Heartburn & reflux treatment
Heartburn and reflux is a common condition is a burning feeling in the chest when the stomach acid flows back up into the oesophagus. Consult a licensed online doctor online via 24/7 telehealth appointments within 15 minutes, Australia-wide

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When to consult a doctor for heartburn and reflux?
Mild or occasional acid reflux and heartburn can be alleviated using some home remedies such as avoiding trigger foods, staying upright after eating, using ginger and apple cider vinegar, etc. You should consult a medical practitioner if you are experiencing any of the following issues:
- Frequent and lasts longer: If your heartburn or reflux happens at least twice a week or if your symptoms last more than 2 weeks
- Other symptoms: If you have unexplained weight loss, persistent cough, hoarseness or chest discomfort
- Disrupts daily life: If it interrupts your daily activities
- Loss of sleep: If it frequently disturbs your sleep
Please note: Mild heartburn & reflux usually subside on their own and can be managed via telehealth. For severe symptoms, dial 000 or visit the nearest hospital.
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Heartburn & reflux treatment options
Speak to a health practitioner from anywhere in Australia.
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Request pathology, radiology or specialist referrals.
Request an online script or renew scripts with repeat.
How does telehealth with an online doctor work?
Telehealth helps you in getting quick appointments with registered doctors online. It lets you connect with a doctor online via video or phone. Book a consultation, share your symptoms, and get medical advice, prescriptions, or referrals without leaving your home. Some of the benefits of telehealth consultations include:
- Convenience: Patients can receive care from the comfort of their homes, eliminating travel time and reducing the need to wait in crowded clinics.
- 24/7 Accessibility: Connect with a registered doctor after-hours, on weekends, or public holidays.
- Quick access to care: Patients can often secure appointments in less than 15 minutes, providing timely assistance for non-emergency medical issues.
- Comprehensive services: Many telehealth platforms offer a wide range of services, including instant scripts, medical certificates, and online referrals, all in one place.
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About heartburn & reflux
Heartburn and acid reflux are common digestive issues that many people experience. Heartburn is characterised by a burning sensation in the chest or throat, often after eating, while reflux occurs when stomach acid flows back into the oesophagus, causing discomfort. This can happen due to various factors such as:
- Overeating
- Obesity
- Pregnancy
- Hiatus hernia
- Side effects of certain medicines
- Drinking alcohol/smoking
- Eating spicy, fatty, or acidic foods
Though mild heartburn and reflux could be alleviated through some home remedies, it is important to seek medical attention when the condition becomes chronic and natural remedies do not provide any relief.
Heartburn & reflux symptoms
Constant heartburn and reflux can significantly impact the daily life of the patients. Understanding and recognising the symptoms early on will help in diagnosing and treating the condition early. Some of the symptoms of heartburn and reflux are:
- Burning sensation: Felt behind the breastbone or in the chest area and may feel worse after eating or while lying down.
- Regurgitation: A sour or bitter taste in the mouth as stomach contents flow back up.
- Difficulty swallowing: Some individuals may feel a lump in their throat or have trouble swallowing food.
- Chronic cough or hoarseness: Frequent reflux can irritate the throat and voice box.
- Sore throat: Frequent throat discomfort or a scratchy throat sensation.
- Bloating and nausea: Feelings of fullness or nausea after meals
- Excessive salivation: Increased saliva production
Medically reviewed by Dr Vishnu, Co-Founder & Chief Medical Officer at Hola
Frequently asked questions
Is heartburn and reflux the same thing?
Heartburn and reflux go hand-in-hand though they are not the same thing. Reflux is a condition that refers to the backward flow of stomach acid into the oesophagus. Heartburn is a symptom of reflux which is a burning sensation in the chest and throat.
Can an online doctor help with heartburn if the GP near me is not available?
Yes, a telehealth appointment with an online doctor can help in diagnosing the issue and determining the causes of the heartburn or reflux. A virtual doctor can provide medical advice, and issue instant scripts or medical certificates if your situation warrants it. If further investigation is required, an online referral to a specialist, blood tests, or radiology tests could be provided by a telehealth doctor.
How to get medical advice from an online GP?
During a telehealth appointment, discuss your symptoms, your past medical history, and the medicines you are currently consuming with your online GP. You can write down your concerns and questions before the appointment to discuss them with the doctor and ask for medical advice regarding your condition.
How does an online script for heartburn and acid reflux work?
During the virtual doctor’s appointment for heartburn and acid reflux, the online doctor will decide if your situation requires an online prescription. They will then proceed to issue an instant script which can be sent to your mobile device in the form of an SMS. This SMS will contain a digital token that can be scanned at your nearest pharmacy or uploaded to the pharmacy online.
Can I get a medical certificate online for this condition?
Yes, if your online doctor assesses that your current condition prevents you from performing your daily tasks and responsibilities, they can issue a medical certificate online. This certificate can be conveniently submitted to your employer, school, university, or any other institution.
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