the condition and the best course of action to ensure the patient’s well-being.

Hola’s after-hours telehealth GP consult is fully bulk billed at set times every day and is typically available to anyone seeking medical assistance outside of standard clinic hours. This service may be especially beneficial for individuals with non-emergency medical concerns or those seeking quick and convenient access to healthcare advice.

An after-hours doctor is an online doctor who gives consultation via an online medium, such as video calls, whereas a home visit doctor will come to your home during after-hours. The after-hours doctor service is Medicare bulk-billed during select hours. Although both services cater to medical needs outside of regular clinic hours, Hola Health’s telehealth GP appointment stands out for its speed and convenience, particularly suitable for conditions that don’t require physical examinations.