Yes, Hola online scripts are valid and acceptable in Australian pharmacies. The approved scripts are issued by AHPRA-registered doctors or practitioners through secure telehealth consultations. These electronic prescriptions (eScripts) are a legal and secure alternative to traditional paper scripts. Same as in-clinic scripts, Hola online scripts include the doctor's provider number, making them valid nationwide.
Why are they valid?
- Legal and professional standards: Hola Health follows Australian telehealth guidelines and uses AHPRA-registered medical practitioners.
- Accepted by pharmacies: Online eScripts are widely accepted by pharmacies across Australia.
- Same as paper prescriptions: The online script has the same legal validity as a traditional paper prescription.
How to check if a prescription is valid?
- It should include a valid QR code (token).
- The doctor’s name and prescriber details should appear once scanned at the pharmacy.
- It must come from a secure telehealth platform like Hola, not a generic text or PDF.
- The pharmacist can instantly verify its authenticity through the national prescribing system.
Are online prescriptions legal in Australia?
Yes, online prescriptions in Australia are completely legal when they’re issued by a real, AHPRA-registered doctor. Hola Health follows all Australian telehealth and prescribing regulations, which means every eScript you receive is just as valid as a paper prescription from a clinic.
How online prescriptions work with Hola
- Telehealth consult - Have a quick, confidential telehealth consultation with an AHPRA-registered doctor or medical practitioner.
- Doctor approves the script - If it’s safe and appropriate for your condition, the doctor issues an electronic prescription.
- Instant script delivery - Your eScript is sent straight to your phone via SMS. It includes a unique QR code (token).
- Pick up your medication - Visit any pharmacy in Australia. They’ll scan the QR code to access and dispense your medication securely. Alternatively, Hola offers a same-day pharmacy delivery service across Australia.
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