I have a fever and symptoms of a cold or flu — can I get assessed via a bulk-billed telehealth appointment?

Yes. Hola Health offers bulk-billed* telehealth consultations (for urgent care) for eligible Medicare cardholders from 11pm to 6:45am, 7 days a week. 

Note: Telehealth is not suitable for medical emergencies. If you experience chest pain, severe shortness of breath, or a persistent high fever, call 000 or go to your nearest emergency department immediately. 

Can I get assessed via a bulk-billed telehealth appointment in Australia? 

Bulk billing is available for eligible patients with a valid Medicare card, only for after-hours urgent care consultations. Bulk billing isn’t available to everyone. Your eligibility depends on your individual Medicare circumstances, so it’s best to check the applicable fee when booking.  

What to expect during your fever assessment? 

During your consultation, your telehealth doctor will typically ask about:  

• Your current temperature and whether it has been increasing or decreasing 

• The duration of your fever 

• Any accompanying symptoms, such as chills, sweating, or body aches.  

This information helps the doctor determine whether your symptoms are likely due to a common viral illness or require further testing or an in-person assessment.  

See an after hour bulk billing doctor typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability) for urgent symptoms – Get after hours telehealth now.