Can you get a sick certificate without seeing a doctor in Australia? 

Yes. In Australia, you can get a medical certificate — also called a doctor’s certificate or sick certificate — without seeing a doctor in person. You can do this through a telehealth assessment instead. 

Telehealth gives you another way to get care for minor health issues. It doesn’t replace an in-person visit for anything serious or complex. With telehealth, you can speak to an AHPRA-registered practitioner remotely and get your sick leave certificate online. 

In an emergency, or if you have severe symptoms, call 000 straight away, or go to your nearest emergency department. Telehealth isn’t suitable for emergencies. 

Can I get a medical certificate over the phone?

Yes. In Australia, you can get a sick certificate by phone or online. Telehealth means getting healthcare remotely, using phone calls, video calls, or a secure online platform. 

What types of med certs are available with Hola? 

• Same-day sick leave certificate. For when you’re unwell and need a day off work, school or university to rest and recover.
• Multi-day sick leave certificate. For a more serious illness, or one that needs longer to recover from. This can cover a few days, up to about a week, depending on the doctor’s assessment. 
• Carer’s leave certificate. For when you need time off to care for a sick or injured family member or housemate. You can use this to explain your absence from work or school. 

Can I get a medical certificate for a day off work if I can’t get a doctor’s appointment?

Yes. If you’re unwell and can’t get an in-person doctor’s appointment, you can connect with an Australian-registered health practitioner or doctor online. If the practitioner determines that a medical certificate is clinically appropriate, they will issue one for your day off work.

How do I request?

To get a medical certificate for work, school or uni, connect with a medical practitioner at Hola. Fill in a secure online form, and our health practitioner checks whether a certificate is right for you. If approved, you can download your certificate when received via email. 

Get your medical certificate online fast.