Medical Certificate Online from $14.90.

A medical certificate, also known as a doctor’s certificate or sick certificate, is a document provided by a healthcare professional like a doctor or nurse. It confirms someone’s health condition and can be used as proof for various reasons such as taking leave from work or school, or for carer’s leave. Essentially, it’s an official record of someone’s health status at a particular time.

After you submit your details online, a licensed Australian doctor or nurse practitioner will review them. They will assess the severity and medical suitability of your condition. Based on this evaluation, the medical practitioner will decide whether to issue a medical certificate. It’s important to understand that not all requests are approved. If needed, you may be advised to see a local GP in person for further assessment.

Many online services deliver medical certificate to your phone or email within 60 minutes on average. With Hola Health, you can get the medical certificate online within 15 minutes upon approval. The medical certificate will be sent to the email address you provided during booking. Please double-check your email for any typos to ensure smooth delivery.

Yes, online medical certificates are valid when issued by an Australian registered doctor or nurse practitioner. They should be accepted by your employer, school, & more. A medical certificate obtained through a properly conducted online assessment holds the same legal validity as one obtained in a physical clinic setting. To learn more about your rights as an employee, please visit www.fairwork.gov.au.

Yes, online medical certificates are legal in Australia when issued by a healthcare provider registered with the Australian Health Practitioner Regulation Agency (AHPRA). They hold legal validity same as the ones issued by GPs in clinics. These sick certificates strictly adhere to government and medical authority regulations and the Fair Work Act 2009 recognises them as valid legal documents that is acceptable for sick or carer’s leave. 

In Australia, doctors are generally discouraged issuing a backdated medical certificate as it is considered unethical and may have legal implications. Doctor’s certificates are intended to provide an accurate reflection of a patient’s health status at the time of consultation. Therefore, doctors are expected to issue certificates with the date of assessment to maintain integrity and accuracy.

No, you do not need a Medicare card for a doctor’s certificate online.

In an online doctor’s certificate, ‘multi-day’ means the certificate covers more than one day of absence. It’s used when you need time off for several days due to illness or injury. To get a multi-day certificate, you’ll need to have a telehealth consultation with a doctor, usually via video call, to discuss your condition in more detail.

Medical certificates, whether obtained online or through in-person consultations, are legitimate legal documents. Certificates issued by telehealth doctors are widely accepted across Australia and are treated equally to certificates issued through in-person consultations. However, it’s possible that some employers, universities, and schools may have specific rules in their sick/leave policy guidelines that require an in-person appointment to have occurred. It’s advisable to check with the concerned institution for their leave policy guidelines. Hola Health medical certificates come from Australian registered doctors or nurse practitioners. Any employer, university, or school should not have any issues accepting our sick certificates online. Additionally, we strictly adhere to patient confidentiality. Any information regarding your health or personal details is secured and will not be shared with your employer, university, or school.

The number of days covered in your online medical or carer certificate depends on your condition and the doctor’s assessment. Most single-day certificates cover just one day, while multi-day certificates can cover up to 7 days from the date of your consultation. Be sure to discuss your situation during the appointment so the certificate reflects your needs accurately.

Hola Health Doctors cannot provide medical clearance certificates for any reason.

As our single day medical certificates are issued through asynchronous consultations, we require the information provided to be accurate, so we recommend contacting us straight away to ensure your details are updated accordingly as soon as possible. If the medical certificate has already been issued, unfortunately we will not be able to amend any details.

Most workplaces and employers in Australia accept online medical certificates when issued by registered medical practitioner and meet legal requirements. Some companies might have different policies for medical certificate online; it is always good to check these policies.

All Hola medical certificates are valid and issued by AHPRA-registered practitioners. We are also happy to validate certificates for employers (that is, confirm for your employer that the certificate is real). To do this, your employer just needs to contact us and we can chat to them for you.

The single day medical certificate will only cover the date that on which the booking is made. Please note that the medical certificate will cover the full 24 hrs of the date the booking was made, not 24 hrs from when the booking was made.

We can only provide you with three single day medical certificates in a row, after which if you are still unwell and need a fourth medical certificate, a consultation with one of our available practitioners will be required.

Yes, In Australia, a medical certificate online is generally accepted by universities and schools for absences due to illness. It is wise to confirm the specific policies or requirements of the institution before requesting telehealth medical certificate online.  

A standard and valid medical certificate online in Australia usually includes: 

• Patient name 

• Doctor details include name and AHPRA registration number. 

• Dates on which the patient was unable to attend work or study 

• The date on which the certificate is issued 

• The medical practitioner’s electronic signature 

No medical certificate does not need to specify the patient’s diagnosis due to patient confidentiality. Just a statement confirming that the patient is unfit to work or study during the specified period is general sufficient. 

It depends on the telehealth process of the provider and the specific circumstances. For same-day and single day medical certificate, usually a detailed online questionnaire is the process as a part of text-based consultation. For a multi-day medical certificate or more complex cases, a telehealth consultation is required.  

Usually, No. In Australia, a medical certificate must be issued directly to the patient they relate to after a consultation, either in person or via telehealth. This is to confirm that the doctor can properly assess their health condition and protect their privacy. However, if you’re looking after someone unwell, you can request a carer’s certificate for yourself. These covers time off to care for a sick child, partner, or any other family member. It is recommended to have your loved one with you during the online consultation.

Yes, you can get a medical certificate for mental health issues in Australia. If you’re struggling with anxiety, depression, stress, or any other mental health condition, you can instantly consult an online doctor through telehealth services. The doctor will assess your mental health situation and, if required, they will issue a medical certificate to allow you time off from work or study.  

While some telehealth platforms provide bulk-billed medical certificate, it is wise to check the authenticity and validity of the certificate. With Hola Health, you can get a valid medical certificate online with an affordable private fee (with no hidden cost) in minutes, 24/7. 

The duration of medical certificate can vary depending on the situation and the provider. You can get medical certificate for single day and multiple days. Hola Health offer certificates for up to seven days but only at the discretion of the consulting practitioner. 

Here are the types of medical certificates for sick leave –

• Single day sick leave certificate
• Multi-day medical certificate
• Work medical certificate
• Doctor certificates for universities or schools
• Medical certificate for carers
• Stress leave certificate

Yes, you can request and get a multu-day Dr certificate online upon approval. To get a multi-day medical certificate from Hola Health, here’s what to do: You first need to book an online doctor appointment through our online platforms, Hola Health App or website.  Once our online web doctor is connected with you, please let them know about your symptoms clearly and let the doctor know how many days you have been unwell or expect to be unfit for work or study. If the doctor approves your health condition, they’ll issue a medical certificate covering multiple days. Lastly, the certificate will be emailed quickly after the consultation.  

The primary risk of doctor certificate online for sick leave is choosing a non-reputable and un0trusted platform. These platforms may offer low cost but are often known to provide fake medical certificate. It is crucial to check for these details when choosing the right telehealth platform –

• Are medical certificates approved by registered AHPRA providers?
• Does the medical certificate received consists of AHPRA number and signature of the provider?
• Is the telehealth platform located in Australia and provides full detail in the doctor certificate issued?
• Is the telehealth provider complaint with the Australian Privacy Principle (APP) and the Australian Digital Health Agency (ADHA)?

Getting a doctor’s certificate online or a sick certificate online is secure when issued by an AHPRA registered doctor or nurse practitioner. Whether you get a single day or multiple-day medical certificate, all information is kept confidential between you and the telehealth provider if registered with above mentioned laws.