Pain relief

Pain relief medicines help manage acute or chronic pain. Consult an AHPRA-registered online doctor within 15 minutes for expert advice. Available 24/7 across Australia.

This guide does not replace professional care. In emergencies, call 000 or visit a hospital immediately.

About pain relief

Pain can be short-term or long-term, and every individual’s experience of pain is different and requires various strategies to manage. Pain relief medicines are a part of the strategy to manage acute or chronic pain. While some pain relief medicines are available over-the-counter, some are available only with a doctor’s prescription.

Medically reviewed by Dr. Ammar AL-ANIMBChB, CCBST, AMC

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    When to consult a doctor for pain?

    Mild pain relief can be treated with over-the-counter medications and some home remedies. For chronic pain relief, if your pain is worsening, you should seek medical attention to ensure the underlying condition doesn’t worsen and you can have safe and effective treatment. Consult a doctor

    • Chronic pain: If pain lasts for more than two weeks without improvement, it could indicate an underlying condition
    • Swelling or redness: If pain is accompanied by swelling, redness, or warmth, it could indicate inflammation, infection, or injury.
    • Fever, injury or chronic illness: Pain with fever may suggest an infection or an inflammatory condition
    • Sudden and severe pain: Pain that suddenly becomes sharp and severe, especially in the abdomen, chest, or head
    • Affecting mental health: Pain can lead to anxiety, depression, or emotional strain, especially when persistent.
    • Pain in elderly: Pain in older adults may indicate more serious conditions and should not be ignored


    Please note: Pain relief can be managed through medications or via telehealth. For severe symptoms, dial 000 or visit the nearest hospital.

    Pain relief types

    Pain relief medicines are classified on the type of pain, intensity of pain and how they work. Common pain relief medications are:

    • Pain relievers: Contain active ingredients that target localised pain, particularly useful for joint, and muscle pain, or conditions like arthritis.
    • Antidepressants: These are sometimes prescribed to manage chronic pain
    • Anticonvulsants: These are often prescribed for neuropathic pain, such as sciatica
    • Muscle relaxants: Used for muscle spasms and pain resulting from muscle tension, commonly prescribed for back pain or fibromyalgia.
    • Corticosteroids: Powerful anti-inflammatory drugs like prednisone or cortisone, often used for inflammatory conditions like arthritis or severe joint pain.
    • Nonsteroidal anti-inflammatory drugs (NSAIDs): They are given to relieve pain, and reduce inflammation and swelling.

    What are the possible causes of body aches and pains?

    Body aches and pains can result from various causes, ranging from mild to more serious health conditions. Common causes include muscle strain from physical activity, stress, dehydration, or sleep deprivation, all of which can lead to general soreness. Viral infections, like the flu or COVID-19, often cause body aches as part of the immune response. Other potential causes include chronic conditions such as fibromyalgia, arthritis, or autoimmune diseases, where the body’s immune system mistakenly attacks its tissues. Certain vitamin deficiencies, like low vitamin D or B12, can also contribute to muscle and joint discomfort.

    Can I speak to an online doctor for pain relief if the GP near me is unavailable?

    Yes, you can consult an AHPRA-licensed online doctor for pain relief if home treatments and rest are not easing the pain. A telehealth doctor will review your situation, and give medical advice and the required medical documentation if approved.

    Can I get a medical certificate online for pain?

    Yes, if your virtual doctor decides that your pain is hindering you from performing your daily activities, a medical certificate will be issued and sent to your registered email address via email.

    How can we help?

    We provide a fast and convenient way for you to see a doctor from the comfort of your own home, or on the go with your phone or any smart device. Using our secure telehealth platform, you can have a video call with a registered health practitioner or a doctor on-demand in 15 minutes or less. We’re open every day, 24 hours a day – including public holidays – because we know illness and injury can happen anytime, day or night, and need immediate medical attention.

    Much like an in-person GP clinic, our telehealth doctor will conduct a comprehensive assessment, including:

    • pre-existing conditions, family history and lifestyle.
    • preferred treatment options and how to access them.
    • individualised advice to manage your condition.
    • referrals or scripts for various conditions (if required) at the discretion of the doctor.

    Talk to a doctor today

    Telehealth helps you connect with an AHPRA-licensed online doctor within minutes. Hola Health provides 24/7 access to qualified medical practitioners in Australia within 15 minutes for:

    Access telehealth services