Are online medical certificates valid?

Yes, medical certificates obtained online via telehealth are valid in Australia. Online medical certificates issued by AHPRA-registered practitioners hold legal validity in Australia under the Fair Work Act 2009.

What makes online medical certificates valid? 

For an online doctor’s certificate to be considered authentic, it must be issued by an AHPRA-registered medical practitioner. A valid certificate must include:

• Patient’s full name: To ensure the certificate matches your personal records.
• Provider’s details: The doctor or nurse practitioner’s name, AHPRA registration number (or provider number), and clinic contact information.
• Date of the consult: Indicating exactly when you were assessed by the clinician.
• Period of leave: The specific dates you are deemed unfit to work, study, or perform caregiving duties.
• Digital signature: The practitioner’s digital signature to ensure authenticity.

Who can issue a medical certificate?

In Australia, valid online medical certificates can be provided via a secure telehealth platform by:

• General Practitioners (GPs)
• Nurse Practitioners
• Specialists

It is important to note that doctors and nurse practitioners only issue a certificate when appropriate. Even in online settings, the medical practitioners will review your condition before making a judgment.

Are Hola Health medical certificates valid?

Yes. At Hola Health, all online medical certificates are issued by AHPRA-registered doctors or nurse practitioners in Australia. Each certificate includes the healthcare provider’s AHPRA number, name and signature. This makes it easy for employers, schools, or other organisations to verify authenticity. You can request a medical certificate online 24/7, without needing an appointment or in-person visit.

Start the telehealth process for Hola medical certificate online, certified by an AHPRA-registered practitioner.