Yes, you may easily obtain imaging and radiology referrals through telehealth services in Australia. With the growth of virtual healthcare, people may now meet with doctors online, discuss their symptoms, and obtain imaging referrals without leaving their homes. Whether you need an X-ray or another type of imaging, telehealth offers a convenient way to access these services quickly. From the comfort of your own space, you can connect with a qualified doctor, get the necessary referral if deemed necessary by the doctor, and take the next step in your healthcare journey—all with minimal disruption to your day. 

When do I need a radiology referral?

A radiology referral is usually required when your doctor believes that imaging tests like X-rays, CT scans, or ultrasounds are required to diagnose or monitor a medical issue. These imaging methods can aid in the detection of suspected fractures, infections, internal bleeding, tumours, and other abnormalities.  You could require a referral if: 
  • Your doctor suspects a serious problem: For example, if you exhibit symptoms such as mysterious discomfort, tumors, or other alarming signals that necessitate additional examination. 
  • Monitoring current health conditions: If you're being treated for cancer, arthritis, or heart disease, your doctor may suggest imaging to check progress. 
  • Routine screening: Imaging may be used in a routine check-up for the early diagnosis of illnesses such as breast cancer or lung disease. 


In most cases, you cannot directly request imaging without a referral from a doctor, as they are responsible for determining which type of test is needed based on your symptoms and medical history. Telehealth allows you to contact a doctor online and acquire a referral for radiology, making it a convenient way to access these diagnostic services.

Get a Doctor’s Referral Online in 15 mins

Issued by AHPRA-registered GP in Australia

Available 24 hours a day, all year round

Request pathology, radiology or specialist referrals

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Do I need a referral for radiology in Australia?

In Australia, a referral for radiology is often necessary and issued by a general practitioner (GP) or a specialist. The decision to refer you for imaging tests is made after a careful review of your symptoms, medical history, and physical examination. This recommendation guarantees that the necessary diagnostic tests are performed to appropriately identify your problem and guide your treatment.  It is critical to discuss with your doctor to determine the necessity and urgency of a radiology referral that is customised to your health issues. Following through with a referral is key to receiving the proper care and diagnosis. Most radiology tests are covered by Medicare if you have a valid referral, but private imaging centres may involve out-of-pocket costs. 

How to get an online radiology referral?

Getting an online radiology referral is quick and convenient with telehealth services like Hola Health. Here’s how you can easily receive a referral from the comfort of your home: 
  1. Book an online appointment: Visit the Radiology referral page and choose an appointment type with an Australian-registered doctor. Fill in your details. 
  2. Consult with the doctor: During your virtual consultation, explain your symptoms and medical history to the doctor. Be open about any pain, discomfort, or problems you're having. The doctor will determine if a radiology referral is warranted. 
  3. Get the referral: If the doctor thinks that imaging is necessary, they will send you a referral immediately. This can be delivered by email, which you can then present at a radiology facility or upload for online appointments. 
  4. Schedule your imaging: Once you've received your referral, you may make your imaging appointment at a local radiology clinic or use the clinic's online capabilities. If relevant, you can have your findings returned. 

How to prepare for the telehealth appointment for radiology referral?

Preparing for your telehealth appointment to receive a radiology referral is simple and can help ensure a smooth consultation with your doctor. Here are some key steps to take before your online appointment: 

Gather your medical information:

Prepare to share your medical history, current medicines, and any relevant health documents with your doctor. This includes any past test findings, diagnoses, or operations that may be related to your present problems. 

Prepare a list of symptoms:

Make a note of any symptoms you're feeling, such as discomfort, swelling, or strange changes in your health. Provide particular information on the duration and severity of the symptoms. 

Be prepared to discuss your concerns:

Prepare to explain why you believe a radiological referral is warranted. Your doctor will most likely inquire about your symptoms in detail to establish the necessity for imaging, so having all of the information on hand can assist in speeding up the procedure. 

 Check your technology:

Ensure your device (computer, tablet, or phone) has a working camera and microphone for a smooth virtual consultation. Test your internet connection beforehand to avoid disruptions during the call. 

Prepare for a virtual consultation:

Set up a calm, pleasant environment for the appointment so that you may communicate with your doctor without interruptions. Ensure you have privacy while sharing your health problems. 

Understand the process:

Familiarise yourself with how the telehealth appointment will work. You will discuss your symptoms with the doctor, who will assess whether a radiology referral is needed. If so, they will provide the referral and explain the next steps. 

What to ask a doctor?

When you consult a doctor for a telehealth appointment, especially if you're seeking a radiology referral or discussing symptoms, it's important to ask the right questions to ensure you understand your health and the next steps. Here are some helpful questions to consider: 

Do I need a radiological referral?

Inquire whether your symptoms or medical history require a referral for imaging tests such as an X-ray, MRI, or ultrasound. Understanding why imaging is required might make you feel more educated about the procedure. 

What kind of imaging is required?

If a referral is requested, inquire about the exact sort of imaging you will require. Will it be an MRI, CT scan, or X-ray? Understanding the technique might make you feel more prepared. 

How soon should I arrange the imaging?

Inquire whether there is any urgency in having the imaging done, or if it can be arranged at your convenience. This will allow you to prioritise your future moves. 

What will the images show?

Inquire about what the doctor expects to find through the imaging tests. Knowing what to look for can give you a clearer understanding of your health concerns. 

What can I expect throughout the imaging process?

Understanding what to expect throughout the process, including any necessary preparations, might help to lessen anxiety and uncertainty. 

How will I get my radiology referral?

Inquire about how the reference will be issued. Will it be delivered to your email, or will you receive a secure QR code that you can use to schedule your imaging appointment? 

What should I do after receiving the imaging results?

Clarify the next actions following the imaging. Should you plan a follow-up session with the doctor to go over the results, or will they call you directly? 

Are there any charges associated with telemedicine consultations or imaging referrals?

Understanding any potential charges or fees related to your telemedicine consultation and subsequent imaging will help you manage your expectations.   

Obtaining an online radiology referral through telehealth is a quick and easy option to obtain medical treatment from the comfort of your home. Telehealth services in Australia allow you to meet with a skilled doctor, explain your symptoms, and swiftly acquire a referral for the imaging tests you require. It is critical to understand when a radiology referral is required, how to prepare for your visit, and what questions to ask your doctor to ensure you receive the best care. By following the basic steps provided, you may quickly traverse the process and move forward to an accurate diagnosis and appropriate treatment.   

Get a Doctor’s Referral Online in 15 mins

Issued by AHPRA-registered GP in Australia

Available 24 hours a day, all year round

Request pathology, radiology or specialist referrals

Australia-wide

Request now

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Disclaimer

This content is created for informational purposes only. It is not intended to be a substitute for professional medical advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition. For emergencies please immediately contact 000.