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- Our Doctors Are Online.
Dial 000 if you need emergency attention
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According to the Fair Work Ombudsman website “Employees can take carer’s leave (paid or unpaid) if they need to look after an immediate family member or household member who is sick, injured or affected by an unexpected emergency.” It is important to give your employer as much notice as possible of the need to take carer’s leave, and details around the possibility of doing some work from home, changing times of work etc are best discussed between you and your employer.
If you require a multi-day carer’s certificate, you will need to have a video telehealth consult with a doctor.
Hola Health can only issue medical certificates for the day you consult with a doctor.This applies to both the carer’s leave and other situations.
While online medical certificates are legal in Australia, some employers might have specific policies regarding sick leave and carer’s leave. These policies may outline their preferred documentation for absences. It’s always best to check your employer’s leave policy guidelines to ensure your online medical certificate is accepted
Online Medical Certificates are legal documents that are reviewed and issued by Australian Health Practitioner Agency (AHPRA) accredited medical practitioners. Medical certificates can be issued based on medical conditions observed by the practitioner or reported by the patient.
You can read the Australian Medical Association’s guidelines for medical certificates here.
Yes, carer’s leave and sick leave are different to each other.
Sick leave, also known as personal leave or sick days, is intended to provide employees with paid time off when they are unable to work due to their own illness, injury, or medical emergency.
Carer’s leave, also referred to as compassionate leave or carer’s responsibilities leave, is designed to allow employees to take time off work to provide care or support to a member of their immediate family or household who is ill, injured, or experiencing an emergency.
Anyone who needs to take carer’s leave can request a medical certificate from a doctor. The certificate should confirm the need to care for a family member due to illness, injury, or an emergency.
Yes, anyone with a valid reason for either a sick leave or carers leave can request a medical certificate. A person requesting sick leave should be unable to work due to personal illness, injury or medical emergency whereas a person requesting carers leave should be taking care of a family member who is suffering from the illness.
Obtaining an online medical certificate for a carer’s leave from a reputable service like Hola Health is safe and secure. We prioritize patient confidentiality and use robust security measures to protect your information. This includes encrypting data transmission and storage and complying with Australian privacy regulations like the Australian Privacy Principles.
Our service provides a valid telehealth medical certificate online in all suburbs across NSW, QLD, VIC, WA, SA, ACT, TAS, NT, all Australian states & territories. Skip the visit to the clinic and get a genuine carer’s certificate online from real doctors. Whether it’s for a single day or multi-day medical certificate and for carer, work or school, we ensure you receive a valid sick leave certificate without the wait.
Mental health and stress fall under personal leave (sick leave). Connect with licensed medical practitioners via our secure platform for remote assessments. For extended leave, you’ll need a telehealth video consult with an online doctor.
