Get an Online Medical Certificate in 15 minutes, 24/7

Request a valid work medical certificate from AHPRA-registered practitioners. Trusted & accepted by employers in Australia, get single-day or multi-day certificates in minutes, 24/7 upon approval.

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Registered Australian General Practitioners

Registered Australian General Practitioners

Within 15 minutes, 24/7

Within 15 minutes, 24/7

100% online & secure

100% online & secure

250k+ Aussie Customers

400K+ Aussie customers

Over 500k+ Transactions

Over 1M consults

Highly Rated Telehealth Service

Highly-rated telehealth service

Are online medical certificates legit?

Yes, an online medical certificate is legit when approved by AHPRA-registered doctors or practitioners in Australia. The only difference is they’re delivered online rather than in person. Online medical certificates contain all the same information as physical certificates, making it valid and widely accepted at Australian workplaces or employers.

With Hola, getting a medical certificate for work is easy and fast. Answer 5 quick questions in our secure, confidential online form to request single-day or multi-day certificates in minutes, 24/7 upon approval. No appointment needed.

Hola work medical certificates can be verified easily by reaching out to the support team

Choose Hola Health for trusted Medical Certificate

Reliable & ADHA-registered

The Fair Work Act 2009 permits employers to request reasonable evidence for leave, which can include a medical certificate from a trusted telehealth service. Hola Health is an Australian Digital Health Agency registered provider, guided by Australian Privacy Principles. 

Valid Medical Certificates

To be considered valid, an online medical certificate must be issued by a healthcare professional registered with the Australian Health Practitioner Regulation Agency (AHPRA). Each employee's medical certificate issued has the provider’s AHPRA number.

Instant medical certificates

All telehealth medical certificates are delivered instantly upon approval, in less than 15 minutes. Hola Health is built on speed, security and convenience for instant medical certificates. Get your medical certificate issued online in minutes.

Affordable & transparent pricing

Clear pricing starting from just $14.90 with no hidden fees or subscriptions. We provide a secure payment gateway to ensure your transactions are safe. Just a few steps, done from home, work, or anywhere on your mobile.

Easy verification by employers

All medical certificate for work absence or leave can be verified by the employer in Australia. The process of easy verification is to simply email Hola support team and get the medical certificate verified.

Certified Australian Doctors

All certificates are reviewed and signed by AHPRA-registered healthcare professionals. Approved certificates are issued by experienced Australian practitioners and meet the standards required by employers.

How to get an online medical certificate

Request a Hola medical certificate for work directly from your mobile device without leaving your bed. Issued by AHPRA-registered practitioners based in Australia, Hola Health maintains the easiest way to get an online medical certificate.

  • 1 Choose certificate type & fill in details.
  • 2 Add payment details. (No hidden fee or surprises)
  • 3 A local practitioner will review your request in 15 minutes.
  • 4 If approved, receive your certificate via email.

Affordable pricing, secure payment

Cost of work medical certificate Australia

Price

Get started

Same-day Medical certificate for work$16.90Request now
Multi-day Dr certificate online for work$39See a Doctor now

Hola Health offers competitive pricing with no hidden fees or additional subscription or platform fees. Get a medical certificate with the provider’s details, logo, absence dates, doctor’s name, signature, and AHPRA number. Our award-winning medical certificate service is a cost-effective alternative to traditional doctor visits. It is easy to request online for a single-day or same-day medical certificate, but for more than a day or multiple days, you need to consult a GP. We accept all major credit cards and provide a secure payment gateway to ensure your transactions are safe.

Hola Health provides online medical certificates for Australian employees, issued by AHPRA-licensed Australian practitioners. Following a thorough telehealth process, these doctor certificates are intended solely for legitimate medical purposes. The certificates are accepted at the discretion of your employer or other relevant authority.

Multi-day or same day employee medical certificates in Australia

Medical certificates are important as they act as a legal document to provide your employer with the required information needed to support your leave of absence. It is important that you advise your employer as soon as possible if you intend to be absent due to sickness. If you don’t provide your employer with adequate evidence, you may not be entitled to be paid for the time away.

The Fair Work Act of 2009 outlines what is reasonably attainable by an employer to ascertain that an employee has taken time off for a legitimate reason, in this case, sick leave from work. Some employers will only request a work medical certificate if the employee has taken multiple days off; however, employers are able to request a certificate for a single day’s absence.

All Dr certificate online requests are reviewed by a Hola Health medical practitioner within 15 minutes, any time, day or night.

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“1st time using this service, early morning call so able to let my employer know have medical certificate

– Helen Sommerville

“Doctor completed consultations efficiently and sent through certificate to forward onto employer

– Maliah

“So prompt! Straight forward. Thanks so much

– Ainsley

Dr certificate online - FAQ

An online medical certificate for work is a document issued by a registered Australian doctor or health practitioner, that verifies your illness and justifies your absence from work. It verifies your illness and supports your absence from work. These Dr certificate online are valid and can be submitted to your employer as proof of illness.

Health practitioners such as doctors, GPs and medical practitioners who are registered with AHPRA (Australian Health Practitioner Agency) can issue a valid medical certificate for work and institutions in Australia. Registration with AHPRA ensures that the medical practitioners have completed accredited training and hold high standards of healthcare in Australia. 

Generally, employers should accept a medical certificate that is valid when issued by an AHPRA-registered health practitioner, either online via telehealth or via in-person consultation. However, some employers might have specific policies regarding work sick leave. It’s always best to check your employer’s leave policy guidelines.

Yes. Online medical certificates are legal in Australia. These online documents are reviewed and issued by Australian Health Practitioner Agency (AHPRA) registered medical practitioners. The AHPRA oversees the standards for all the healthcare providers to ensure the same ethical & legal requirements are applicable to both in-person and telehealth consultation. Medical certificates can be issued based on medical conditions observed by the practitioner or reported by the patient. Read the Australian Medical Association’s guidelines for medical certificates here.

When it comes to the requirement for medical certificates in the workplace, understanding the legal framework is crucial. In Australia, the Fair Work Act 2009 plays a significant role in governing labour and employment matters, including provisions related to medical certificates. Additionally, individual workplace policies and state or territory laws may further outline specific requirements.

Under the Fair Work Act 2009:

Evidence for Leave: Employers have the right to request evidence to support an employee’s need for leave. This evidence should be sufficient to convince a reasonable person of the need for the absence.

Timeliness of Evidence: While the Act does not specify a precise timeframe for providing evidence, it emphasises that it should be provided as soon as practically possible. This means that employees are expected to inform their employers promptly about their need for leave and provide supporting documentation in a timely manner.

Notification Requirement: Employees are obligated to notify their employers as soon as possible when taking personal or carer’s leave. This notification should include information about the expected duration of the absence.

Disciplinary action: Failing to provide evidence may lead to disciplinary action, but it must comply with the Fair Work Act and your employer’s policies.

State/territory laws and individual workplaces might have additional requirements. It’s best to check the Fair Work website for more information: https://www.fairwork.gov.au/

Hola Health is committed to providing quality healthcare services to our patients, and while we strive to meet a wide range of medical needs, there are certain limitations to the services we offer. Please note that currently, Hola Health is unable to provide medical certificates for specific purposes, including but not limited to:

– Medical Clearance Certificates
– Centrelink
– COVID Exemptions
– Workers Compensation Certificates
– Bail Hearing Certificates
– Return to work certificate

The answer is no. Doctors are generally discouraged from backdating medical certificates for work in Australia. Backdating a medical certificate is considered unethical and may have potential legal repercussions. The Dr certificate online aims to represent a patient’s health condition accurately. Hence, doctors are encouraged to date the certificates with the assessment date.

Yes, most legitimate services in Australia provide same or and multi-day medical certificates for work. It can be requested through an online doctor consultation. If approved, the telehealth doctor will send a multi-day certificate via email. Hola Health doctor can issue multi-day certificates up to 7 days from the date of assessment. However, the duration of the sick leave certificate will be at the discretion of the consulting practitioner based on your condition. Find more about multi-day medical certificate online.

Generally the employers in Australia accept the valid medical certificate, especially when they are issued by a qualified healthcare provider and comply with relevant legal and workplace requirements. The employer can question the legitimacy of the certificate if it lacks essential information, such as provider’s details, AHPRA registration number of the doctor, Dr signature and more. The Fair Work Act 2009 and related regulations do not specifically prohibit the use of online medical certificates, as they fulfil the necessary criteria for authenticity and accuracy.

However, it’s important to note that individual employers may have their own policies regarding the acceptance of online medical certificates. Some employers may require physical copies or specific documentation processes for verification purposes.

Doctors certificate online is issued via safe and secure platform complying with the guidelines issued by the Australian Medical Association. Hola Health adheres to strict privacy protocols, this ensures that your personal information is private and confidential.

Yes, many workplaces require a medical certificate even for a single day of sick leave to approve your time off. With Hola Health, you can request a medical certificate online for work, whether it’s for a one-day sick leave or multiple days, with no clinic visit needed.

You can get a medical certificate for work by completing Hola Health’s secure online form. Simply share your symptoms, make the payment, and one of our Australian-registered doctors or health practitioners will review your request; no in-person consultation required. Upon approval, you will get your medical certificate online in under 15 minutes.

Reputable telehealth services use secure, encrypted platforms to protect your personal and medical information in line with Australian privacy laws. It is always good to check if the telehealth service provider based in Australia and comply with Australian Digital Health Agency (ADHA) and the Australian Privacy Principles (APP) These regulations have clear privacy policies outlining how a patient’s data is collected and stored.

Hola telehealth medical certificate consultations and process in safe and secure for all patients in Australia, as it is in compliance with ADHA and APP.

A valid medical certificate, whether online or in-person, must contain –

  • Provider’s name and address
  • Patient’s name
  • Date of the consultation
  • Dates the patient is unfit for work.
  • Practitioner’s name & signature
  • Practitioner’s AHPRA registration number

No, it is not required to disclose patient’s specific diagnosis on a medical certificate when issued online or via in-person consultation. To protect patient’s privacy, most certificates will state “unfit to work” with the dates. The workplaces or employers typically cannot demand to know the nature of the employee’s illness. It is however recommended to get a full idea about these policies at your workplace. 

Many services in Australia typically provide the doctor medical certificate for work same day within a few hours. Hola Health delivers your online doctor certificate for work within 15 minutes of submitting your request upon approval, any time, 24/7. This makes it a convenient and an easy option when you are unwell, don’t have doctor appointment or need the sick leave note quickly.

It depends on the service and complexity of the situtaion and illness to assess the requirement for a video consultation. For simple, one day sick leave, a text-based consultation where you are providing all details may be sufficient. However, for multi-day certificates usually required for more complex cases, a video or phone call with the doctor or a medical practitioner is necessary.

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