Will schools or universities accept the online sick certificate?

Yes. Educational institutions in Australia recognise medical certificates issued via telehealth, provided they meet AHPRA (Australian Health Practitioner Regulation Agency) standards. To be accepted, the certificate must be legally valid and, as per the university requirement:

1. Legal validity

• Registered practitioner: The medical certificate must be issued by a registered healthcare provider who is licensed under the Australian Health Practitioner Regulation Agency (AHPRA).  
• Accurate information: The details included in the medical certificate must be accurate and reflect an authentic medical issue. Altering or misusing a certificate is a serious violation and may have legal consequences.  
• Signed and dated: A valid document must clearly state the doctor’s full name, professional qualifications, AHPRA registration number, date of consultation, and the doctor’s signature. It should list the clinic’s name and address.  
• Privacy-compliant: Medical certificates are not required to include diagnostic specifics. The report should only indicate that the individual was unfit for study during a specific period, unless additional information is needed and the patient has given consent.  

2. University requirements:

• Relevant dates: The certificate must accurately indicate the dates during which the student was unable to participate in academic activities. This enables the university to determine eligibility for extensions or special considerations.  
• Submission deadline: Each university has its own rules regarding the timeframe for submitting a medical certificate, usually within 3 to 7 days of the missed class, examination, or assessment. Late submissions might be refused.  
• Sufficient detail: The certificate should include a statement from the doctor confirming that the student was medically unfit to attend classes or fulfil academic responsibilities during the indicated timeframe.  
• Format: Some universities require students to submit certificates via an online portal or by utilising a designated certificate template. It is essential to check your institution’s policies to ensure the document fulfils the required criteria. 

 Get a valid medical certificate for students (if suitable) with Hola Health.

Do I need to see a doctor in person for medical certificates for school or university?

No, you do not necessarily need to see a doctor in person to obtain a medical certificate for school or university. Online medical certificates provided through telehealth services are typically acceptable if they are approved by an APHRA-registered medical practitioner who determines that your condition impacts your ability to study or sit exams. Online medical certificates are more than just a digital convenience – they’re a practical, timely, and secure solution for modern healthcare needs.

Is Hola Health’s online sick certificate for school/uni acceptable?

Yes, Hola Health offers online sick notes that are valid and acceptable by uni/schools. Here’s the list of requirements typically needed by most Australian unis/TAFE/schools for medical certificates and what Hola Health provides:

Tip: It is better to check with your school or institution for their view on online medical certifications. Some institutions might have additional requirements or preferences, so verifying can help ensure your certificate is accepted without issues. 

How to get a sick certificate for school/uni?

Hola Health provides online medical certificates for students in school/uni/TAFE that are valid and acceptable. The process for requesting is easy and takes just a few minutes –

1. Request: Select the “School/University” certificate type on the Hola Health platform.
2. Complete form: Fill in your details, including payment, in a secure telehealth form.
3. Receive: If approved, your certificate is sent to your email within minutes, and the patient can upload the PDF to the student portal immediately.

Hola Health medical certificates are issued by AHPRA-registered health practitioners or doctors online upon approval. The doctors are available 24 hours, including after hours, at weekends and on public holidays in Australia. 

Get your online medical certificate for university or school in minutes (if approved) without leaving your home.   

Important considerations:

• No Guaranteed Outcome: A certificate is a legal document. It is only issued if the doctor deems it clinically necessary after your assessment.
• No Backdating: By law, doctors cannot backdate a certificate.
• Privacy & Security: Hola Health is a secure, ADHA-registered (Australian Digital Health Agency) platform and complies with all Australian Privacy Principles (APP).
• Verification: Institutions can verify a certificate’s authenticity by contacting support@hola.health. We confirm if the document was issued by our service, but do not disclose private clinical details.
• Privacy: To protect your privacy, a specific diagnosis is generally not included in a medical certificate.
• Continued care: If the certificate pertains to a chronic condition or prolonged absence, it may be wise to schedule a follow-up appointment to ensure accurate documentation and continued care.

What if I need a certificate for multiple days?

For absences of 2 or more days (up to a maximum of 7 days), Hola Health provides medical certificates following a telehealth video consultation. A video consultation is required in these instances to ensure our AHPRA-registered practitioners can conduct a thorough assessment of your condition, supporting your application for longer periods of leave.

Request a multi-day medical certificate online now.

Why is a medical certificate generally needed?

1. Validation of absences:

Medical certificates provide official evidence of an individual’s illness or health condition, aiding in the validation of their absence from school, work, or other responsibilities. This documentation ensures that absences are not misinterpreted or neglected. 

2. Verification of health conditions:

They prove that an individual has undergone evaluation by a certified healthcare expert.  

3. Access to perks and rights:

In many schools and workplaces, a medical certificate is required to obtain sick leave, disability allowances, and special adjustments. It confirms that the individual meets the requirements for these benefits according to their health condition. 

The Full Range of Hola Health Certificates – available 24/7 in 15 minutes

Note: Beyond student and school requirements, Hola Health provides a full suite of medically valid certificates for all your life needs. All documents are issued by AHPRA-registered practitioners following a clinical assessment:

• Work Medical Certificates: Professional evidence for sick leave to meet Fair Work requirements. Request an online medical certificate for work absences.
• Carer’s Leave Certificates: To provide support when you need to care for a sick family or household member. Request the carer’s leave note.
• Mental Health Certificates: Supporting leave for stress, burnout, or mental well-being. Request a mental health certificate now.

All certificates are delivered digitally to your phone or email and can be verified by your employer or institution for authenticity.