Trusted Telehealth Appointment Australia

Telehealth appointment allows patients to consult with a doctor or healthcare provider remotely (via video or phone). It blends health care with technology.

There are a lot of benefits to telehealth healthcare, including:

• Better healthcare accessibility – whether you’re living in rural Australia or in city, you’ll have timely care.
• Reduced wait times – telehealth helps reduce the burden on the existing system, with faster healthcare access that required no waiting.
• Convenience – talk to a trusted AHPRA-registered doctor or practitioner from the comfort of your own home.
• Reduced spread of illness – you’re less likely to catch or pass on an illness if you’re not hanging out in a waiting room.

Hola Health offers hassle-free telehealth appointment through secure video calls and easy online requests within 15 minutes, 24/7. Simply jump on a telehealth appointment in minutes without any need to travel to clinics.

With telehealth consult, you can discuss your medical concerns with your health practitioner, same as you do with your usual GP, including:

• Mental health
• Medical certificate
• New and repeat prescriptions
• Specialist referral letters
• After hours telehealth or

… and many more. Your trusted telehealth Doctors have a range of specialisations and are here to help with your healthcare in any way that they can.

Yes. With Hola, consult via telehealth anytime and anywhere in Australia. It is convenient, fast and easy. All you need is your phone and a reliable internet connection.

If you miss the call from the telehealth Doctor, the support team will contact you to troubleshoot the issue and reconnect the patient to the doctor. Alternatively, you can contact support@hola.health for any queries regarding your consultation.

You can discuss your medical concerns with an online doctor video consult. This includes details such as your symptoms, past medical history, and any relevant health information. It’s same as you speak to your regular GP, only online from home.

After your telehealth appointment, you will receive medical advice tailored to your medical condition instantly, usually in minutes.

The provision of any prescriptions is at the discretion of the telehealth doctor who determines the best course of action. Medical practitioners are unable to prescribe Schedule 8 medicines and Schedule 4D medicines via a telehealth consultation. Schedule 8 and Schedule 4D medicines include but not exclusively;

Schedule 8: Alprazolam, Buprenorphine, Dexamphetamine, Fentanyl, Hydromorphone, Lis-dexamphetamine, Methadone, Methylphenidate, Morphine, Oxycodone, Tapentadol and Pethidine.

Schedule 4D: Benzodiazepines (Clonazepam, Diazepam, Oxazepam, Temazepam), Phentermine, Pregabalin, Testosterone, Modafinil, Zolpidem and Zopiclone.

Telehealth in Australia for general consultation is not covered by Medicare. However, Hola’s online telehealth appointments for urgent care, mental health and prescriptions are fully Medicare bulk billed telehealth services.

Not all services are bulk-billed with Hola Health. Bulk-billing telehealth services are Mental health treatment plans and urgent care after hours.

Absolutely. From the moment you connect with us, you can trust that your information is handled with the highest standards of privacy and security. Telehealth in Australia needs to be safe and follow all safety protocols. With Hola Health, all data are stored within Australia Data Centre who are conformant to ISO 27001 standards under Australian Privacy Principles. Rest assured, we spare no effort in ensuring the confidentiality and safety of your data throughout your telehealth service.

Yes. Using the Hola telehealth app, it is very easy to maintain all your medical documents, telehealth consultation records, prescription, certificates – all at one place. Access telehealth consultation with ease without worrying about travelling or carrying physical medical documents.

Yes, you can manage your health and get the care anytime and from anywhere with Hola – city or regional.

• Telehealth NSW – Manage your health conveniently with online doctor in Sydney or across NSW – whether you’re in CBD, backpacking in Blue Mountains or tucked away in Wollongong or Albury.
• Telehealth VIC – Whether you’re in Melbourne CBD, hiking in Yara Valley or living beyond East Melbourne, access reliable GP care anytime.
• Telehealth QLD – Hola Health in QLD caters across the state, from Brisbane CBD, Eight Miles Plain to Alderley and beyond Gold Coast. Hola Health telehealth appointments are cost-effective alternative for non-emergency care.
• Telehealth WA – Telehealth with Hola offers fast healthcare in remote suburbs, lessens the need to travel long distances. Access online doctor in Perth or across WA.