Online Audiology Referral Australia

• Sudden complete or severe hearing loss — particularly if it occurs in one ear without warning; this may indicate a vascular or neurological emergency
• Facial weakness, drooping, or numbness alongside ear symptoms — this may indicate a stroke or serious nerve condition
• Sudden severe vertigo with vomiting, inability to stand, or loss of consciousness — this may indicate a central neurological cause requiring urgent assessment
• Severe ear pain with high fever, swelling behind the ear, or redness spreading from the ear — this may indicate mastoiditis or serious infection
• Signs of a skull base injury — including clear fluid from the ear after a head injury

• Visit the Hola Health website or app and click on see a doctor button
• Choose standard consult. Fill in your details, add Medicare details and make a payment.
• Speak to a licensed telehealth doctor within minutes
• If approved, get a referral online emailed to your registered email address.

An audiology referral is often needed when there are concerns regarding ear health or hearing. Before issuing a referral, our doctors will evaluate your symptoms to determine whether it’s necessary. Some of the most common conditions that often require an audiologist’s expertise include:

• Hearing impairment: This can involve gradual age-related hearing loss, sudden hearing loss, or hearing impairment due to other health issues. It’s crucial to address early to avoid further deterioration.
• Middle ear issues: Chronic ear infections, fluid buildup, or other issues in the middle ear can cause disruptions in hearing. While audiologists assess hearing loss related to these conditions, medical treatment is typically provided by a GP or ENT specialist. Tinnitus: If you experience ringing, buzzing, or whistling sounds in your ears, it’s typically a sign of tinnitus. This persistent issue is often referred to an audiologist for thorough assessment and management.
• Auditory processing disorders: These disorders affect how the brain interprets sound signals and can particularly impact children. An audiologist can assess and develop strategies to manage these issues.
• Issues with balance, dizziness, or vertigo often stem from the inner ear: These often stem from inner ear dysfunction. Audiologists conduct vestibular assessments, but diagnosis and treatment may also involve ENT specialists or neurologists.
• Hearing issues at birth: Congenital hearing loss or when it occurs early in life, it needs to be managed by a specialist for appropriate diagnosis and treatment.
• Noise-based damage: Prolonged exposure to loud noises, whether in the workplace or from recreational activities, can lead to irreversible hearing loss. Audiologists are experts in assessing and mitigating this type of hearing loss.

Call 000 or attend your nearest Emergency Department immediately if you or someone else experiences:

• Sudden complete or severe hearing loss — particularly if it occurs in one ear without warning; this may indicate a vascular or neurological emergency
• Facial weakness, drooping, or numbness alongside ear symptoms — this may indicate a stroke or serious nerve condition
• Sudden severe vertigo with vomiting, inability to stand, or loss of consciousness — this may indicate a central neurological cause requiring urgent assessment
• Severe ear pain with high fever, swelling behind the ear, or redness spreading from the ear — this may indicate mastoiditis or serious infection
• Signs of a skull base injury — including clear fluid from the ear after a head injury

Do not book a telehealth referral for these presentations.