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Do I need a referral for radiology in Australia?

Dr Nelson Lau

Medically reviewed by Dr Nelson Lau

MBBS FRACGP, General Practitioner, 30+ Years of Experience

Published in April 2026

A radiology referral is usually required when your doctor believes that imaging tests like X-rays or ultrasounds are required to diagnose or monitor a medical issue. These imaging methods can aid in the investigation of persistent pain, suspected minor fractures, infections, and soft tissue injuries.

In most cases, you cannot directly request imaging without a referral from a doctor, as they are responsible for determining which type of test is needed based on your symptoms and medical history. Telehealth allows you to contact an online doctor and request a referral for radiology, making it a convenient way to access these diagnostic services.

Request a radiology referral now

How to get an online radiology referral?

Getting an online radiology referral is quick and convenient with telehealth services like Hola Health. Here’s how you can easily receive a referral from the comfort of your home: 

  1. Book an online appointment: Visit the Radiology referral page and choose an appointment type with an Australian-registered doctor. Fill in your details. 
  2. Consult with the doctor: During your online telehealth consultation, explain your symptoms and medical history to the doctor. Be open about any pain, discomfort, or problems you’re having. The doctor will determine if a radiology referral is warranted. 
  3. Get the referral: If the doctor determines that imaging is clinically necessary, the referral will be sent to your device digitally following the consultation. This can be delivered by email, which you can then present at a radiology facility or upload for online appointments. 
  4. Schedule your imaging: Once you’ve received your referral, you may make your imaging appointment at a local radiology clinic or use the clinic’s online capabilities. If relevant, you can have your findings returned. 

How to prepare for the telehealth appointment for radiology referral?

Preparing for your telehealth appointment to receive a radiology referral is simple and can help ensure a smooth consultation with your doctor. Here are some key steps to take before your online appointment: 

1. Gather your medical information:

Prepare to share your medical history, current medicines, and any relevant health documents with your doctor. This includes any past test findings, diagnoses, or operations that may be related to your present problems. 

2. Prepare a list of symptoms:

Make a note of any symptoms you’re feeling, such as discomfort, swelling, or strange changes in your health. Provide particular information on the duration and severity of the symptoms. 

3. Be prepared to discuss your concerns:

Prepare to explain why you believe a radiological referral is warranted. Your doctor will most likely inquire about your symptoms in detail to establish the necessity for imaging, so having all of the information on hand can assist in speeding up the procedure. 

 4. Check your technology:

Ensure your device (computer, tablet, or phone) has a working camera and microphone for a smooth virtual consultation. Test your internet connection beforehand to avoid disruptions during the call. 

5. Prepare for a virtual consultation:

Set up a calm, pleasant environment for the appointment so that you may communicate with your doctor without interruptions. Ensure you have privacy while sharing your health problems. 

6. Understand the process:

Familiarise yourself with how the telehealth appointment will work. You will discuss your symptoms with the doctor, who will assess whether a radiology referral is needed. If so, they will provide the referral and explain the next steps. 

What to ask a doctor?

When you consult a doctor for a telehealth appointment, especially if you’re seeking a radiology referral or discussing symptoms, it’s important to ask the right questions to ensure you understand your health and the next steps. Here are some helpful questions to consider: 

1. Do I need a radiological referral?

Inquire whether your symptoms or medical history require a referral for imaging tests such as an X-ray, MRI, or ultrasound. Understanding why imaging is required might make you feel more educated about the procedure. 

2. What kind of imaging is required?

If a referral is requested, inquire about the exact sort of imaging you will require. Will it be an MRI, CT scan, or X-ray? Understanding the technique might make you feel more prepared. 

3. How soon should I arrange the imaging?

Inquire whether there is any urgency in having the imaging done, or if it can be arranged at your convenience. This will allow you to prioritise your future moves. 

4. What will the images show?

Inquire about what the doctor expects to find through the imaging tests. Knowing what to look for can give you a clearer understanding of your health concerns. 

5. What can I expect throughout the imaging process?

Understanding what to expect throughout the process, including any necessary preparations, might help to lessen anxiety and uncertainty. 

6. How will I get my radiology referral?

Inquire about how the reference will be issued. Will it be delivered to your email, or will you receive a secure QR code that you can use to schedule your imaging appointment? 

7. What should I do after receiving the imaging results?

Clarify the next actions following the imaging. Should you plan a follow-up session with the doctor to go over the results, or will they call you directly? 


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