Australia’s leading 24/7 telehealth clinic

Hola Health is a 24/7 on-demand telehealth provider in Australia. Dedicated to delivering quality healthcare within 15 minutes, 365 days a year, Hola’s secure, online digital healthcare platform is fast, easy and reliable. You can consult Australian registered medical practitioners online for advice, bulk-billed prescriptions, online dr certificate, and referrals. Speak to a mental health GP to access mental health care plans or enjoy online pharmacy delivery, usually within hours.

Absolutely! Hola Health ensures the utmost safety and security for all your medical needs. Our platform connects you with accredited medical practitioners approved by the Australian Health Practitioner Regulation Agency (AHPRA). Whether you require telehealth appointment, referrals, online scripts, or medical certificate for work, rest assured that you’re in capable hands. We prioritise the privacy of your data. All patient information is stored on highly secure, encrypted servers hosted in Australia.

Yes, Hola Health is a legitimate health-tech business operating in Australia. Established in Perth in 2022 under the parent brand Packapill Pty Ltd, Hola Health exclusively collaborates with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA). Through partnerships with a diverse network of reputable doctors and healthcare providers nationwide, we ensure access to a comprehensive range of medical services and expertise. Additionally, our collaborations with pharmacies streamline medicine prescription deliveries, offering convenience directly to your doorstep.

Yes, Hola Health is proudly Australian-owned and operated, with its inception in Perth in 2022 under Packapill Pty Ltd. We exclusively collaborate with medical practitioners accredited by the Australian Health Practitioner Regulation Agency (AHPRA), ensuring the highest standards of care for our patients. With strategic partnerships in place, including collaborations with HealthEngine, HotDoc, MedAdvisor, and Terry White Chemmart, Hola Health is expanding its reach and impact. Furthermore, our presence on online pharmacy marketplaces like Uber Eats and DoorDash underscores our commitment to making healthcare more convenient and accessible than ever before.

Telehealth allows a patient to consult a telehealth doctor or healthcare provider remotely via video call or phone when a physical examination is unnecessary, and the patient is unable to present to a clinic in person. Hola Health provides telehealth via video calls and online requests.

Yes, you can consult registered Australian doctors within 15 minutes by booking telehealth appointments. This service operates round-the-clock, offering access to Australian GPs after-hours, at weekends, and even on public holidays.

You can easily request a medicine prescription online through our secure platform. To access a registered practitioner who can potentially provide an online prescription, you’ll need to complete a brief telehealth consultation. If deemed necessary, a prescription can be issued within minutes. The online script will then be sent to your mobile number via SMS.

To request a medical certificate online easily. Simply select the doctor’s certificate for work, school, university, or carer responsibilities. Fill out a brief online form detailing your medical condition, and our trained online doctor will review the information. If deemed necessary, they will issue a legitimate medical certificate online tailored to your needs.

Choose between a single-day medical certificate or multiple-days certificate (requesting doctor’s certificate for multiple days require a short telehealth consult).

Yes, Hola Health doctors are real Australian doctors who are registered with Australian Health Practitioners Regulation Agency. This means they have undergone the necessary training and

meet the professional standards required to practice medicine in Australia. We ensure that all medical practitioners on our platform are accredited and qualified to provide healthcare services to patients.

All data are encrypted at rest and in transit using enterprise-grade encryption protocols. All data are stored within Australia Data Centre who are conformant to ISO 27001 standards.