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How do I pay for the consult?

Dr Ammar Al-Ani

Medically reviewed by Dr Ammar Al-Ani

MBChB, CCBST, AMC, General Practitioner, 28+ Years of Experience

Updated in December 2025

Payment is made via credit card via a secure payment gateway. We accept Visa, Mastercard & American Express.

For a bulk-billing telehealth appointment

For bulk billing doctor services, there is no need to give your card details. These services are fully bulk billed under Medicare, where patients pay nothing out of pocket. These services are available during select hours with Hola Health for a valid Medicare cardholder.   Find out more: Bulk billing GP online consults   

For a bulk-billing Mental Health care plan

Though Hola offers an online Mental health care plan that is 100% bulk-billed every day (with no timing restrictions), a hold of $63 is charged on your card until completion of the appointment. After your consultation, the card hold charge will be released.   Find out more: Online Mental Health Care Plan   

For a Private fee consultation

Telehealth services that are not bulk billed are payable. The fee is affordable, and Hola uses a secure online payment system for hassle-free payment. You are required to provide credit card details in advance to be billed after the consultation is completed, especially for services like referrals and medical certificate requests.   

Tip 

It is best to check the website or app to know about the services. If the services are bulk billed, it is stated clearly. If the service is private billing, the prices are stated upfront, with no additional fee or hidden costs.  Check out telehealth services at Hola.

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