Official Partner of Cricket Australia
Medically reviewed by Dr Ammar Al-Ani
General Practitioner - MBChB, CCBST, AMC, 28+ Years of Experience
Updated in September 2026
Yes. Hola Health offers real-time, compliant telehealth consultations in Australia. Unlike automated questionnaire-only services, each consultation is conducted with an AHPRA-registered doctor or medical practitioner in Australia.
| Features | With Hola Health |
| Patient interaction for telehealth consults | You complete a secure health questionnaire, then have a live, face-to-face video consultation with a doctor or medical practitioner. |
| Clinical assessment for script/referrals | An AHPRA-registered doctor or nurse practitioner reviews your questionnaire and speaks with you directly before any script or referral is considered. |
| Doctor involvement | The doctor reviews your full clinical information before your consultation begins, not just at the point of assessment. |
| Doctor status | Every doctor and nurse practitioner is AHPRA-registered and based in Australia. You can verify any practitioner’s registration directly at ahpra.gov.au. |
| Follow-up questions | Your doctor can ask follow-up questions during your video consultation to better understand your symptoms. |
| Emergency detection | If your doctor identifies signs that need urgent attention, they’ll advise you to seek in-person or emergency care. Telehealth isn’t suitable for medical emergencies; call 000 or go to your nearest Emergency Department if you’re seriously unwell. |
| Compliance focus | Hola Health’s consult process is designed around Australian telehealth standards and AHPRA’s telehealth guidelines. |
Hola Health employs a standardised telehealth procedure that ensures safe and compliant medical care.
If you have life-threatening symptoms or serious medical concerns, contact 000 or go to the local Emergency Department right away.