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Medically reviewed by Dr Nelson Lau
MBBS FRACGP, General Practitioner, 30+ Years of Experience
Updated in July 2026
Yes, subject to a clinical assessment. Hola Health’s online doctors can assess your cold sore through a video consultation. If clinically appropriate, they may provide an eScript for cold sores medication or topical treatment to help reduce symptoms and speed up healing.
A prescription isn’t guaranteed — it depends on your doctor’s assessment, and they may recommend other care instead.
Cold sores, also known as oral herpes, are most effectively managed with right medication and healing steps that are started as early as possible, ideally at the very first tingling or burning stage, before a blister develops.
This is where telehealth is useful. Rather than waiting days for a clinic appointment, you can speak with a telehealth doctor within minutes, right when early management matters most.
The process is quick and discreet. Your doctor will ask about:
They may also ask to examine the affected area during a secure video consultation. This helps confirm the diagnosis and rule out other skin conditions with similar symptoms.
Book a standard consult via an online telehealth appointment for cold sores. Speak to an Australian-registered doctor typically within 15 minutes (Based on typical wait times; may vary by demand and practitioner availability). Doctors are available 24/7.
Note: Telehealth is not suitable for medical emergencies. If you’re experiencing a medical emergency, call 000 or go to your nearest emergency department immediately.