Heartburn & reflux

Heartburn and reflux are common conditions that cause a burning sensation in the chest when stomach acid flows back into the oesophagus. Consult a licensed online doctor via 24/7 telehealth appointments within minutes, Australia-wide.

When to consult a doctor for heartburn & reflux

If symptoms are frequent

See a doctor if heartburn or acid reflux occurs at least twice a week, lasts more than two weeks, or does not improve with home remedies and lifestyle adjustments.

If symptoms disrupt daily life

Medical advice is recommended if heartburn or reflux interferes with work, daily activities, or sleep, as ongoing discomfort can affect quality of life.

If other concerning symptoms appear

Consult a doctor if you experience unexplained weight loss, persistent cough, hoarseness, as these may indicate a more serious condition.

This guide does not replace professional care. Consult a doctor to manage your symptoms. In emergencies, call 000. The content is research-backed & medically reviewed by Dr. Ammar AL-ANI, MBChB, CCBST, AMC

Symptoms

Common symptoms of acid reflux and GERD include discomfort in the chest, throat irritation, and digestive issues, such as:

Burning sensation: Felt behind the breastbone or in the chest area and may feel worse after eating or while lying down.

Regurgitation: A sour or bitter taste in the mouth as stomach contents flow back up.

Difficulty swallowing: Some individuals may feel a lump in their throat or have trouble swallowing food.

Chronic cough or hoarseness: Frequent reflux can irritate the throat and voice box.

Sore throat: Frequent throat discomfort or a scratchy throat sensation.

Bloating and nausea: Feelings of fullness or nausea after meals

Excessive salivation: Increased saliva production

Important: Chest pain or pressure can sometimes indicate a heart attack or other serious cardiac condition, not heartburn. If you experience chest pain or pressure accompanied by shortness of breath, pain radiating to your arm, jaw, or back, sweating, or nausea, call 000 immediately. Do not wait to see if symptoms improve.

Prevention Tips:

You can lower the risk of GERD and reflux by following these practical prevention tips, including:

Eat smaller, more frequent meals instead of large meals

Avoid trigger foods such as spicy, fatty, or acidic foods

Limit alcohol and reduce or quit smoking

Maintain a healthy weight to reduce pressure on the stomach

Avoid lying down immediately after eating; wait at least 2–3 hours

Elevate the head of your bed while sleeping to prevent nighttime reflux

Wear loose-fitting clothing to avoid pressure on the abdomen

Manage stress through relaxation techniques, exercise, or meditation

Take prescribed medications as directed by your doctor if needed

Hola Health provides a convenient way to consult an AHPRA-registered doctor online, 24/7 across Australia.

Clinical note: A telehealth assessment can help evaluate heartburn and reflux symptoms, provide lifestyle advice, and issue prescriptions for appropriate medications if clinically indicated. Telehealth is a complementary service — investigation of persistent or complex reflux, including suspected Barrett’s oesophagus or other complications, requires in-person assessment and may involve endoscopy or specialist referral. If you experience chest pain, difficulty swallowing, or unexplained weight loss, your GP will likely recommend further in-person investigation. If chest pain is severe or accompanied by shortness of breath, sweating, or pain radiating to the arm or jaw, call 000 immediately — do not assume it is heartburn. We recommend sharing your consult summaries with your regular GP to ensure continuity of care.