Can I get a multi-day certificate?

Yes, Hola offers a medical certificate for 2 days or more, 24/7 via telehealth video consult. It covers an absence from work, school, or other commitments for more than one day. The duration can vary from 2 days to a week, based on your health condition.  

How to get a multi-day certificate with Hola?  

With Hola, getting an online medical certificate for multiple days is safe and fast –   

1. Submit your request 

You can visit our medical certificate page and fill out an online secure form that takes minutes. You will provide some basic details about your symptoms and make the payment. 

2. Consult with an Australian-registered doctor

Within 15 minutes, one of our qualified doctors will connect via video. This is a standard medical consultation. The doctor will assess your condition, your medical history, and determine if you are unfit for work or study. 

3. Receive your certificate instantly

If the doctor deems it clinically appropriate, they will issue your multi-day medical certificate immediately. It arrives directly in your inbox as a secure PDF. You can then email this directly to your HR department or university administration. 

Tip: Online certificates are issued by an AHPRA-registered doctor. That’s what makes it a legitimate medical certificate in Australia. But employers and institutions can still have their own rules. Always check what your workplace, uni, or school accepts.

Considerations  

• The provision of multi-day certificates is at the discretion of the consulting doctor.   
• While there is no minimum duration, the maximum that can be issued through a multi-day medical certificate appointment is up to 7 days, if suitable.  
• Certificates cannot be backdated.
• Longer or complex conditions may need a different approach. Ongoing issues sometimes require follow-up, a management plan, or a face-to-face review.
• Some workplaces or schools may request verification. This doesn’t mean your certificate is “invalid” — it’s just part of their internal process. Hola Health medical certificate can be verified by contacting support.
• The doctor has the final say on duration. You can explain your situation, but the certificate must reflect a genuine clinical judgement.

How do doctors decide the number of days?

• How unwell you feel right now matters. Severity, fever, pain, vomiting, fatigue, or mobility issues all play a role.
• Your medical history and risks are considered. For example, asthma, pregnancy, or immune conditions can change the safe return-to-work timeline.
• They’ll think about what happens if you go back too soon. Returning early can delay recovery, worsen symptoms, or risk spreading infection.

Common reasons to request a multi-day certificate   

Healthcare providers may issue a multi-day certificate if your illness or injury needs more than one day for recovery. Common reasons include:  

• Recovery from surgery  
• Serious infections (such as influenza)  
• Exacerbations of chronic conditions  
• Leave related to mental health issues  
• Unfit to work or study due to health conditions  
• Needing time off to take care of someone or in times of family emergency.

Get a multi-day medical certificate