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Is an online doctor certificate valid during the notice period or for casual employees?

Dr Nelson Lau

Medically reviewed by Dr Nelson Lau

MBBS FRACGP, General Practitioner, 30+ Years of Experience

Published in July 2026

Yes, for both instances.

Is the telehealth certificate valid during my notice period? 

Yes. A telehealth medical certificate can still be valid during your notice period, provided a registered healthcare professional issued it after a proper clinical assessment, and you were genuinely unfit for work. Your right to request sick leave does not automatically expire while you are in a notice period. However, some companies may conduct a more thorough assessment of absences during this period. Providing a valid doctor’s certificate (also known as a medical certificate) and communicating properly with your company will help prevent misunderstandings about the absence. 

Medical certificates for casual and gig workers 

Casual workers, freelancers, and gig economy workers may still require medical documentation, even if paid sick leave is not available. A medical certificate can be used to explain absences, facilitate workplace communication, or provide documentation for platform requirements. 

Telehealth may be a convenient option for rideshare drivers, delivery workers, and casual employees to obtain a certificate without waiting in a clinic. Keep in mind that employment standards vary, so it’s important to learn what paperwork your company or platform allows. 

Can employers require a same-day medical certificate? 

In certain instances, yes. Employers in Australia can require reasonable evidence that you were unfit for work, which may include a same-day medical certificate, depending on corporate policy. However, making an appointment right away isn’t always convenient, especially after hours or during peak times. Telehealth has made same-day certificates for suitable conditions more accessible, allowing workers to consult a doctor without leaving their homes.

Get a valid medical certificate online anytime with Hola Health. The certificate is sent in minutes to your inbox if clinically suitable.


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