Can online GPs provide prescriptions?

Yes. In Australia, online doctors or medical practitioners can issue a script online. Online prescriptions are the same as traditional ones in local clinics; the only difference is that they are via a digital platform. Online prescriptions by an online GP are considered valid and legal when -  

• Issued by an AHPRA-registered doctor or nurse practitioner 
• Issued after a proper real consult via telehealth 
• Issued via a trusted provider that is compliant with the Australian Digital Health Agency.  

All Hola doctors are fully AHPRA-registered GPs or medical practitioners authorised to prescribe medication in Australia. If the medication you need is appropriate for telehealth, the doctor can provide an online prescription. 

Are prescriptions guaranteed?  

No, and they shouldn’t be. A doctor must assess your symptoms and medical history first. If the medication is safe and appropriate, you’ll get the eScript. If not, the doctor will explain the safest option for you. 

All telehealth doctors at Hola uphold the highest standards of healthcare and have the authority to decline the medication prescription if it is determined that such action would not serve your best interests.

Can a GP refuse to issue a prescription?  

Yes. A GP can decline issuing a prescription if:

• The medication is unsafe for you 
• It’s not appropriate to prescribe via telehealth 
• There are risks or interactions with other medicines you take.

Your safety always comes first. If a prescription isn’t suitable, our doctor will guide you on the next steps. 

For more information, visit Online Script.