Medically reviewed by Dr Ammar Al-Ani
MBChB, CCBST, AMC, General Practitioner, 28+ Years of Experience
Updated in June 2026
While several organisations offer relatively cheap online medical certifications in Australia, not all businesses comply with Australian healthcare regulations. Employers or workplaces may reject certificates without adequate information about the provider registration. Choosing a telehealth service that employs registered doctors or medical practitioners and adheres to Australian medical guidelines is crucial, rather than merely concentrating on costs.
Low-cost or “instant approval” certifications may be problematic. In Australia, the telehealth process must include an adequate clinical assessment by a certified doctor or medical practitioner. Services that automatically create certificates without clinical assessment may not meet professional requirements.
Some employers are increasingly verifying medical certifications directly with clinics to ensure credibility.
| Feature | Cheap unverified providers | Hola Health |
| Med cert verification | May not be available | Always available by contacting support |
| Certification | May not have registered doctors or medical practitioners | Always certified by an AHPRA-registered doctor or medical practitioner in Australia |
| Acceptance | May not be accepted at work/uni | Widely accepted at Australian work places, HR, Unis, schools and student portals |
| Information | Could be missing valid details | Each medical certificate includes: Doctor’s Name and AHPRA registration number, Date of Issue, Dates when the person is unfit for work, practitioner’s signature or electronic authentication and Hola Health all contact info (email, ABN,etc) |
| Privacy or data security standards | Inadequate or missing information | Hola Health is an ADHA-registered platform and adheres to Australian Privacy Principles. |
| Cost | Usually cheaper than other providers | Starts at $14.90 |
Choosing a compliant telehealth service may lower the likelihood of certificate rejection. A valid certificate from a certified doctor can help in preventing:
Here is exactly how our process works to ensure both speed and compliance:
Telehealth may not be appropriate for all conditions. Certain symptoms may necessitate an in-person consultation or physical examination.
More information: Genuine medical certificate online Australia