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What will not be covered in a telehealth consultation?

Dr Vishnu Gopalan

Medically reviewed by Dr Vishnu Gopalan

MBBS, FRACGP, 25 years in practice, Perth, WA

Updated in July 2026

With Hola Health, the following are NOT covered in a telehealth call –

Note: if you are experiencing symptoms including acute chest pain or severe abdominal pain, call 000 or attend your nearest Emergency Department immediately.

What’s covered?

ServiceDescriptionBooking Link
Medical certificate24/7 availability; subject to clinical assessment and practitioner approval.Medical certificate online now
Online scripts24/7 availability with bulk billing* script consult after hoursGet script online
Telehealth GP consultsTelehealth consults — 24/7 availability; after-hours urgent care bulk billed for eligible Medicare cardholders during designated hours*Start a telehealth consult now
Referral online24/7 availability with online referrals for imaging, blood work, and specialist reviewStart referral booking


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