Medically reviewed by Dr Nelson Lau
MBBS FRACGP, General Practitioner, 30+ Years of Experience
Published in April 2026
A radiology referral is usually required when your doctor believes that imaging tests like X-rays or ultrasounds are required to diagnose or monitor a medical issue. These imaging methods can aid in the investigation of persistent pain, suspected minor fractures, infections, and soft tissue injuries.
In most cases, you cannot directly request imaging without a referral from a doctor, as they are responsible for determining which type of test is needed based on your symptoms and medical history. Telehealth allows you to contact an online doctor and request a referral for radiology, making it a convenient way to access these diagnostic services.
Request a radiology referral now
Getting an online radiology referral is quick and convenient with telehealth services like Hola Health. Here’s how you can easily receive a referral from the comfort of your home:
Preparing for your telehealth appointment to receive a radiology referral is simple and can help ensure a smooth consultation with your doctor. Here are some key steps to take before your online appointment:
Prepare to share your medical history, current medicines, and any relevant health documents with your doctor. This includes any past test findings, diagnoses, or operations that may be related to your present problems.
Make a note of any symptoms you’re feeling, such as discomfort, swelling, or strange changes in your health. Provide particular information on the duration and severity of the symptoms.
Prepare to explain why you believe a radiological referral is warranted. Your doctor will most likely inquire about your symptoms in detail to establish the necessity for imaging, so having all of the information on hand can assist in speeding up the procedure.
Ensure your device (computer, tablet, or phone) has a working camera and microphone for a smooth virtual consultation. Test your internet connection beforehand to avoid disruptions during the call.
Set up a calm, pleasant environment for the appointment so that you may communicate with your doctor without interruptions. Ensure you have privacy while sharing your health problems.
Familiarise yourself with how the telehealth appointment will work. You will discuss your symptoms with the doctor, who will assess whether a radiology referral is needed. If so, they will provide the referral and explain the next steps.
When you consult a doctor for a telehealth appointment, especially if you’re seeking a radiology referral or discussing symptoms, it’s important to ask the right questions to ensure you understand your health and the next steps. Here are some helpful questions to consider:
Inquire whether your symptoms or medical history require a referral for imaging tests such as an X-ray, MRI, or ultrasound. Understanding why imaging is required might make you feel more educated about the procedure.
If a referral is requested, inquire about the exact sort of imaging you will require. Will it be an MRI, CT scan, or X-ray? Understanding the technique might make you feel more prepared.
Inquire whether there is any urgency in having the imaging done, or if it can be arranged at your convenience. This will allow you to prioritise your future moves.
Inquire about what the doctor expects to find through the imaging tests. Knowing what to look for can give you a clearer understanding of your health concerns.
Understanding what to expect throughout the process, including any necessary preparations, might help to lessen anxiety and uncertainty.
Inquire about how the reference will be issued. Will it be delivered to your email, or will you receive a secure QR code that you can use to schedule your imaging appointment?
Clarify the next actions following the imaging. Should you plan a follow-up session with the doctor to go over the results, or will they call you directly?